ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•
lock-out assistance (key replacement cost is the customer’s responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
2008 07+ Explorer Sport Trac(esp)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
280
Engine oil ..................................326
checking and adding ..............326
dipstick ....................................326
filter, specifications ........329, 354
recommendations ...................329
refill capacities ........................355
specifications ..........................355
Event data recording ....................7
Exhaust fumes ..........................251
F
Fail safe cooling ........................338
Family entertainment system ....50
Floor mats .................................137
Fluid capacities .........................355
Foglamps .....................................85
Four-Wheel Drive vehicles .......271
driving off road .......................272
indicator light .........................271
preparing to drive your
vehicle .....................................260
Fuel ............................................340
calculating fuel economy ......114,
126, 345
cap ...........................................342
capacity ...................................355
choosing the right fuel ...........343
comparisons with EPA fuel
economy estimates .................347
detergent in fuel .....................344
filling your vehicle with
fuel ...........................340, 342, 345
filter, specifications ........339, 354
fuel pump shut-off switch .....282
improving fuel economy ........345
octane rating ...................343, 358
quality ......................................344
running out of fuel .................344safety information relating
to automotive fuels ................340
Fuses ..................................283–284
G
Garage door opener ....................98
Gas cap (see Fuel cap) ............342
Gas mileage
(see Fuel economy) .................345
Gauges .........................................19
GAWR (Gross Axle Weight
Rating)
calculating ...............................240
GVWR (Gross Vehicle Weight
Rating)
calculating ...............................240
H
Hazard flashers .........................281
Head restraints .........................161
Headlamps ...................................85
aiming ........................................87
bulb specifications ....................90
daytime running lights .............86
flash to pass ..............................86
high beam .................................86
turning on and off ....................85
Heating
heating and air conditioning
system .................................78, 80
Hood ..........................................322
How to get going ........................22
I
Ignition ...............................248, 358
2008 07+ Explorer Sport Trac(esp)
Owners Guide (post-2002-fmt)
USA(fus)
Index
365
