Page 332 of 392

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2008 Expedition(exd)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
332
Page 368 of 392
![FORD EXPEDITION 2008 3.G Owners Manual Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (as much as
1 mpg [0.4 km/L] is lost for every FORD EXPEDITION 2008 3.G Owners Manual Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (as much as
1 mpg [0.4 km/L] is lost for every](/manual-img/11/4924/w960_4924-367.png)
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (as much as
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example; bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Four-wheel-drive operation (if equipped) is less fuel efficient than
two-wheel-drive operation.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
authorized dealer if the window sticker is not supplied with your vehicle.
The EPA window sticker should be your guide for the fuel economy
comparisons with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the range of fuel economy expected on
the vehicle under optimum conditions. Your fuel economy may vary
depending upon the method of operation and conditions.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
2008 Expedition(exd)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
368
Page 389 of 392

Setting the clock
AM/FM single CD .....................26
AM/FM/In-dash 6 CD ................33
Snowplowing .................................8
Spark plugs,
specifications .....................375, 379
Special notice
utility-type vehicles ....................8
Specification chart,
lubricants ...................................376
Speed control ............................112
Stability system .........................273
Starting your vehicle ........265–267
jump starting ..........................319
Steering wheel
controls ....................................115
tilting .......................................100
T
Tilt steering wheel ....................100
Tire Pressure Monitoring
System (TPMS)
Driving .....................................296
Tires, Wheels and Loading ....245
Warning Displays ......12, 129, 141
Tires ...........................230–231, 310
alignment ................................238
care ..........................................234
changing ..........................310, 314
checking the pressure ............234
inflating ...................................232
label .........................................244
replacing ..................................236
rotating ....................................238
safety practices .......................237
sidewall information ...............239
snow tires and chains ............250
spare tire .................................311terminology .............................231
tire grades ...............................231
treadwear ........................230, 235
Towing .......................................256
recreational towing .................264
trailer towing ..........................256
wrecker ....................................326
Transmission .............................280
brake-shift interlock
(BSI) ................................280–281
fluid, checking and adding
(automatic) .............................372
fluid, refill capacities ..............376
lubricant specifications ..........376
Trunk .................................158–159
Turn signal ..................................90
V
Vehicle Identification Number
(VIN) ..........................................380
Vehicle loading ..........................250
Ventilating your vehicle ...........268
W
Warning lights (see Lights) .......12
Washer fluid ..............................347
Water, Driving through .............299
Windows
power .......................................105
rear wiper/washer ...................100
Windshield washer fluid and
wipers ..........................................99
checking and adding fluid .....347
liftgate reservoir .....................347
replacing wiper blades ...........348
Wrecker towing .........................326
2008 Expedition(exd)
Owners Guide (post-2002-fmt)
USA(fus)
Index
389