
When towing, the reverse camera system will only see what is being
towed behind the vehicle; this might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
The camera lens for the reverse camera system is located on the liftgate,
above the license plate. Keep the lens clean so the video image remains
clear and undistorted. Clean the lens with a soft, lint-free cloth and
non-abrasive cleaner.
If the reverse camera system image is not clear or seems distorted it may
be covered with water droplets, snow, mud or any other substance. If
this occurs, clean the camera lens before using the reverse camera
system.
The reverse camera system is a reverse aid supplement device
that still requires the driver to use it in conjunction with the rear
view mirror and the side mirrors for maximum coverage.
Objects that are close to either corner of the bumper or under
the bumper, might not be seen on the screen due to the limited
coverage of the reverse camera system.
Backup as slow as possible since higher speeds might limit your
reaction time to stop the vehicle.
Do not use the reverse camera system with the liftgate open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your rear video system checked for proper
coverage and operation.
Nighttime and dark area use
At night time or in dark areas, the reverse camera system relies on the
reverse lamp lighting to produce an image. Therefore it is necessary that
both reverse lamps are operating in order to get a clear image in the
dark. If either of the lamps are not operating, stop using the reverse
camera system, at least in the dark, until the lamp(s) are replaced and
functioning.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount and for towing to the
nearest dealership within 35 miles. To obtain reimbursement information,
U.S. Ford or Mercury vehicles customers call 1–800–241–3673; Lincoln
vehicle customers call 1–800–521–4140. Customers will be asked to
submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer or by calling 1–800–FORD–CLUB.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
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•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
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Removing the spare tire
1. Remove the jack handle and
winch extension from the tray and
assemble them.
2. Open the spare tire winch access
plug in the bottom of the
compartment for the jack and tools
tray.
3. Insert the winch extension tool
assembly through the access hole in
the floor and engage the winch.
4. To remove the spare tire, turn the
handle counterclockwise until the
tire is lowered to the ground and
the cable is slightly slack.
5. Slide the retainer through the center of the spare tire wheel.
Tire change procedure
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block the wheels (both
front or both rear) on the opposite end of the vehicle from the wheel
being changed. If on a grade, block both opposite wheels on the
downward side of the hill.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
On vehicles equipped with Air Suspension, turn OFF the Air
Suspension system prior to jacking, hoisting or towing your
vehicle.
Turn off the running boards (if equipped) before jacking or
placing any object under the vehicle. Never place your hand
between the extended running board and the vehicle. A moving
running board may cause injury.
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Turn off the running boards
(if equipped) before jacking
or placing any object under the
vehicle. Never place your hand
between the extended running
board and the vehicle. A moving
running board may cause injury.
To lessen the risk of personal injury, do not put any part of your
body under the vehicle while changing a tire. Do not start the
engine when your vehicle is on the jack. The jack is only meant for
changing the tire.
• Never use the front or rear differential as a jacking point.
7. Remove the lug nuts with the lug wrench.
8. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts until the wheel is snug against the
hub. Do not fully tighten the lug nuts until the wheel has been lowered.
9. Lower the wheel by turning the jack handle counterclockwise.
10. Remove the jack and fully
tighten the lug nuts in the order
shown and reinstall the wheel cover.
Refer to Wheel lug nut torque
specifications later in this chapter
for the proper lug nut torque
specification.
11. Unblock the wheels.
12. Put flat tire, jack, lug wrench
and tools away. Make sure the jack
bag is properly reinstalled around the jack and tools assembly tray with
the strap securely fastened. Be sure to tighten the wing nut sufficiently
so it does not rattle when you drive.
13. Turn on the air suspension system (if equipped). Refer to Message
center in theDriver Controls chapter for instructions on turning the air
suspension system on.
Stowing the spare tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the frame-mounted tow hooks is not recommended or advised.
If your vehicle is equipped with air suspension, the air suspension
control and the ignition must be turned off before being towed.
Refer toAir suspensionin theDrivingchapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
With a disabled vehicle (without access to wheel dollies, car hauling
trailer or flatbed transport vehicle) your vehicle can be towed (all wheels
on the ground) under the following conditions:
Special Conditions:
•Release the parking brake.
•Turn the air suspension (if equipped) control to OFF.
•Turn the ignition to the OFF/UNLOCKED position.
•Place the transmission in N (Neutral).
If the vehicle’s battery is discharged, refer toAutomatic transmission
operationin theDrivingchapter for directions on how to move the
gearshift lever out of the P (Park) position, for proper towing.
•Do not exceed a distance of 50 miles (80 km).
•Do not exceed 35 mph (56 km/h) vehicle speed.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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