Page 193 of 280

Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call 1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount and for towing to the
nearest dealership within 35 miles. To obtain reimbursement information,
U.S. Ford or Mercury vehicles customers call 1–800–241–3673; Lincoln
vehicle customers call 1–800–521–4140. Customers will be asked to
submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer or by calling 1–800–FORD–CLUB.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
193
Page 194 of 280
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located on the left side of the trunk
behind the left rear tail light and the
trunk liner.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
194
Page 195 of 280

3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
15
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
195
Page 196 of 280
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
27 25
26 2423 21
2219
20
18 16
17 1514 12
1310
33
31
2932
30
28 11
97
8653
41
2Relay
1
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
196
Page 197 of 280

The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 10A Ignition (START) - Starter relay
coil, DTRS
2 7.5A Power mirrors, Door lock
switches, Mirror switch, Keypad
switch, Decklid switch, DDM,
Cluster
3 5A Ignition (START) - Audio mute,
Police PDB (Police vehicles only)
4 10A LCM (switch illumination),
Autolamp sensor
5 7.5A Ignition (ON/ACC) - LCM
6 7.5A LCM
7 10A Ignition (ON/ACC) - Wiper
module
8 10A Electronic Automatic Temperature
Control (EATC) module (vehicles
equipped with EATC only)
9 7.5A Ignition (ON/ACC) - Door lock
switch illumination, Heated seat
switch illumination, Moon roof,
Overhead console, Radio,
Antenna, Electrochromatic mirror,
Window relay coil (non-Police
vehicles only), Window and
decklid relay coil and Police
ON/ACC relay coil (Police vehicles
only)
10 15A Hazards (non-Police vehicles
only)
20A Hazards (Police vehicles only)
11 15A Ignition (ON) - Turn signals
12 15A Audio
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
197
Page 198 of 280

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
13 10A Ignition (ON) - Anti-lock Brake
System (ABS) module, Rear Air
Suspension Module (RASM),
Variable Assist Power Steering
(VAPS), Cluster
14 15A Taxi, Adjustable pedals
15 10A Ignition (ON) - EATC module,
A/C mode switch (vehicles
equipped with manual A/C only),
A/C blower relay coil
16 20A Cigar lighter, OBD II
17 10A Ignition (ON) - A/C mode switch
(vehicles equipped with manual
A/C), Blend door, Heated seat
modules, BTSI (Floor-shift
transmission)
18 15A Lighting control module (interior
lighting)
19 10A LCM (Left-hand low beam)
20 10A Ignition (ON/START) - Back-up
lamps
21 10A LCM (Right-hand low beam)
22 10A Ignition (ON/START) - Restraint
Control Module (RCM), Occupant
Classification Sensor (OCS),
Passenger Airbag Deactivation
Indicator (PADI)
23 15A Multi-function switch
(Flash-to-pass), LCM (High
beams)
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
198
Page 199 of 280

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
24 10A Ignition (ON/START) - Passive
Anti-Theft System (PATS)
module, Powertrain Control
Module (PCM) relay coil, Fuel
relay coil, Ignition coil relay coil
25 15A LCM (Park lamps, license lamps)
26 10A Ignition (ON/START) - Cluster,
LCM, Overdrive cancel switch
27 — Not used
28 7.5A Brake signal, LCM (BTSI), ABS
29 2A Hazard in (Police vehicles only)
30 2A Battery saver (Police vehicles
only)
31 5A Key in (LCM)
32 2A Hazard out (Police vehicles only)
33 10A Ignition (ON/START), Fire
suppression module (if equipped)
(Police vehicles only)
Relay 1 Full ISO relay Window relay, Decklid (Police
vehicles only)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
To reduce risk of electrical shock, always replace the cover to
the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
199
Page 200 of 280
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1 30A* Ignition switch
2 20A* Moon roof, Spot lights (Police
vehicles only)
3 10A* Powertrain Control Module (PCM)
keep alive power, Canister vent
4 20A* Fuel relay feed
5 10A* Rear Air Suspension Module
(RASM), VAPS module
6 15A* Alternator regulator
7 30A* PCM relay feed
8 20A* Driver’s Door Module (DDM)
9 15A* Ignition coil relay feed
10 20A* Horn relay feed
11 15A* A/C clutch relay feed
2008 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
200