Page 443 of 666
441 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
The transmission no longer changes gear cor-
rectly.
The transmission is losing oil.
\1Have the transmission checked imme-
diately at an authorized Sprinter Dealer.
The acceleration ability is deteriorating.
The transmission does not shift.
The transmission is in emergency mode.
It is only possible to shift into second gear or re-
verse gear.
\1Stop the vehicle.
\1Move the selector lever to positionP.
\1Switch off the engine.
\1Wait at least 10 seconds before restart-
ing the engine.
\1Move the selector lever to positionD or
R.
\1In positionD, the transmission shifts
into second gear; in positionR, the
transmission shifts into the reverse
gear.
\1Have the transmission checked imme-
diately at an authorized Sprinter Dealer.
nf_BA.book Page 441 Friday, January 25, 2008 3:53 PM
Page 451 of 666
449 Practical hints
What to do if ...
5
The key can no longer be turned in the ignition
lock.
The on-board voltage is too low.
\1Remove the key and re-insert it into the
ignition lock.
\1Switch off all non-essential consumers,
for example the seat heating, interior
lighting, and try to turn the key again.
If this does not work:
\1Check the starter battery and charge it
if necessary.
or
\1The engine may be jump-started
(\2page 581).
or
\1Consult an authorized Sprinter
Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 449 Friday, January 25, 2008 3:53 PM
Page 456 of 666

454 Practical hintsWhat to do if ...
5
Problem
Possible cause / result
Suggested solutions
The battery check lamp on the remote control
for the auxiliary heating does not light up
briefly when a button is pressed.
The remote control batteries are discharged.
\1Change the remote control batteries
(\2page 541).
The auxiliary heating does not switch on or the
engine does not start.
Lack of fuel.
The fuel tank is less than a quarter full. The aux-
iliary heating switches off automatically.
\1Refuel at the nearest refueling station.
\1Then start the auxiliary heating repeat-
edly until the fuel lines are full.
The undervoltage protection circuit integrated
in the control unit switches off the auxiliary
heating because the on-board voltage is less
than 10 V.
\1If necessary, have the alternator and
the battery checked.
The fuse has blown.
\1Replace the fuse (\2page 589).
\1Have the cause of the blown fuse
checked at an authorized Sprinter Deal-
er.
nf_BA.book Page 454 Friday, January 25, 2008 3:53 PM
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455 Practical hints
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5
The auxiliary heating does not switch on or the
engine does not start
WARNING
G
The auxiliary heating has overheated about ten
times in succession.
The engine or heater is malfunctioning.
\1Have the auxiliary heating checked at
an authorized Sprinter Dealer.
The heater has overheated.
The coolant level is too low.
\1Check the coolant level and add coolant
if necessary (\2page 329).
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 455 Friday, January 25, 2008 3:53 PM
Page 461 of 666
459 Practical hints
What to do if ...
5
The residual engine heat utilization function
switches off too soon or cannot be switched
on. The indicator lamp in the° switch
does not light up.
There is insufficient voltage available as too
many consumers are switched on.
\1Switch off all non-essential consumers,
for example the reading lamps, interior
lighting, etc.
The residual engine heat utilization
function will switch back on automati-
cally as soon as there is sufficient volt-
age again.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 459 Friday, January 25, 2008 3:53 PM
Page 463 of 666
461 Practical hints
What to do if ...
5
Problem
Possible cause / result
Suggested solutions
v
The yellow ASR/ESP
® warning
lamp flashes while the vehicle is in
motion.
WARNING
G
ESP
® or ASR is intervening because at least one
of the wheels has reached its tire grip limit.
\1Adapt your driving style to suit the road
and traffic conditions. Do not use too
much throttle.
\1Drive slowly.
The yellow ASR / ESP
® warning
lamp is lit while the engine is run-
ning.
WARNING
G
ASR is deactivated.
\1Reactivate ASR. Exceptions .
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462 Practical hintsWhat to do if ...
5
#
-
k
6
The yellow ESP
®, ABS-, ASR/BAS
indicator lamps and the red brake
system indicator lamp are lit while
the engine is running.
WAR NING
G
EBV has malfunctioned.
The rear wheels could lock up sooner than ex-
pected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1Continue driving, but with even greater
care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as possi-
ble.
#
-
k
6
The yellow ESP
®, ABS, ASR/BAS
indicator lamps and the red brake
system indicator lamp are lit while
the engine is running.
WAR NING
G
EBV has been deactivated due to undervoltage.
The battery may not be being charged.
The rear wheels could lock up sooner than ex-
pected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1S t o p y o u r v e h i c l e a s s o o n a s i t i s s a f e t o
do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 462 Friday, January 25, 2008 3:53 PM
Page 465 of 666
463 Practical hints
What to do if ...
5
6
The red brake system indicator
lamp is lit while the engine is run-
ning.
A signal also sounds.
WARNING
G
There is insufficient brake fluid in the fluid res-
ervoir.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 489).
\1Do not add brake fluid under any cir-
cumstances. This will not solve the
problem.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions
nf_BA.book Page 463 Friday, January 25, 2008 3:53 PM