2008 DODGE RAM 3500 CHASSIS CAB service

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your servicecontract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
502 IF YOU NEED CONSUMER ASSISTANCE

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1±888±327±4236 (TTY: 1±800±424±
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW., Wash-
ington, DC 20590. You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
504 IF YOU NEED CONSUMER ASSISTANCE

²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included arestarting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at:
²1±800±890±4038 (U.S.)
²1±800±387±1143 (Canada)
Or
Visit us on the World Wide Web at:
²www.techauthority.daimlerchrysler.com
²www.daimlerchrysler.ca/manuals
IF YOU NEED CONSUMER ASSISTANCE 505
9

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire's
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, andmay depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire's ability to stop on
wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
506 IF YOU NEED CONSUMER ASSISTANCE

Cassette Tape and Player Maintenance......... 232
Catalyst Full Message..................... 422
Catalytic Converter...................... 420
CD (Compact Disc) Player............186,194,208
Cellular Phone.......................... 87
Center Lap Belts......................... 44
Center Seat Storage Compartment.........157,158
Certification Label....................... 347
Charge Air Cooler....................... 439
Chart, Tire Sizing........................ 315
Check Engine Light (Malfunction Indicator
Light)................................ 179
Child Restraint........................59,60
Child Restraint Tether Anchors.............63,67
Child Seat............................60,66
Cigar Lighter........................... 152
Cleaning
Wheels............................. 459
Climate Control......................... 234Clock.....................183,188,196,209,222
Clutch Linkage Maintenance................ 443
Compact Disc (CD) Maintenance............. 233
Compass.............................. 139
Compass Calibration..................139,149
Compass Variance....................140,150
Computer, Trip/Travel.................... 135
Console, Overhead....................... 142
Contract, Service........................ 502
Coolant Pressure Cap (Radiator Cap).......... 436
Cooling System......................... 433
Adding Coolant (Antifreeze).............. 436
Coolant Capacity...................... 474
Coolant Level...................433,434,437
Disposal of Used Coolant................ 437
Drain, Flush, and Refill.................. 435
Inspection........................... 437
Points to Remember.................... 438
Pressure Cap......................... 436
512 INDEX

Radiator Cap......................... 436
Selection of Coolant (Antifreeze).........435,476
Temperature Gauge..................... 176
Cruise Control (Speed Control).............. 132
Cup Holder............................ 154
Customer Assistance..................... 500
Data Recorder, Event...................... 57
Daytime Running Lights................... 125
Dealer Service.......................... 403
Defroster, Rear Window.................85,161
Defroster, Windshield................75,235,238
Delay (Intermittent) Wipers................. 128
Diesel Exhaust Brake..................... 270
Diesel Fuel............................ 341
Diesel Fuel Requirements.................. 341
Bulk Storage of........................ 346
Differential, Limited-Slip.................. 301
Dipsticks.............................. 406Power Steering........................ 428
Disc Brakes............................ 440
Disposal.............................. 412
Engine Oil........................... 412
Used Coolant (Antifreeze)................ 437
Door Locks............................. 27
Door Locks, Automatic.................... 146
Downshifting.......................... 288
Draining Fuel/Water Separator Filter.......... 417
Drive Belts............................ 413
Driving
Through Flowing, Rising, or Shallow Standing
Water.............................. 305
Dual Rear Wheels.....................336,386
DVD Player (Video Entertainment System)...... 226
Electric Rear Window Defrost.............85,161
Electrical Power Outlets................... 151
Electronic Speed Control (Cruise Control)...... 132
INDEX 513
10

Lane Change and Turn Signals.............. 126
Lap Belts.............................. 44
Lap/Shoulder Belts....................... 35
LATCH (Lower Anchors and Tether for
CHildren).............................. 63
Life of Tires............................ 331
Lights..............................76,122
Airbag............................56,175
Anti-Lock Warning..................181,312
Brake Warning........................ 180
Bulb Replacement...................... 468
Cap Top Clearance..................... 473
Check Engine (Malfunction Indicator)........ 179
Cruise.............................. 183
Daytime Running...................... 125
Dome.............................. 142
Fog ..........................125,179,472
Four-Wheel Drive Indicator............... 293
Hazard Warning Flasher................. 378Headlights........................... 124
High Beam........................127,175
High Beam Indicator.................... 175
High Beam/Low Beam Select............. 127
Illuminated Entry....................... 20
Instrument Cluster..................... 174
Intensity Control....................... 123
Interior............................. 122
Lights On Reminder.................... 125
Passing............................. 127
Reading............................. 142
Seat Belt Reminder..................... 175
Service.............................. 468
Transfer Case......................... 293
Transmission Warning................... 182
Turn Signal.....................126,175,468
Warning (Instrument Cluster Description)..... 174
Limited-Slip Differential................301,444
Loading Vehicle......................... 347
518 INDEX

Tires ............................... 318
Locks................................. 27
Child Protection........................ 31
Door................................ 27
Keys................................ 12
Power Door........................... 28
Steering Wheel......................... 18
Lower Anchors and Tether for CHildren
(LATCH).............................. 63
Lubrication, Body....................... 430
Lug Nuts...........................384,386
Lumbar Support........................ 117
Maintenance........................... 404
Maintenance Free Battery.................. 425
Maintenance Procedures................... 406
Maintenance Schedule.................480,491
Manual, Service......................... 504
Manual Transmission..................285,445Fluid Level Check...................... 445
Lubricant Selection..................... 478
Shift Speeds.......................... 287
Map/Reading Lights..................... 142
Mirrors................................ 81
Automatic Dimming..................... 82
Electric Powered....................... 84
Outside.............................. 82
Rearview............................. 81
Trailer Towing......................85,364
Modifications/Alterations, Vehicle............. 8
Mopar Parts.........................403,503
Multi-Function Control Lever............... 126
Navigation Radio........................ 222
Navigation System....................... 222
New Vehicle Break-In Period................ 71
Noise Control
Maintenance.......................... 452
INDEX 519
10