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Required Maintenance Intervals
Perform Maintenance Every(Where time and mileage
are listed, follow the interval that occurs first.)
Maintenance Items Miles Kilometers or Months
Change the engine oil and engine oil filter. 6,000 10 000 6
Rotate tires. 6,000 10 000 6
If using your vehicle for dusty or off-road conditions,
inspect the engine air cleaner filter; replace if neces-
sary.12,000 20 000 12
Inspect the brake linings; replace if necessary. 12,000 20 000 12
Replace the air conditioning filter. 12,000 20 000 12
Inspect the CV Joints. Perform the first inspection at
12,000 mi (20 000 km) or 12 months.24,000 40 000 24
Inspect Exhaust System. Perform the first inspection at
12,000 mi (20 000 km) or 12 months.24,000 40 000 24
Inspect the front suspension, tie rod ends and boot
seals; replace if necessary.24,000 40 000 24
MAINTENANCE SCHEDULES 367
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Perform Maintenance Every(Where time and mileage
are listed, follow the interval that occurs first.)
Maintenance Items Miles Kilometers or Months
Replace the engine air cleaner filter. 30,000 50 000 30
Replace the spark plugs.30,000 50 000 30
Change the manual transmission fluid if using your
vehicle for any of the following: trailer towing, snow
plowing, heavy loading, taxi, police, delivery service
(commercial service), off-road, desert operation or
more then 50% of your driving is at sustained high
speeds during hot weather, above 90°F (32°C).48,000 80 000 48
Change Rear Drive Assembly (RDA) fluid. 60,000 100 000 60
Change Power Transfer Unit (PTU) fluid. 60,000 100 000 60
Change the automatic transmission fluid and filter if
using your vehicle for any of the following: police,
taxi, fleet or frequent trailer towing.60,000 100 000 60
Inspect and replace PCV valve if necessary.90,000 150 000 90
Flush and replace the engine coolant. 102,000 170 000 60
368 MAINTENANCE SCHEDULES
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Perform Maintenance Every(Where time and mileage
are listed, follow the interval that occurs first.)
Maintenance Items Miles Kilometers or Months
Change the automatic transmission fluid and filter. 120,000 200 000 120
Replace Accessory Drive Belt(s). 120,000 200 000 120
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent
mechanic.
MAINTENANCE SCHEDULES 369
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Page 373 of 402
IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle ..............................373
▫Prepare For The Appointment............373
▫Prepare A List........................373
▫Be Reasonable With Requests.............373
If You Need Assistance...................373
▫DaimlerChrysler Motors Corporation Customer
Center.............................374
▫DaimlerChrysler Canada Inc. Customer
Center.............................374▫In Mexico Contact.....................374
▫Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY).............375
▫Service Contract......................375
Warranty Information (U.S. Vehicles Only).....376
MoparParts.........................376
Reporting Safety Defects..................376
▫In The 50 United States And Washington,
D.C................................376
▫In Canada..........................377
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Publication Order Forms..................377
Department Of Transportation Uniform Tire
Quality Grades........................379
▫Treadwear..........................379▫Traction Grades......................379
▫Temperature Grades...................380
372 IF YOU NEED CONSUMER ASSISTANCE
Page 375 of 402

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take your vehicle to
your authorized selling dealer. They know you and your
vehicle best, and are most concerned that you get prompt
and high quality service. The manufacturer’s authorized
dealers have the facilities, factory-trained technicians,
IF YOU NEED CONSUMER ASSISTANCE 373
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special tools, and the latest information to ensure your
vehicle is fixed correctly and in a timely manner.
This is why you should always talk to your authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If your authorized dealership is unable to resolve the
concern, you may contact the Manufacturer’s Cus-
tomer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-4568
Outside Mexico City: 1-800-505-1300
374 IF YOU NEED CONSUMER ASSISTANCE