2008 CHEVROLET UPLANDER Owners Manual

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
7-13

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, inform the National Highway Traffic Safety
Administration (NHTSA) immediately, in addition
to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation. If it nds that a safety defect
exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer/retailer, or General
Motors.
To contact NHTSA, call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can obtain information about motor vehicle
safety from http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-14

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-15

Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety belts
were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type
of personally identifying data routinely acquired during a
crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have
the special equipment, can read the information if
they have access to the vehicle or the EDR.
7-16

GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if
the vehicle is leased, with the consent of the lessee;
in response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a specic vehicle or
vehicle owner.
OnStar®
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the OnStar®Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-47in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking
and starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
7-17

✍NOTES
7-18

A
Accessories and Modications............................ 5-3
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-90
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-99
Air Cleaner/Filter, Engine.................................5-18
Air Conditioning......................................3-24, 3-27
Airbag
Passenger Status Indicator...........................3-38
Readiness Light..........................................3-37
Airbag System................................................1-77
What Will You See After an Airbag Inates?....1-84
When Should an Airbag Inate?....................1-82
Where Are the Airbags?...............................1-80
Airbag Systems
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-90
How Does an Airbag Restrain?......................1-83
Passenger Sensing System...........................1-85
Servicing Your Airbag-Equipped Vehicle..........1-90
What Makes an Airbag Inate?......................1-83
Antenna, Fixed Mast......................................3-121
Antenna, XM™ Satellite Radio Antenna System . . . 3-121
Antilock Brake System (ABS)............................. 4-5
Antilock Brake, System Warning Light................3-42Appearance Care
Aluminum Wheels........................................5-95
Care of Safety Belts and Built-in Child
Restraint Harness.....................................5-93
Chemical Paint Spotting...............................5-96
Child Restraint Pad......................................5-92
Cleaning Exterior Lamps/Lenses....................5-94
Fabric/Carpet..............................................5-91
Finish Care.................................................5-94
Finish Damage............................................5-96
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-92
Interior Cleaning..........................................5-90
Leather......................................................5-92
Sheet Metal Damage...................................5-96
Tires
..........................................................5-96
Underbody Maintenance...............................5-96
Vehicle Care/Appearance Materials................5-97
Washing Your Vehicle...................................5-93
Weatherstrips..............................................5-93
Windshield, Backglass, and Wiper Blades.......5-95
Appointments, Scheduling Service....................... 7-9
Audio System.................................................3-84
Audio Steering Wheel Controls....................3-119
Chime Level Adjustment.............................3-121
Fixed Mast Antenna...................................3-121
1

Audio System (cont.)
Navigation/Radio System, see Navigation
Manual.................................................3-102
Radio Reception........................................3-120
Rear Seat Audio (RSA)...............................3-117
Setting the Time..........................................3-85
Theft-Deterrent Feature...............................3-118
XM™ Satellite Radio Antenna System...........3-121
Audio System(s).............................................3-86
Automatic Door Lock.......................................2-12
Automatic Transmission
Fluid..........................................................5-20
Operation...................................................2-35
B
Battery..........................................................5-36
Electric Power Management..........................3-20
Run-Down Protection...................................3-21
Brake
Emergencies................................................ 4-6
Brakes..........................................................5-33
System Warning Light..................................3-41
Braking........................................................... 4-4
Braking in Emergencies..................................... 4-6
Break-In, New Vehicle.....................................2-31
Bucket Seats, Rear........................................... 1-6
Built-in Child Restraint.....................................1-68Bulb Replacement...........................................5-42
Front Turn Signal, Parking and Daytime
Running Lamps........................................5-44
Halogen Bulbs............................................5-42
Headlamp Aiming........................................5-41
License Plate Lamps....................................5-46
Replacement Bulbs......................................5-46
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-44
Buying New Tires...........................................5-65
C
Calibration.....................................................3-56
California Fuel.................................................. 5-5
California Perchlorate Materials Requirements....... 5-4
California Proposition 65 Warning....................... 5-3
Canadian Owners................................................ ii
Capacities and Specications..........................5-105
Captain Chairs, Rear.......................................1-14
Carbon Monoxide...........................2-41, 4-17, 4-28
Care of
Safety Belts and Built-in Child Restraint
Harness..................................................5-93
Cargo Lamp...................................................3-19
CD, MP3 .......................................................3-98
Chains, Tire...................................................5-70
Charging System Light....................................3-40
2