Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts,
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts, and
other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
If you want to do some of your own service work, you
will want to use the proper service manual. It tells you
much more about how to service your vehicle than this
manual can. To order the proper service manual, see
Service Publications Ordering Information on page 7-10.
Your vehicle has an airbag system. Before attempting to
do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-59.You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeePart D: Maintenance Record on page 6-33.
Engine Fan Breakage
{CAUTION:
Changing the Fan Drive Ratio or Engine
Governed Speed:
If you change the fan drive ratio or increase
the governed speed of the engine, you may
increase stress and the fan could eventually fail.
If the fan breaks apart while it is rotating, pieces
can cause severe injury to anyone — such as a
service technician — who is nearby. And, of
course, the pieces can severely damage the
vehicle. Do not change the fan drive ratio or
increase the governed speed of the vehicle
without getting the necessary information from
your dealer.
CAUTION: (Continued)
5-6
Engine Oil Life System (Gasoline
Engine)
When to Change Engine Oil
Your vehicle has a computer system that lets you know
when to change the engine oil and filter. This is based
on engine revolutions and engine temperature, and not
on mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A change engine oil light will come on. See
Change Engine Oil Light on page 3-38. Change the oil as
soon as possible within the next 600 miles (1 000 km).
It is possible that, if you are driving under the best
conditions, the oil life system might not indicate that an oil
change is necessary for over a year. However, the engine
oil and filter must be changed at least once a year and at
this time the system must be reset. Your dealer/retailer
has trained service people who will perform this work
using genuine parts and reset the system. It is also
important to check the oil regularly and keep it at the
proper level.If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since your last
oil change. Remember to reset the oil life system
whenever the oil is changed.How to Reset the Engine Oil Life
System
The Engine Oil Life System calculates when to change
the engine oil and filter based on vehicle use. Whenever
the oil is changed, reset the system so it can calculate
when the next oil change is required. If a situation occurs
where you change the oil prior to a change engine oil light
being turned on, reset the system.
To reset the change engine oil light:
1. Turn the ignition key to ON/RUN with the
engine off.
2. Fully press and release the accelerator pedal slowly
three times within 10 seconds.
If the change engine oil light flashes for
five seconds, the system is resetting.
3. Turn the key to OFF.
If the change engine oil light comes back on when you
start your vehicle, the engine oil life system has not
reset. Repeat the procedure.
5-36
What to Do with Used Oil
Used engine oil contains certain elements that can be
unhealthy for your skin and could even cause cancer.
Do not let used oil stay on your skin for very long. Clean
your skin and nails with soap and water, or a good
hand cleaner. Wash or properly dispose of clothing or
rags containing used engine oil. See the manufacturer’s
warnings about the use and disposal of oil products.
Used oil can be a threat to the environment. If you
change your own oil, be sure to drain all the oil from the
filter before disposal. Never dispose of oil by putting it
in the trash, pouring it on the ground, into sewers, or into
streams or bodies of water. Instead, recycle it by
taking it to a place that collects used oil. If you have a
problem properly disposing of used oil, ask your
dealer/retailer, a service station, or a local recycling
center for help.
Engine Oil Life System
(DURAMAX
®/Isuzu Diesel Engines)
When to Change Engine Oil
If your vehicle has the Engine Oil Life System, it has a
computer system that lets you know when to change
the engine oil and filter. This is based on injection timing,
engine load and engine temperature, and not on
mileage. Based on driving conditions, the mileage atwhich an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A change engine oil light will come on. See
Change Engine Oil Light on page 3-38. Change the
oil as soon as possible within the next 600 miles
(1 000 km) or 30 hours of engine operation, whichever
occurs first. It is possible that, if you are driving under
the best conditions, the oil life system might not indicate
that an oil change is necessary for over a year. However,
the engine oil and filter must be changed at least once a
year and at this time the system must be reset. Your
dealer/retailer has trained service people who will
perform this work using genuine parts and reset the
system. It is also important to check the oil regularly and
keep it at the proper level.
If the system is ever reset accidentally, you must
change the oil at 15,000 miles (24 000 km), or 150 hours
of engine operation, whichever occurs first, since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
5-37
Part A: Scheduled Maintenance
Services
In this part are scheduled maintenance services which
are to be performed at the mileage intervals specified.
Using the Maintenance Schedule
We want to help keep your vehicle in good working
condition. But we do not know exactly how you will drive
it. You might drive very short distances only a few times
a week. Or you might drive long distances all the
time in very hot, dusty weather. You might use your
vehicle in making deliveries or in many other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You might need
more frequent checks and replacements. So please read
the following and note how you drive. If you have any
questions on how to keep your vehicle in good condition,
see your dealer/retailer.
This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer/retailer for your service
needs, you will know that trained and supported service
people will perform the work using genuine parts.The proper fluids and lubricants to use are listed in
Part C. Make sure whoever services your vehicle uses
these. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
This schedule is for vehicles that:
•carry passengers and cargo within recommended
limits. You will find limits on your vehicle’s
Certification or Tire Information label. SeeLoading
Your Vehicle on page 4-21.
•are driven on reasonable road surfaces within legal
driving limits.
•use the recommended fuel. SeeGasoline Octane
on page 5-7for gasoline engine vehicles orWhat
Fuel to Use on page 5-9for diesel engine vehicles.
Scheduled Maintenance
Supplements
If your vehicle has a Caterpillar®diesel engine, your
owner manual is supplemented by the Caterpillar®
Diesel Engine Operation & Maintenance Manual. If your
vehicle has an Allison Transmission®, your owner
manual is supplemented by an Allison Transmission®
Operator’s Manual. Always refer to these manuals
for related maintenance services.
6-4
Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown after 100,000 miles
(166 000 km) should be repeated at the same miles (km)
after those intervals for the life of this vehicle.
Gasoline engine vehicles and some DURAMAX
®diesel
and Isuzu diesel engine vehicles have a computer
that lets you know when to change the engine oil. This
is not based on mileage, but on engine operation and
engine temperature. When the computer has calculated
that the oil needs changing, the Engine Oil Life System
will indicate that a change is necessary. SeeEngine Oil
Life System (Gasoline Engine) on page 5-36orEngine
Oil Life System (DURAMAX
®/Isuzu Diesel Engines) on
page 5-37orEngine Oil Life System (Caterpillar®Diesel
Engine) on page 5-39.
The “Footnotes” at the end of this Maintenance
Schedule further explain maintenance services.
SeeService Publications Ordering Information on
page 7-10.
100 Miles (160 km)
❑Wheel stud nut service.(36)
1,000 Miles (1 600 km)
❑Wheel stud nut service.(36)
❑Rear axle air shift motor service.(10)
7,500 Miles (12 000 km)
❑Gasoline Engine Only: Check engine oil life system.
If engine oil and filter are changed, reset system.
See “Engine Oil (Gasoline Engine)” in the
Index.(2) (8)
❑Check fluid levels (or every 3 months, whichever
occurs first).(1) (5)
❑Chassis lubrication service (or every 6 months,
whichever occurs first).(11)
❑Spring-to-axle U-bolts and shackle bolts service.(15)
❑Wheels and tires service.(14)
❑Hydraulic brake service (or every 6 months,
whichever occurs first).(6) (36)
❑Parking brake service (or every 6 months, whichever
occurs first).(21)
❑Air brake service (or every 6 months, whichever
occurs first).(32)
❑Air brake automatic slack adjuster service (or every
500 hours, whichever occurs first).(33)
❑Check air brake relay valve operation and check for
leaks (or every month, or every 300 hours, whichever
occurs first).
6-5
(33)= Clean and lubricate air brake automatic slack
adjuster. Check pushrod travel and auto adjustment
operation. Have serviced if needed.
(34)= Air brake chamber service: Check operation,
mounting clamps, and air lines and check for leaks.
(35)= Trailer brake hand control valve service: Check
operation; lubricate cam and follower.
(36)= Tighten the wheel stud nuts to the specified
torque values at 100 miles (160 km). Thereafter, tighten
them 1,000 miles (1 600 km) after each time the wheel
is removed. SeeTightening the Wheel Nuts on
page 5-86.
(37)= Inspect and clean any accumulated dirt, gravel,
or other foreign objects from the valves and valve boots
as needed. Using light oil, lubricate brake pedal to
brake application valve linkage components. Check any
rubber boots for cracks, holes, or deterioration and
replace if necessary.(38)= Estimated minimum. Actual mileage depends on
fuel and oil consumed.
(39)= If the vehicle has the Isuzu diesel engine and is
used primarily for long trip, highway service, change
the engine oil and filter every 18,000 miles (28 800 km),
or every 12 months, or every 750 hours of engine
operation, whichever occurs first.
(40)= Make sure any safety belt reminder light and
safety belt assemblies are working properly. Look
for any other loose or damaged safety belt system parts.
If you see anything that might keep a safety belt
system from doing its job, have it repaired. Have any
torn or frayed safety belts replaced.
6-25
Automatic Transmission Shift Indicator
Check
Check that the indicator points to the gear chosen.
Steering Check
Be alert for any changes in steering action, abnormal
front tire wear or steering wheel position. An inspection
or service is needed when the steering wheel is harder
to turn or has too much free play, or if there are strange
sounds when turning or parking.
Brake System Check
Be alert to the low air warning light or tone alarm, or
changes in braking action, such as repeated pulling to
one side, unusual sounds when braking or increased
brake pedal travel. Make sure air brake system
reservoirs are drained daily with full system air pressure,
and check system for leaks. Any of these conditions
could indicate the need for brake system inspection
and/or service.
Engine Cooling System Service
Inspect the hoses and have them replaced if they are
cracked, swollen, or deteriorated. Inspect all pipes,
fittings, and clamps; replace as needed. Clean the
outside of the radiator and air conditioning condenser.
To help ensure proper operation, a pressure test of the
cooling system and pressure cap is recommended at
least once a year.
Exhaust System Inspection
Be alert for any changes in the sound of the exhaust
system or any smell of fumes. These are signs the
system may be leaking. Have it checked and/or repaired
at once. SeeEngine Exhaust on page 2-45and
Running the Vehicle While Parked on page 2-50.
Check to be sure that mud or dirt is not caked on the
exhaust system, especially in the area of the diesel
particulate filter and tailpipe. Clean the area as needed.
SeeDiesel Particulate Filter (Diesel Engine) on
page 2-46.
At high mileages, the DPF becomes loaded with ash.
This is normal. When the amount of ash loading is high,
see your dealer/retailer for DPF cleaning or replacement.
6-28
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the GM Medium Duty Truck Customer
Assistance Center at 1-800-862-4389. In Canada,
contact GM of Canada Customer Communication Centre
in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
7-2