Used Replacement Wheels
{CAUTION:
Putting a used wheel on your vehicle is
dangerous. You cannot know how it has been
used or how far it has been driven. It could fail
suddenly and cause a crash. If you have to
replace a wheel, use a new GM original
equipment wheel.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your tires properly. If air goes
out of a tire, it is much more likely to leak out slowly. But if
you should ever have a blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly. Steer
to maintain lane position, and then gently brake to a stop
well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout, remove your foot from
the accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop –– well off the road if possible.
If a tire goes flat, avoid further tire and wheel damage
by driving slowly to a level place and turn on your
hazard warning flashers. SeeHazard Warning Flashers
on page 3-6.
5-92
•Use only mild, neutral-pH soaps. Avoid laundry
detergents or dishwashing soaps with degreasers.
Using too much soap will leave a residue that
leaves streaks and attracts dirt. For liquid cleaners,
about 20 drops per gallon (3.78 L) of water is a
good guide.
•Do not heavily saturate your upholstery while
cleaning.
•Damage to your vehicle’s interior may result from
the use of many organic solvents such as naptha,
alcohol, etc.
Fabric/Carpet
Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only
be used on floor carpet and carpeted floor mats. For
soils, always try to remove them first with plain water or
club soda. Before cleaning, gently remove as much
of the soil as possible using one of the following
techniques:
•For liquids: gently blot the remaining soil with a
paper towel. Allow the soil to absorb into the
paper towel until no more can be removed.
•For solid dry soils: remove as much as possible
and then vacuum.To clean, use the following instructions:
1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub
toward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process
that was used with plain water.
If any of the soil remains, a commercial fabric cleaner or
spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test a
small hidden area for colorfastness first. If the locally
cleaned area gives any impression that a ring formation
may result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
5-95
Washing Your Vehicle
The best way to preserve your vehicle’s finish is to keep
it clean by washing it often.
Notice:Certain cleaners contain chemicals that can
damage the emblems or nameplates on your
vehicle. Check the cleaning product label. If it states
that it should not be used on plastic parts, do not
use it on your vehicle or damage may occur
and it would not be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that
are petroleum based or that contain acid or abrasives,
as they can damage the paint, metal or plastic on
your vehicle. Approved cleaning products can be
obtained from your dealer/retailer. SeeVehicle
Care/Appearance Materials on page 5-100. Follow all
manufacturers’ directions regarding correct product
usage, necessary safety precautions and appropriate
disposal of any vehicle care product.
Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the finish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting
High pressure car washes may cause water to enter the
vehicle. Avoid using high pressure washes closer
than 12 inches (30 cm) to the surface of the vehicle.Use of power washers exceeding 1,200 psi (8 274 kPa)
can result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a car
washing soap to clean exterior lamps and lenses.
Follow instructions underWashing Your Vehicle on
page 5-97.
Finish Care
Occasional waxing or mild polishing of your vehicle by
hand may be necessary to remove residue from the
paint finish. You can get approved cleaning products
from your dealer/retailer. SeeVehicle Care/Appearance
Materials on page 5-100.
If your vehicle has a basecoat/clearcoat paint finish, the
clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat
paint finish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish may
damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on your vehicle.
5-97
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc.,
can damage your vehicle’s finish if they remain on
painted surfaces. Wash the vehicle as soon as possible.
If necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a
period of years. You can help to keep the paint finish
looking new by keeping your vehicle garaged or covered
whenever possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, you may use chrome polish on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid damaging
protective trim, never use auto or chrome polish, steam
or caustic soap to clean aluminum. A coating of wax,
rubbed to high polish, is recommended for all bright
metal parts.
Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or paper
towel soaked with windshield washer fluid or a mild
detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause wiper
streaking. Replace the wiper blades if they are worn or
damaged.
Wipers can be damaged by:
•Extreme dusty conditions
•Sand and salt
•Heat and sun
•Snow and ice, without proper removal
Aluminum or Chrome-Plated Wheels
and Trim
The vehicle may be equipped with either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
5-98
GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance Program
GM Medium Duty truck’s Roadside Assistance provides
stranded owner/operators with towing service for
disabled GM Medium Duty trucks, during the base
and/or engine warranty period, to the nearest authorized
GM Medium Duty dealer. This service combines the
efforts of trained telephone representatives with a
network of GM Medium Duty truck services.
Call GM Medium Duty truck’s Roadside Assistance at
1-800-862-4389 to reach a qualified representative who
can assist you in arranging a tow to the nearest GM
Medium Duty truck dealer when your vehicle is disabled.
We also provide dealer information at no charge,
such as location of the nearest authorized GM Medium
Duty truck dealer and their hours of operation.
Our Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year which includes
weekends and holidays. Should you have questions
about GM Medium Duty truck Roadside Assistance, call
the GM Medium Duty Roadside Assistance Center or
contact your dealer.
Canadian Roadside Assistance
Whenever a Medium Duty truck owned and operated in
Canada becomes disabled, the owner/operator should
contact the Canadian Roadside Assistance Center
at 1-800-268-6800 for assistance.
7-5
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage repairs
by using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM
original equipment collision parts. If such insurance
coverage is not available from your current insurance
carrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
•Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-5for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
7-7
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
7-8
Dome Lamps.................................................3-16
Door
Locks.......................................................... 2-6
Power Door Locks......................................... 2-7
Driving
At Night.....................................................4-13
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Highway Hypnosis.......................................4-15
Hill and Mountain Roads..............................4-15
In Rain and on Wet Roads...........................4-14
Rocking Your Vehicle to Get it Out.................4-20
Tow Hooks.................................................4-20
Winter........................................................4-16
Dual Tire Operation.........................................5-84
E
EDR .............................................................7-11
Electrical System
Add-On Equipment.....................................5-102
Fuses and Circuit Breakers.........................5-103
Fusible Links.............................................5-103
Headlamp Wiring.......................................5-102
Instrument Panel Fuse Block.......................5-103
Power Windows and Other Power Options....5-103
Underhood Fuse Block...............................5-106
Windshield Wiper Fuses.............................5-102Engine
Air Cleaner/Filter.........................................5-39
Alarm and Automatic Shutdown.....................2-18
Change Engine Oil Light...............................3-38
Check and Service Engine Soon Light............3-36
Checks Before Operating..............................2-23
Coolant......................................................5-44
Coolant Heater............................................2-25
Coolant Temperature Gage...........................3-35
Diesel Engine Exhaust Brake........................2-26
Drive Belt Routing......................................5-117
Exhaust.....................................................2-45
Exhaust Restrictor.......................................2-22
Fan Breakage............................................... 5-6
Fan Noise..................................................5-54
High Idle System.........................................2-20
Oil ....................................5-23, 5-24, 5-28, 5-32
Oil Life System...........................5-36, 5-37, 5-39
Overheating................................................5-48
Reduced Power Light...................................3-41
Shutdown Warning Light...............................3-39
Speed Limiter.............................................3-27
Starter Over-Crank Protection........................2-12
Starting Diesel............................................2-14
Starting the Gasoline...................................2-12
Engine Overspeed Warning Light......................3-39
Entry Lighting.................................................3-17
Event Data Recorders.....................................7-11
4