2008 CHEVROLET IMPALA mileage

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your odometer shows how far your vehicle has
been driven in either miles (used in the United States)
or in kilometers (used in Canada).
Your vehicle has a tamper-resistant odometer.
If you see ERROR, you’ll know someone has
probably tampered with it and the numbers may not
be accurate.
You may wonder what happens if your vehicle needs a
new odometer installed. If the new one can be set to
the mileage total of the old odometer, then that will
be done. But if it can’t, then it will be set at zero and a
label must be put on the driver’s door to show the
old mileage reading when the new odometer was
installed.
Tachometer
The tachometer displays the engine speed in
revolutions per minute (rpm).
Notice:If you operate the engine with the
tachometer in the shaded warning area,
your vehicle could be damaged, and the
damages would not be covered by your
warranty. Do not operate the engine with the
tachometer in the shaded warning area.
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U(Customization):Press this button to customize the
feature settings on your vehicle. SeeDIC Vehicle
Customization on page 3-60for more information.
V(Set/Reset):Press this button to set or reset certain
functions and to turn off or acknowledge messages
on the DIC.
Trip/Fuel Menu Items
3
(Trip/Fuel):Press this button to scroll through
the following menu items:
Odometer
Press the trip/fuel button until ODOMETER displays.
This display shows the distance the vehicle has
been driven in either miles (mi) or kilometers (km).
Trip A and Trip B
Press the trip/fuel button until TRIP A or TRIP B
displays. This display shows the current distance
traveled in either miles (mi) or kilometers (km) since the
last reset for each trip odometer. Both trip odometers
can be used at the same time.
Each trip odometer can be reset to zero separately by
pressing the set/reset button while the desired trip
odometer is displayed.The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to
the number of miles (kilometers) driven since the ignition
was last turned on. This can be used if the trip
odometer is not reset at the beginning of the trip.
To use the retro-active reset feature, press and hold the
set/reset button for at least four seconds. The trip
odometer will display the number of miles (mi) or
kilometers (km) driven since the ignition was last turned
on and the vehicle was moving. Once the vehicle
begins moving, the trip odometer will accumulate
mileage. For example, if the vehicle was driven
5 miles (8 km) before it is started again, and then the
retro-active reset feature is activated, the display
will show 5 miles (8 km). As the vehicle begins moving,
the display will then increase to 5.1 miles (8.2 km),
5.2 miles (8.4 km), etc.
If the retro-active reset feature is activated after the
vehicle is started, but before it begins moving, the
display will show the number of miles (mi) or
kilometers (km) that were driven during the last
ignition cycle.
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Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-66.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-15.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle
can affect the airow around it. This can cause
wind noise and can affect fuel economy and
windshield washer performance. Check with your
dealer/retailer before adding equipment to the outside
of your vehicle.
Fuel
Use of the recommended fuel is an important part of
the proper maintenance of your vehicle. To help
keep the engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
The 8th digit of the Vehicle Identication Number (VIN)
shows the code letter or number that identies your
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification Number
(VIN) on page 5-98.
If your vehicle has the 3.5L V6 engine (VIN Code K only)
or the 3.9L V6 engine (VIN Code 3), you can use either
regular unleaded gasoline or ethanol fuel containing up to
85% ethanol (E85); also seeFuel E85 (85% Ethanol) on
page 5-8. In all other engines, use only the unleaded
gasoline described under “Gasoline Octane.”
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If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both provide easier
cold starting and better protection for the engine at
extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all you need for good performance and
engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated
can vary considerably. For the oil life system to
work properly, you must reset the system every time
the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL SOON message
will come on. SeeDIC Warnings and Messages on
page 3-52. Change the oil as soon as possible within the
next 600 miles (1 000 km). It is possible that, if you
are driving under the best conditions, the oil life system
might not indicate that an oil change is necessary for
over a year. However, the engine oil and lter must be
changed at least once a year and at this time the
system must be reset. Your dealer/retailer has trained
service people who will perform this work using genuine
parts and reset the system. It is also important to
check the oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must change
the oil at 3,000 miles (5 000 km) since your last oil
change. Remember to reset the oil life system whenever
the oil is changed.
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At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by your warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-17.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-26.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer uid reservoir and add the proper uid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect your vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to check
the spare tire. SeeInflation - Tire Pressure on
page 5-61. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-78.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 5-68.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Chevrolet Customer Assistance
Center by calling 1-800-222-1020. In Canada, contact
General Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you
are completely satised with your new vehicle. However,
if you continue to remain unsatised after following
the procedure outlined in Steps One and Two,
you should le with the Better Business Bureau (BBB)
Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
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Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
STEP THREE — Canadian Owners:In the event
that you do not feel your concerns have been
addressed after following the procedure outlined in
Steps 1 and 2, General Motors of Canada Limited wants
you to be aware of its participation in a no-charge
Mediation/Arbitration Program. General Motors ofCanada Limited has committed to binding arbitration of
owner disputes involving factory-related vehicle
service claims. The program provides for the review of
the facts involved by an impartial third party arbiter,
and may include an informal hearing before the arbiter.
The program is designed so that the entire dispute
settlement process, from the time you le your complaint
to the nal decision, should be completed in about
70 days. We believe our impartial program offers
advantages over courts in most jurisdictions because it
is informal, quick, and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively, you may call
the General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French), or
you may write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your Vehicle
Identication Number (VIN).
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the
dealer’s shuttle service, the expense must be
supported by original receipts and can only be up to the
maximum amount allowed by GM for shuttle service.
In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reect actual
costs and be supported by original receipts.See your dealer for information regarding the
allowance amounts for reimbursement of fuel or
other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
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