Then, shut the engine off and close the window almost all
the way to preserve the heat. Start the engine again and
repeat this only when you feel really uncomfortable from
the cold. But do it as little as possible. Preserve the fuel
as long as you can. To help keep warm, you can get out
of the vehicle and do some fairly vigorous exercises
every half hour or so until help comes.
If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
Slowly and cautiously spin the wheels to free your
vehicle when stuck in sand, mud, ice, or snow. See
Rocking Your Vehicle to Get It Out on page 4-32.
If your vehicle has a traction system, it can often help to
free a stuck vehicle. Refer to your vehicle’s traction
system in the Index. If the stuck condition is too severe
for the traction system to free the vehicle, turn the
traction system off and use the rocking method.
{CAUTION:
If you let your vehicle’s tires spin at high
speed, they can explode, and you or others
could be injured. The vehicle can overheat,
causing an engine compartment re or other
damage. Spin the wheels as little as possible
and avoid going above 35 mph (55 km/h) as
shown on the speedometer.
For information about using tire chains on your vehicle,
seeTire Chains on page 5-82.
4-31
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported
by original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available. Claim
amounts should re ect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for speci c information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-11
