Page 351 of 384

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for Text
Telephone (TTY) Users................................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-8
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-11
Collision Damage Repair................................7-13
Reporting Safety Defects................................7-16
Reporting Safety Defects to the
United States Government..........................7-16Reporting Safety Defects to the
Canadian Government................................7-17
Reporting Safety Defects to
General Motors.........................................7-17
Service Publications Ordering
Information...............................................7-17
Vehicle Data Recording and Privacy................7-18
Event Data Recorders...................................7-19
OnStar
®......................................................7-20
Navigation System........................................7-20
Radio Frequency Identification (RFID)..............7-20
Section 7 Customer Assistance Information
7-1
Page 370 of 384
OnStar®
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the OnStar®
Terms and Conditions for information on data collection
and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for
deletion instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-20
Page 379 of 384

Maintenance Schedule (cont.)
Using.......................................................... 6-4
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light........................3-36, 3-49
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Manual Transmission
Fluid..........................................................5-21
Operation...................................................2-25
Manual, Using..................................................... ii
Manual Windows............................................2-12
Mirrors
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-34
Outside Heated Mirrors................................2-34
Outside Manual Mirrors................................2-32
Outside Power Mirror...................................2-33
MP3 .....................................................3-72, 3-75
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-20
New Vehicle Break-In......................................2-17
Normal Maintenance Replacement Parts...........5-100
O
Odometer......................................................3-29
Odometer, Trip...............................................3-29
Off-Road Recovery........................................... 4-8
Oil
Engine.......................................................5-13
Pressure Light....................................3-39, 3-52
Older Children, Restraints................................1-32
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-20
Other Warning Devices...................................... 3-8
Outlet Adjustment............................................3-24
Outlets
Accessory Power.........................................3-18
Outside
Convex Mirror.............................................2-34
Heated Mirrors............................................2-34
Manual Mirrors............................................2-32
Power Mirror...............................................2-33
Owners, Canadian............................................... ii
9
Page 380 of 384

P
Paint, Damage...............................................5-86
Park Brake....................................................2-26
Park (P)
Shifting Into................................................2-27
Shifting Out of............................................2-28
Parking
Over Things That Burn.................................2-30
Parking Your Vehicle.......................................2-29
Part A - Scheduled Maintenance Services............. 6-4
Part B - Owner Checks and Services.................6-18
Part C - Periodic Maintenance Inspections..........6-22
Part D - Recommended Fluids and Lubricants.....6-23
Part E - Maintenance Record............................6-24
Passenger Airbag Status Indicator.............3-31, 3-46
Passenger Compartment Air Filter.....................3-24
Passenger Sensing System..............................1-65
Passing........................................................... 4-8
Perchlorate Materials Requirements, California...... 5-4
Power
Electrical System.........................................5-89
Inadvertent Battery Saver.............................3-18
Steering Fluid.............................................5-30
Windows....................................................2-13Privacy..........................................................7-18
Event Data Recorders..................................7-19
Navigation System.......................................7-20
OnStar.......................................................7-20
Radio Frequency Identification.......................7-20
R
Radio Frequency Identification (RFID),
Privacy......................................................7-20
Radios..........................................................3-54
AM-FM Radio.....................................3-55, 3-56
Care of Your CD Player...............................3-79
Care of Your CDs........................................3-79
Radio with CD............................................3-60
Radio with Six-Disc CD................................3-66
Reception...................................................3-79
Rear Door Security Locks.................................. 2-8
Rear Seat Operation.................................1-7, 1-10
Rear Windshield Washer/Wiper.........................3-12
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-4
Recreational Vehicle Towing.............................4-27
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
10