2008 CHEVROLET AVEO ESP

Temperature — A, B, C
The temperature grades are A (the highest),
B, and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specified indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive
loading, either separately or in combination, can
cause heat buildup and possible tire failure.Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned
and balanced carefully at the factory to give you
the longest tire life and best overall performance.
Adjustments to wheel alignment and tire balancing
will not be necessary on a regular basis. However,
if you notice unusual tire wear or your vehicle pulling to
one side or the other, the alignment might need to be
checked. If you notice your vehicle vibrating when driving
on a smooth road, the tires and wheels might need to be
rebalanced. See your dealer/retailer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted
or corroded. If wheel nuts keep coming loose, the wheel,
wheel bolts, and wheel nuts should be replaced. If the
wheel leaks air, replace it (except some aluminum
wheels, which can sometimes be repaired). See your
dealer/retailer if any of these conditions exist.
Your dealer/retailer will know the kind of wheel you need.
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Tire Chains
Notice:Use tire chains only where legal and only
when you must. Use only SAE Class “S” type chains
that are the proper size for your tires. Install them
on the front tires and tighten them as tightly as
possible with the ends securely fastened. Drive
slowly and follow the chain manufacturer’s
instructions. If you can hear the chains contacting
your vehicle, stop and retighten them. If the contact
continues, slow down until it stops. Driving too
fast or spinning the wheels with chains on will
damage your vehicle.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your vehicle’s tires properly.
If air goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here
are a few tips about what to expect and what to do:
If a front tire fails, the flat tire creates a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake
to a stop well out of the traffic lane.A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout remove your foot from
the accelerator pedal. Get the vehicle under control
by steering the way you want the vehicle to go. It may
be very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.
{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without
the appropriate safety equipment and training.
The jack provided with your vehicle is designed
only for changing a at tire. If it is used for
anything else, you or others could be badly
injured or killed if the vehicle slips off the jack.
Use the jack provided with your vehicle only
for changing a at tire.
If a tire goes flat, the next part shows how to use the
jacking equipment to change a flat tire safely.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Chevrolet Customer Assistance
Center by calling 1-800-222-1020. In Canada, contact
General Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
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•Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly inflated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
•Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
•Trip Routing Service (Canada only):Upon
request, Roadside Assistance will send you detailed,
computer personalized maps, highlighting your
choice of either the most direct route or the most
scenic route to your destination, anywhere in
North America, along with helpful travel information
pertaining to your trip.
Please allow three weeks before your planned
departure date. Trip routing requests will be limited
to six per calendar year.
•Trip Interruption Benets and Assistance
(Canada only):In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from the original point of
departure, you may qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximumof $50/day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation (maximum of
$40/day). This benefit is to assist you with some of
the unplanned expense you may incur while waiting
for your vehicle to be repaired.
Pre-authorization, original detailed receipts and a
copy of the repair order are required.
Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
•Alternative Service (Canada only):There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 upon submission of the
original receipt to Roadside Assistance.
In many instances, mechanical failures may be covered.
However, any cost for parts and labor for non-warranty
repairs are the responsibility of the driver.
Chevrolet and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner or
driver when, in their sole discretion, the claims become
excessive in frequency or type of occurrence.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts.This requires that you sign and complete a rental
agreement and meet state/provincial, local, and rental
vehicle provider requirements. Requirements vary
and may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
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•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from
the scene of the crash. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police departmentheadquarters the next day and you can get a
copy of the report for a nominal fee. In some
states/provinces with “no fault” insurance laws,
a report may not be necessary. This is especially
true if there are no injuries and both vehicles
are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR
in this vehicle is designed to record such data as:
•How various systems in your vehicle were
operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of
the circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
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