2008 CHEVROLET AVEO service

Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition to LOCK/OFF in each shift lever position.
•With an automatic transmission, the ignition
should turn to LOCK/OFF only when the shift
lever is in PARK (P).
•With a manual transmission, the ignition should
turn to LOCK/OFF only when you press the key
release button.
On all vehicles, the ignition key should come out only
in LOCK/OFF.
Turn the steering wheel to the left and to the right.
It should only lock when turned to the right.
Parking Brake and Automatic
Transmission Park (P) Mechanism
Check
{CAUTION:
When you are doing this check, your vehicle
could begin to move. You or others could be
injured and property could be damaged. Make
CAUTION: (Continued)
CAUTION: (Continued)
sure there is room in front of your vehicle in case
it begins to roll. Be ready to apply the regular
brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill.
Keeping your foot on the regular brake, set the parking
brake.
•To check the parking brake’s holding ability: With the
engine running and transmission in NEUTRAL (N),
slowly remove foot pressure from the regular brake
pedal. Do this until the vehicle is held by the parking
brake only.
•To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P).
Then release the parking brake followed by the
regular brake.
Underbody Flushing Service
At least every spring, use plain water to flush any
corrosive materials from the underbody. Take care
to clean thoroughly any areas where mud and other
debris can collect.
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Part C: Periodic Maintenance
Inspections
Listed in this part are inspections and services which
should be performed at least twice a year, for instance,
each spring and fall.You should let your dealer/retailer
do these jobs. Make sure any necessary repairs
are completed at once.
Proper procedures to perform these services can be
found in a service manual. SeeService Publications
Ordering Information on page 7-17.
Steering, Suspension and Front
Drive Axle Boot and Seal Inspection
Inspect the front and rear suspension and steering system
for damaged, loose or missing parts, signs of wear or lack
of lubrication. Inspect the power steering lines and hoses
for proper hook-up, binding, leaks, cracks, chafing, etc.
Clean and then inspect the drive axle boot seals for
damage, tears or leakage. Replace seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing, or out-of-position parts as well as open seams,
holes, loose connections, or other conditions which could
cause a heat build-up in the floor pan or could let exhaust
fumes into the vehicle. SeeEngine Exhaust on page 2-30.
Fuel System Inspection
Inspect the complete fuel system for damage or leaks.
Engine Cooling System Inspection
Inspect the hoses and have them replaced if they
are cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed. Clean the
outside of the radiator and air conditioning condenser.
To help ensure proper operation, a pressure test of
the cooling system and pressure cap is recommended
at least once a year.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook-up, binding, leaks, cracks, chafing,
etc. Inspect disc brake pads for wear and rotors for
surface condition. Also inspect drum brake linings for
wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc.
Check parking brake adjustment. You may need to have
your brakes inspected more often if your driving habits or
conditions result in frequent braking.
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Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading, and who performed the service and
any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Record
6-24

Maintenance Record (cont’d)
DateOdometer
ReadingServiced By Maintenance Record
6-25

Maintenance Record (cont’d)
DateOdometer
ReadingServiced By Maintenance Record
6-26

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for Text
Telephone (TTY) Users................................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-8
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-11
Collision Damage Repair................................7-13
Reporting Safety Defects................................7-16
Reporting Safety Defects to the
United States Government..........................7-16Reporting Safety Defects to the
Canadian Government................................7-17
Reporting Safety Defects to
General Motors.........................................7-17
Service Publications Ordering
Information...............................................7-17
Vehicle Data Recording and Privacy................7-18
Event Data Recorders...................................7-19
OnStar
®......................................................7-20
Navigation System........................................7-20
Radio Frequency Identification (RFID)..............7-20
Section 7 Customer Assistance Information
7-1

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Chevrolet Customer Assistance
Center by calling 1-800-222-1020. In Canada, contact
General Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
7-2

STEP THREE — Canadian Owners:In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps 1
and 2, General Motors of Canada Limited wants
you to be aware of its participation in a no-charge
Mediation/Arbitration Program. General Motors of
Canada Limited has committed to binding arbitration
of owner disputes involving factory-related vehicle
service claims. The program provides for the review of
the facts involved by an impartial third party arbiter,
and may include an informal hearing before the arbiter.
The program is designed so that the entire dispute
settlement process, from the time you file your complaint
to the final decision, should be completed in about
70 days. We believe our impartial program offers
advantages over courts in most jurisdictions because
it is informal, quick, and free of charge.For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685. Alternatively, you may call
the General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French),
or you may write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your
Vehicle Identification Number (VIN).
7-4