
g(Mute/Voice Recognition):Press and release
this button to silence the vehicle speakers only.
The audio of the wireless and wired headphones, if your
vehicle has these features, does not mute. Press and
release this button again, to turn the sound on.
If your vehicle has the navigation system, press and
hold this button for longer than one second to initiate
voice recognition. See “Voice Recognition” in the
Navigation System manual for more information.
If your vehicle has OnStar
®, press and hold this
button for longer than one second to interact with the
OnStar
®system. If your vehicle also has the navigation
system, press and hold this button for longer than
one second to initiate voice recognition and say “OnStar”
to enter OnStar
®mode. See theOnStar®System on
page 2-48in this manual for more information.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory
power outlet. If there is interference or static, unplug
the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power levels
during the day, and then reduce these levels during the
night. Static can also occur when things like storms and
power lines interfere with radio reception. When this
happens, try reducing the treble on your radio.
FM Stereo
FM stereo gives the best sound, but FM signals only
reach about 10 to 40 miles (16 to 65 km). Tall buildings
or hills can interfere with FM signals, causing the
sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada. Just as with FM,
tall buildings or hills can interfere with satellite radio
signals, causing the sound to fade in and out. In
addition, traveling or standing under heavy foliage,
bridges, garages, or through tunnels could cause loss
of the XM™ signal for a period of time. The radio
may display NO XM SIGNAL to indicate interference.
3-123

If the vehicle is in cruise control when Enhanced
StabiliTrak®activates, the cruise control will automatically
disengage. When road conditions allow you to safely use
it again, you may re-engage the cruise control. See
Cruise Control on page 3-17,orAdaptive Cruise Control
on page 3-20for more information.
Enhanced StabiliTrak
®comes on automatically in the
Stability Touring Mode, when the vehicle is started. The
Stability Touring Mode is recommended for normal
driving. Enhanced StabiliTrak
®also has Stability
Competitive Mode that is turned on by pressing the
Traction Control (TC) Button. SeeTraction Control
System (TCS) on page 4-6. This mode is designed to be
used by the performance conscious driver who desires
less stabilty control intervention. SeeCompetitive Driving
Mode (STS-V) on page 4-7. When the Stability Control
Competitive Mode has been activated, traction control
operates in competitive mode and cannot be turned off.
The STABILITY COMPETITIVE MODE message will be
displayed on the DIC. SeeDIC Warnings and Messages
on page 3-80.
When operating your vehicle in the Stability Competitive
Mode, the system provides less stability control
intervention. Driving should be adjusted accordingly.When the stability control Stability Competitive Mode
has been selected, the Active Steering and Magnetic
Ride Control Touring Mode is not available. These
systems are automatically changed to the Performance
Mode, providing more response to road conditions
and quicker steering response. For more information,
see “Active Steering and Magnetic Ride Control
Mode” in the Index of the vehicle’s Navigation Manual.
To assist you with directional control of the vehicle,
always leave the system on. Stability control can
be turned off however, by using the traction control
button. SeeTraction Control System (TCS) on page 4-6.
The STABILITY SYS OFF message will be displayed
on the DIC. SeeDIC Warnings and Messages on
page 3-80.
If there is a problem detected with Enhanced
StabiliTrak
®, the SERVICE STABILITY SYS message
will be displayed on the DIC. SeeDIC Warnings
and Messages on page 3-80. When this message is
displayed, the system is not operating. Driving should be
adjusted accordingly.
4-10

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Service...........................................7-6
Scheduling Service Appointments.....................7-9
Courtesy Transportation...................................7-9
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to General Motors.....7-14
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-16
OnStar
®......................................................7-17
Navigation System........................................7-17
Radio Frequency Identi cation (RFID)..............7-17
Section 7 Customer Assistance Information
7-1

To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a speci c vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar®and you subscribe to the
OnStar®services, please refer to the OnStar®Terms
and Conditions for information on data collection
and use. See alsoOnStar
®System on page 2-48in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-17