OnStar service is provided to you subject to the
OnStar Terms and Conditions. You may cancel your
OnStar service at any time by contacting OnStar.
A complete OnStar Owner’s Guide and the OnStar
Terms and Conditions are included in the vehicle’s
OnStar Subscriber glove box literature. For more
information, visit onstar.com or onstar.ca, contact
OnStar at 1-888-4-ONSTAR (1-888-466-7827) or
TTY 1-877-248-2080, or press the OnStar button
to speak with an OnStar advisor 24 hours a day,
7 days a week.
Not all OnStar features are available on all vehicles.
To check if your vehicle is equipped to provide the
services described below, or for a full description of
OnStar services and system limitations, see the OnStar
Owner’s Guide in your glove box or visit onstar.com.
OnStar Services
For new vehicles with OnStar, the Safe & Sound Plan,
or the Directions & Connections Plan is included for
one year from the date of purchase. You can extend
this plan beyond the rst year, or upgrade to the
Directions & Connections Plan. For more information,
press the OnStar button to speak with an advisor.
Some OnStar services (such as Remote Door Unlock
or Stolen Vehicle Location Assistance) may not be
available until you register with OnStar.
Available Services with Safe & Sound Plan
Automatic Noti cation of Airbag Deployment
Advanced Automatic Crash Noti cation (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
AccidentAssist
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostics
GM Goodwrench®On Demand Diagnostics
OnStar Hands-Free Calling with
30 complimentary minutes
OnStar Virtual Advisor (U.S. Only)
Available Services included with
Directions & Connections Plan
All Safe and Sound Plan Services
Driving Directions - Advisor delivered or
OnStar Turn-by-Turn Navigation (If equipped)
RideAssist
Information and Convenience Services
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OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated
into the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Hands-Free Calling may also be
linked to a Verizon Wireless service plan in the U.S.
or a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
www.onstar.com or www.onstar.ca, or speak with
an OnStar advisor by pressing the OnStar button or
calling 1-888-4-ONSTAR (1-888-466-7827).
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses your minutes to access
location-based weather, local traffic reports, and
stock quotes. By pressing the phone button and
giving a few simple voice commands, you can
browse through the various topics. See the OnStar
Owner’s Guide for more information (Only available
in the continental U.S.).
OnStar Steering Wheel Controls
Your vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-103
for more information.
On some vehicles, you may have to hold the button
for a few seconds and give the command “ONSTAR”
to activate the OnStar Hands-Free Calling.
On some vehicles, the mute button can be used to
dial numbers into voicemail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for
more information.
How OnStar Service Works
Your vehicle’s OnStar system has the capability
of recording and transmitting vehicle information.
This information is automatically sent to an OnStar
Call Center at the time of an OnStar button press,
Emergency button press or if your airbags or
AACN system deploys. The vehicle information
usually includes your GPS location and, in the
event of a crash, additional information regarding
the accident that your vehicle has been involved in
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(e.g. the direction from which your vehicle was hit).
When you use the Virtual Advisor feature of OnStar
Hands-Free Calling, your vehicle also sends OnStar
your GPS location so that we can provide you with
location-based services.
OnStar service cannot work unless your vehicle
is in a place where OnStar has an agreement with a
wireless service provider for service in that area.
OnStar service also cannot work unless you are in
a place where the wireless service provider OnStar
has hired for that area has coverage, network capacity
and reception when the service is needed, and
technology that is compatible with the OnStar service.
Not all services are available everywhere, particularly
in remote or enclosed areas, or at all times.
Location information about your vehicle is only
available if the GPS satellite signals are unobstructed
and available.Your vehicle must have a working electrical system
(including adequate battery power) for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service to you at any particular time or place.
Some examples are damage to important parts of your
vehicle in an accident, hills, tall buildings, tunnels,
weather or wireless phone network congestion.
Your Responsibility
Increase the radio volume if you cannot hear the
OnStar advisor. If the light next to the OnStar buttons
is red, this means that your system is not functioning
properly and should be checked by your dealer/retailer.
If the light appears clear (no light is appearing), your
OnStar subscription has expired. You can always
press the OnStar button to con rm that your OnStar
equipment is active.
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Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modi cations to this system by other than
an authorized service facility could void authorization to
use this equipment.
Universal Home Remote System
Operation (With Three Round LED)
Your vehicle may have the Universal Home Remote
System. If there are three round Light Emitting
Diode (LED) indicator lights above the Universal
Home Remote buttons, follow the instructions below.
This system provides a way to replace up to three
remote control transmitters used to activate devices
such as garage door openers, security systems,
and home automation devices.
Do not use this system with any garage door opener
that does not have the stop and reverse feature.
This includes any garage door opener model
manufactured before April 1, 1982.
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Electric Power Management
The vehicle has Electric Power Management (EPM)
that estimates the battery’s temperature and state
of charge. It then adjusts the voltage for best
performance and extended life of the battery.
When the battery’s state of charge is low, the voltage
is raised slightly to quickly put the charge back in.
When the state of charge is high, the voltage is lowered
slightly to prevent overcharging. If the vehicle has a
voltmeter gage or a voltage display on the Driver
Information Center (DIC), you may see the voltage
move up or down. This is normal. If there is a problem,
an alert will be displayed.
The battery can be discharged at idle if the electrical
loads are very high. This is true for all vehicles.
This is because the generator (alternator) may not be
spinning fast enough at idle to produce all the power
that is needed for very high electrical loads.
A high electrical load occurs when several of the
following loads are on: headlamps, high beams,
fog lamps, rear window defogger, climate control fan
at high speed, heated seats, engine cooling fans,
trailer loads, and loads plugged into accessory
power outlets.EPM works to prevent excessive discharge of the
battery. It does this by balancing the generator’s output
and the vehicle’s electrical needs. It can increase
engine idle speed to generate more power, whenever
needed. It can temporarily reduce the power demands
of some accessories.
Normally, these actions occur in steps or levels, without
being noticeable. In rare cases at the highest levels
of corrective action, this action may be noticeable
to the driver. If so, a Driver Information Center (DIC)
message might be displayed, such as Battery Saver
Active or Service Battery Charging System. If this
message is displayed, it is recommended that the
driver reduce the electrical loads as much as possible.
SeeDIC Warnings and Messages on page 3-50.
Battery Run-Down Protection
This feature shuts off the dome lamps if they are
left on for more than 10 minutes when the ignition
is in LOCK. This will help prevent the battery from
running down.
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Passenger Safety Belt Reminder Light
Several seconds after the engine is started, a chime
will sound for several seconds to remind the front
passenger to buckle their safety belt. This would
only occur if the passenger airbag is enabled.
SeePassenger Sensing System on page 1-65for
more information. The passenger safety belt light,
located on the instrument panel, will come on and
stay on for several seconds and then ash for
several more.
This chime and light are
repeated if the passenger
remains unbuckled and
the vehicle is in motion.
If the passenger’s safety belt is buckled, neither
the chime nor the light will come on.
Airbag Readiness Light
There is an airbag readiness light on the instrument
panel cluster, which shows the airbag symbol.
The system checks the airbag’s electrical system for
malfunctions. The light tells you if there is an electrical
problem. The system check includes the airbag
sensor, the pretensioners, the airbag modules, the
wiring and the crash sensing and diagnostic module.
For more information on the airbag system, see
Airbag System on page 1-56.
This light will come on
when you start your
vehicle, and it will ash
for a few seconds.
The light should go out
and the system is ready.
If the airbag readiness light stays on after you start
the vehicle or comes on when you are driving,
your airbag system may not work properly.
Have your vehicle serviced right away.
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