Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Service...........................................7-7
Scheduling Service Appointments.....................7-9
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information..........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identi cation (RFID)..............7-18
Section 7 Customer Assistance Information
7-1
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection
and use. See alsoOnStar
®System on page 2-56
in this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system
operating manual for information on stored data
and for deletion instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18
Audio System.................................................3-66
Audio Steering Wheel Controls....................3-103
Fixed Mast Antenna...................................3-105
Navigation/Radio System,
see Navigation Manual..............................3-91
Radio Reception........................................3-104
Rear Seat Audio (RSA)...............................3-101
Setting the Clock.........................................3-67
Theft-Deterrent Feature...............................3-102
XM™ Satellite Radio Antenna System...........3-105
Audio System(s).............................................3-68
Automatic Headlamp System............................3-18
Automatic Transmission
Fluid..........................................................5-20
Operation...................................................2-36
Autoride
®.......................................................4-42
B
Battery..........................................................5-39
Electric Power Management..........................3-21
Run-Down Protection...................................3-21
Brake
Emergencies................................................ 4-5
Brakes..........................................................5-36
System Warning Light..................................3-36Braking........................................................... 4-3
Braking in Emergencies..................................... 4-5
Break-In, New Vehicle.....................................2-30
Bulb Replacement...........................................5-51
Headlamp Aiming........................................5-48
High Intensity Discharge (HID) Lighting...........5-51
License Plate Lamps....................................5-52
Replacement Bulbs......................................5-53
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and Back-Up Lamps.................5-51
Buying New Tires...........................................5-71
C
Calibration.............................................2-46, 2-48
California Fuel.................................................. 5-6
California Perchlorate Materials Requirements....... 5-4
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Speci cations..........................5-115
Carbon Monoxide...........2-13, 2-23, 2-44, 4-30, 4-43
Care of
Safety Belts..............................................5-100
Cargo Area, All-Weather..................................2-82
Cargo Cover Panels........................................2-69
CD, MP3 .......................................................3-86
2
Mirrors (cont.)
Automatic Dimming Rearview with OnStar®,
Compass and Temperature Display.............2-48
Outside Power Foldaway Mirrors....................2-52
MP3 .............................................................3-86
MyGMLink.com................................................ 7-4
N
Navigation System, Privacy..............................7-18
Navigation/Radio System,
see Navigation Manual.................................3-91
New Vehicle Break-In......................................2-30
O
Odometer......................................................3-31
Odometer, Trip...............................................3-31
Off-Road Driving.............................................4-12
Off-Road Recovery..........................................4-11
Oil
Engine.......................................................5-13
Pressure Light.............................................3-42
Oil, Engine Oil Life System..............................5-16
Older Children, Restraints................................1-32
Online Owner Center........................................ 7-4OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-56
Operation, Universal Home Remote System........2-60
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-28
Outlets
Accessory Power.........................................3-22
Outside
Power Foldaway Mirrors...............................2-52
Overheated Engine Protection Operating Mode.....5-28
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
P
Paint, Damage..............................................5-104
Park Aid........................................................2-54
Park Brake....................................................2-41
Park (P)
Shifting Into................................................2-42
Shifting Out of............................................2-43
Parking
Assist........................................................2-54
Over Things That Burn.................................2-44
Passenger Airbag Status Indicator.....................3-33
Passenger Sensing System..............................1-65
9
Passing.........................................................4-11
PASS-Key®III+..............................................2-28
PASS-Key®III+ Operation................................2-29
Perchlorate Materials Requirements, California...... 5-4
Power
Door Locks.................................................2-11
Electrical System.......................................5-107
Lumbar Controls........................................... 1-3
Reclining Seatbacks...................................... 1-8
Retained Accessory (RAP)............................2-32
Running Boards..........................................2-23
Seat............................................................ 1-2
Steering Fluid.............................................5-34
Windows....................................................2-25
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar.......................................................7-18
Radio Frequency Identi cation.......................7-18
Programmable Automatic Door Locks.................2-11
R
Radio Frequency Identi cation (RFID),
Privacy......................................................7-18
Radios..........................................................3-66
Radio(s)........................................................3-68Radios
Navigation/Radio System,
see Navigation Manual..............................3-91
Rear Seat Audio........................................3-101
Reception.................................................3-104
Setting the Clock.........................................3-67
Theft-Deterrent..........................................3-102
Rainsense™ II Wipers.....................................3-10
Reading Lamps..............................................3-20
Rear Axle......................................................5-46
Rear Door Security Locks................................2-12
Rear Seat Armrest..........................................2-69
Rear Seat Audio (RSA)..................................3-101
Rear Seat Entertainment System.......................3-91
Rear Seat Operation.......................................1-10
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature Display.....2-48
Reclining Seatbacks, Power............................... 1-8
Recommended Fluids and Lubricants.................6-13
Recovery Hooks.............................................4-34
Recreational Vehicle Towing.............................4-42
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Remote Vehicle Start........................................ 2-8
Removing the Flat Tire and Installing
the Spare Tire.............................................5-84
10