2008 CADILLAC ESCALADE EXT tow

Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 60 months/
100,000 miles (160 000 km) warranty period. Items
covered are hotel, meals, and rental car.
Alternative Service (Canada only):There may
be times when Roadside Service cannot provide
timely assistance. Your advisor may authorize you
to secure local emergency road service, and you will
be reimbursed up to $100 upon submission of the
original receipt to Cadillac Roadside Service
®.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than
an auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available,
a Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
7-8

Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
of the vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the
repair using aftermarket parts. Discuss this with
your repair professional, and insist on Genuine GM
parts. Remember if your vehicle is leased you may
be obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does
not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
7-14

Light (cont.)
Passenger Airbag Status Indicator..................3-33
Safety Belt Reminders..................................3-31
Security.....................................................3-43
StabiliTrak
®Indicator....................................3-38
Tire Pressure..............................................3-39
Tow/Haul Mode...........................................3-44
Lighting
Entry/Exit...................................................3-20
Lights
Exterior Lamps............................................3-14
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-17
Loading Your Vehicle.......................................4-35
Locking Differential........................................... 4-5
Lockout Protection..........................................2-12
Locks
Delayed Locking..........................................2-11
Door..........................................................2-10
Lockout Protection.......................................2-12
Power Door................................................2-11
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-11
Luggage Carrier..............................................2-68
Lumbar
Power Controls............................................. 1-3
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month................................6-10
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-17
Maintenance Replacement Parts....................6-15
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-40
Manual, Using.................................................... iii
Memory Seat, Mirrors, and Pedals...................... 1-6
Message
DIC Warnings and Messages........................3-50
Midgate
®.......................................................2-13
Mirrors
Automatic Dimming Mirror with Intellibeam™,
OnStar
®, Compass, and Temperature
Display...................................................2-46
8

Passing.........................................................4-11
PASS-Key®III+..............................................2-28
PASS-Key®III+ Operation................................2-29
Perchlorate Materials Requirements, California...... 5-4
Power
Door Locks.................................................2-11
Electrical System.......................................5-107
Lumbar Controls........................................... 1-3
Reclining Seatbacks...................................... 1-8
Retained Accessory (RAP)............................2-32
Running Boards..........................................2-23
Seat............................................................ 1-2
Steering Fluid.............................................5-34
Windows....................................................2-25
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar.......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-11
R
Radio Frequency Identication (RFID),
Privacy......................................................7-18
Radios..........................................................3-66
Radio(s)........................................................3-68Radios
Navigation/Radio System,
see Navigation Manual..............................3-91
Rear Seat Audio........................................3-101
Reception.................................................3-104
Setting the Clock.........................................3-67
Theft-Deterrent..........................................3-102
Rainsense™ II Wipers.....................................3-10
Reading Lamps..............................................3-20
Rear Axle......................................................5-46
Rear Door Security Locks................................2-12
Rear Seat Armrest..........................................2-69
Rear Seat Audio (RSA)..................................3-101
Rear Seat Entertainment System.......................3-91
Rear Seat Operation.......................................1-10
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature Display.....2-48
Reclining Seatbacks, Power............................... 1-8
Recommended Fluids and Lubricants.................6-13
Recovery Hooks.............................................4-34
Recreational Vehicle Towing.............................4-42
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Remote Vehicle Start........................................ 2-8
Removing the Flat Tire and Installing
the Spare Tire.............................................5-84
10

Tires.............................................................5-54
Aluminum or Chrome-Plated Wheels,
Cleaning...............................................5-103
Buying New Tires........................................5-71
Chains.......................................................5-76
Changing a Flat Tire....................................5-78
Cleaning...................................................5-104
Different Size..............................................5-72
High-Speed Operation..................................5-62
If a Tire Goes Flat.......................................5-77
Ination - Tire Pressure................................5-61
Inspection and Rotation................................5-68
Installing the Spare Tire................................5-84
Pressure Monitor Operation...........................5-64
Pressure Monitor System..............................5-63
Removing the Flat Tire.................................5-84
Removing the Spare Tire and Tools...............5-79
Secondary Latch System..............................5-90
Spare Tire..................................................5-97
Storing a Flat or Spare Tire and Tools............5-94
Tire Sidewall Labeling..................................5-55
Tire Terminology and Denitions....................5-58
Uniform Tire Quality Grading.........................5-73
Wheel Alignment and Tire Balance.................5-74
Wheel Replacement.....................................5-75
When It Is Time for New Tires......................5-70
Top-Box Storage.............................................2-86Tow/Haul Mode...............................................2-40
Tow/Haul Mode Light.......................................3-44
Towing
Recreational Vehicle.....................................4-42
Towing a Trailer..........................................4-43
Your Vehicle...............................................4-42
Traction
Locking Differential........................................ 4-5
Road Sensing Suspension.............................. 4-6
StabiliTrak
®System....................................... 4-6
Trailer
Recommendations.......................................4-55
Transmission
Fluid, Automatic...........................................5-20
Transmission Operation, Automatic....................2-36
Trip Odometer................................................3-31
Truck-Camper Loading Information....................4-41
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-54
Uniform Tire Quality Grading............................5-73
Universal Home Remote System.......................2-60
Operation...................................................2-60
Using this Manual............................................... iii
13