Cadillac Technician Roadside Service
(U.S. only) Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Calling for Assistance For prompt and efficient assistance when calling, please
provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle Odometer reading, Vehicle Identi cation Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions Speci cally excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
noti cation.
Scheduling Service Appointments When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
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Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsible
for fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for speci c information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein at
its sole discretion. Collision Damage Repair If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a quali ed
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
will diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts Genuine GM Collision parts are new parts made with the
same materials and construction methods as the parts
with which your vehicle was originally built. Genuine GM
Collision parts are your best choice to ensure that your
vehicle’s designed appearance, durability and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases, the
parts being recycled are from undamaged sections of the
vehicle. A recycled original equipment GM part, may be
an acceptable choice to maintain your vehicle’s originally
designed appearance and safety performance, however,
the history of these parts is not known. Such parts are not
covered by your GM New Vehicle Limited Warranty, and
any related failures are not covered by that warranty.
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Current and Past Model Order Forms Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds. Vehicle Data Recording and
Privacy Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
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GGage
Engine Coolant Temperature ......................... 3-42
Fuel .......................................................... 3-48
Speedometer .............................................. 3-35
Tachometer ................................................. 3-35
Garage Door Opener ....................................... 2-53
Garment Hooks .............................................. 2-61
Gasoline
Octane ........................................................ 5-5
Speci cations ............................................... 5-5
Glove Box ..................................................... 2-60
GM Mobility Reimbursement Program .................. 7-6
HHazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-9
Headlamp
Aiming ....................................................... 5-48
Headlamps
Bulb Replacement ....................................... 5-51
Daytime Running Lamps ............................... 3-20
Exterior Lamps ............................................ 3-16
High Intensity Discharge (HID) Lighting ........... 5-51
High/Low Beam Changer ................................ 3-9
On Reminder .............................................. 3-19 Heated Seats ............................................ 1-4, 1-5
Heated Steering Wheel ..................................... 3-7
Heater ........................................................... 3-26
Highbeam On Light ......................................... 3-47
High-Speed Operation, Tires ............................. 5-63
Highway Hypnosis ........................................... 4-28
Hill and Mountain Roads .................................. 4-29
Hood
Checking Things Under ................................ 5-10
Release ..................................................... 5-11
Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-34
I Ignition Positions ............................................. 2-25
Infants and Young Children, Restraints ............... 1-53
In ation - Tire Pressure ................................... 5-62
Instrument Panel
Overview ..................................................... 3-4
Instrument Panel (I/P)
Brightness .................................................. 3-21
Cluster ....................................................... 3-34
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Tires (cont.)
Inspection and Rotation ................................ 5-69
Installing the Spare Tire ................................ 5-85
Pressure Monitor Operation ........................... 5-65
Pressure Monitor System .............................. 5-64
Removing the Flat Tire ................................. 5-85
Removing the Spare Tire and Tools ............... 5-80
Secondary Latch System .............................. 5-90
Spare Tire .................................................. 5-98
Storing a Flat or Spare Tire and Tools ............ 5-94
Tire Sidewall Labeling .................................. 5-57
Tire Terminology and De nitions .................... 5-59
Uniform Tire Quality Grading ......................... 5-74
Wheel Alignment and Tire Balance ................. 5-75
Wheel Replacement ..................................... 5-76
When It Is Time for New Tires ...................... 5-71
Tow/Haul Mode ............................................... 2-34
Tow/Haul Mode Light ....................................... 3-47
Towing
Recreational Vehicle ..................................... 4-42
Towing a Trailer .......................................... 4-44
Your Vehicle ............................................... 4-41 Traction
Locking Differential ........................................ 4-5
Road Sensing Suspension .............................. 4-6
StabiliTrak ®
System ....................................... 4-6
Trailer
Recommendations ....................................... 4-57
Transmission
Fluid, Automatic ........................................... 5-20
Transmission Operation, Automatic .................... 2-30
Trip Odometer ................................................ 3-35
Turn and Lane-Change Signals .......................... 3-8
Turn Signal/Multifunction Lever ........................... 3-7
U Ultrasonic Rear Parking Assist (URPA) ............... 2-48
Uniform Tire Quality Grading ............................ 5-74
Universal Home Remote System ....................... 2-53
Operation ................................................... 2-54
Using this Manual ............................................... iii
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