Table of Contents
Page
BMW Ultimate Service™ ............................................ 1
The BMW Maintenance Program ...................................... 1
Coverage ......................................................1
Maintenance Upgrade Option .........................................2
Intervals .......................................................2
Condition Based Service (CBS) ....................................... 2
Service Interval Display . . .......................................... 2
Info Display screen contents .........................................2
Control Display screen contents .......................................2
Symbols .......................................................3
Special Note ....................................................3
Quality Certification I ...............................................4
Maintenance summary ............................................. 4
Standard operations ...............................................4
Engine oil ......................................................4
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check ...................................................5
Brake fluid ......................................................5
Spark plugs (not displayed in CBS) .....................................5
Automatic Transmission (not shown in CBS display) .........................5
Emission Control Maintenance Schedule ................................ 6
Evidence of Maintenance Work ....................................... 6
BatteryCare .................................................... 15
Corrosion Protection ............................................. 15
Restoring corrosion protection .......................................15
Underbody maintenance ...........................................15
Body Inspection ................................................. 16
Customer Assistance Information .................................... 22
Customer Assistance – Notification ....................................22
BBB Auto Line .................................................. 23
California Residents ..............................................23
Special Programs ................................................ 25
BMW Roadside Assistance ......................................... 25
Owner’s Eligibility ................................................25
Getting Started .................................................25
Calling For Assistance .............................................26
Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the Condi-
tion Based Service (CBS) display.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Brake fluid
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and coolant, and possibly also the
engine oil, brought up to date by your BMW
SAV center. Also see the section on battery care
on page 15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one
of the two buttons in the turn signal indicator
lever.
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
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3. Select “Info sources” and press the controller.
4. Select “Service” and press the controller.
5. Change to the upper field if necessary. Turn the controller until “Service requirements” is
selected and press the controller.
6. Select “Status” and press the controller.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
Symbols
No service is currently required.
The service deadline has already passed.
The deadline for service or a state inspec-
tion is approaching. Please contact your
SAV center for an appointment.
The current service status is automatically
saved in the vehicle’s ignition key. The Service
Advisor at your SAV center has a device called a
key reader. When your Service Advisor inserts
your key into the key reader, all pertinent vehicle
and servicing data will be available, and a cus-
tomized maintenance checklist is printed out
based on the specific operations called for by
the Condition Based Service.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system. The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are
available from your authorized BMW SAV center.
The performance of certain subsequent mainte-
nance elements, as required by the SAV New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note: Change oil at least once a year.
All 2008 model year X5 vehicles are factory-
filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet,
the following oils are strongly recommended
and approved by BMW:
BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
Mobil 1 5W-30
Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
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For the most current list of synthetic oils, please
contact your SAV center, or call BMW of North
America, LLC at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SH or higher.
The following maintenance elements must be per-
formed at the mileage/time stated (time intervals
begin from the vehicle’s production date):
Brake Fluid Service: Change brake fluid every
two years, or when specified by CBS.
Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every
120,000 miles to maximize vehicle fuel econ-
omy and minimize exhaust pollution.
Spark Plug Service: Replace at
100,000 miles.
The engine coolant has a lifetime rating and
does not need to be changed except for sys-
tem repairs.
For your convenience, you may also wish to
have your BMW SAV center perform any neces-
sary operations to fulfill any state inspection
requirements in your area concurrent with the
maintenance elements specified above during
other repairs. Should you request more fre-
quent maintenance service, the cost of these
services will not be covered by the Mainte-
nance Program.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW SAV
center has made a substantial investment in
unique BMW special service tools to enable
BMW factory trained service technicians to per-
form quality repairs on your BMW in minimal
time. Your service technician looks forward to
serving your every service need and to help
maximize your satisfaction with your BMW, its
longevity, and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW SAV center.
Maintenance summary
The CBS system will determine the requirement
for performance of the maintenance services
described on this and the following page. These
services may be required either individually or in
conjunction with other maintenance services.
Standard operations
Maintenance work:
Brief diagnostic test
Verify Check Control messages.
Check indicator and warning lights.
Reset CBS display.
Inspect tires, check tire pressure and reset
Tire Pressure Monitor.
Engine oil
Maintenance work:
Change the engine oil and oil filter. We rec-
ommend BMW High Performance 5W-30
Synthetic Oil P/N 07 51 0 017 866.
Replace ventilation microfilter.
After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
Parking brake: Check function, burnish shoes.
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Emission Control Maintenance
Schedule
The maintenance schedule as shown is required
for the proper functioning of the emission con-
trol systems for optimum vehicle performance
and fuel economy.
Basic Engine
Engine oil As specified by CBS
Engine oil filter As specified by CBS
Fuel System
Air filter As specified by CBS
Ignition System
Spark plugs Replace at intervals of 100,000 miles
Emission Control
Components
Oxygen sensor Replace at intervals of 120,000 miles
Evidence of Maintenance Work
This BMW Service and Warranty Information
Booklet should be presented to your authorized
BMW SAV center when maintenance is
required. Make sure that confirmation of mainte-
nance work is always entered in this Service and
Warranty Information Statement. You may need
this for any warranty claims that become neces-
sary, and later on as evidence that your car has
been given the correct and regular maintenance
that justifies its resale or trade-in value.
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Battery Care
If your X5 is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the SAV
could result in short term starting problems and
in the long term could damage the battery.
In case your X5 is not operated for several
weeks it is advisable to:
consider using a proper trickle charger, fol-
lowing the charger manufacturer’s instruc-
tions, to maintain the battery’s state of
charge; or
consult your BMW SAV center regarding bat-
tery removal. Once removed, the battery must
be charged and stored in a cool, dry place
where it can be protected from freezing. If the
battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.
Please consult with your BMW SAV center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
twelve-year limited mileage anti-corrosion war-
ranty against rust perforation on your SAV pro-
vided that the SAV is maintained in accordance
with the provisions of the New SAV Limited
Warranty as outlined in the Warranty Section of
this Statement (page 29).
The major degree of corrosion protection is due
to the electrophoretic dip painting process
which cathodically deposits paint particles on all
body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside. All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this Booklet
(page 30).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least once
a year, in spring, with plain water in order to
remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW SAV center will do this anti-corrosion
service for you.
Do not apply additional undercoating or
rust-proofing on or near the exhaust
manifold, exhaust pipes, catalytic converter or
heat shields. During driving, the substance used
for undercoating could overheat and cause a
fire.
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New SAV Limited Warranty —
2008 X5 (Valid only in the U.S.A.
and Puerto Rico)
Warrantor
BMW of North America, LLC (BMW NA) war-
rants 2008 U.S. specification X5 SAVs distrib-
uted by BMW NA or sold through the BMW NA
European Delivery Program against defects in
materials or workmanship to the first retail pur-
chaser, and each subsequent purchaser.
Warranty Period
The warranty period is 48 months or
50,000 miles, whichever occurs first.
Warranty Begins
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this limited warranty, the
SAV must be brought, upon discovery of a
defect in material or workmanship, to the work-
shop of any authorized BMW SAV center in the
United States or Puerto Rico, during normal
business hours. The authorized BMW SAV cen-
ter will, without charge for parts or labor, either
repair or replace the defective part(s) using new
or authorized remanufactured parts. The deci-
sion to repair or replace said part(s) is solely the
prerogative of BMW NA. Parts for which
replacements are made become the property of
BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
SAV is received by the authorized BMW SAV
center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
SAV Limited Warranty for defects in material or
workmanship for a period of 10 years, unlimited
mileage from the date of purchase. In order to
be eligible for this coverage, the SAV must be a
new SAV retailed in the State of Kansas and the
repair performed by an authorized BMW SAV
center in Kansas.
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake discs,
clutch disc, pressure plate, filters, upholstery,
trim and chrome items, paint finish, drive
belts, glass, and similar items, are specifically
limited to defects in material or workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the SAV, improper repair,
lack of or improper maintenance, environmental
influences, flood, accident or fire damage, road
salt corrosion, or use of improper or contami-
nated fuel.
Damage to the engine, transmission or any
related component caused by improper shifting
of the transmission.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant.
Failure to maintain the SAV properly in accor-
dance with the instructions in the X5 Owner’s
Manual or the Service section of this Statement,
that results in the failure of any part of the SAV.
Modification of the SAV or installation of any
performance accessories or components
attached to the SAV which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
29
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier. This war-
ranty continues for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emissions control components (as
listed on page 34), for which the warranty period
is 8 years or 80,000 miles whichever occurs
first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New SAV Limited
Warranty.
No claim under this warranty will be denied on
the basis of use of a properly installed EPA cer-
tified emission part for maintenance and repair.
A SAV manufacturer may deny an emission per-
formance warranty claim on the basis of an
uncertified replacement part used in the mainte-
nance or repair of an SAV only if the SAV manu-
facturer presents evidence that the uncertified
replacement part is either defective in materials
or workmanship or not equivalent from an emis-
sion standpoint to the original equipment part.
Maintenance, replacement, or repair of emis-
sion control devices and systems may be
performed by any automotive repair estab-
lishment or individual using any certified
part.
Immediately after the SAV has failed an EPA
approved emission short test, your claim can be
made at any authorized BMW SAV center. The
authorized BMW SAV center will honor or deny
your claim within the time period specified by
local or state laws (not to exceed 30 days), to
avoid further penalties or sanctions. lf the claim
is denied, the authorized BMW SAV center will
notify you in writing of the reason(s). The autho-
rized BMW SAV center is required by law to
honor the claim if notice of denial is not received
by the owner within the specified time period.
You may obtain further information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Director, Field
Operations and Support Division (6406J), Envi-
ronmental Protection Agency, 401 “M” Street,
SW, Washington, D.C. 20460. The following systems are covered by the Fed-
eral Emission Performance Warranty for a period
of two years or 24,000 miles, whichever occurs
first. The specific systems may vary according to
model, therefore, all of the systems listed may
not be used on your SAV. For assistance in
determining which systems and specific compo-
nents within these systems apply to your SAV,
please contact your authorized BMW SAV
center.
AIR INDUCTION SYSTEM
FUEL METERING SYSTEM
IGNITION SYSTEM
POSITIVE CRANKCASE VENTILATION SYS-
TEM (PCV)
FUEL EVAPORATIVE CONTROL SYSTEM
EXHAUST SYSTEM
ENGINE EMISSION CONTROL SYSTEM
SENSORS/DEVICES
ON BOARD DIAGNOSTIC SYSTEM (OBD)
RELATED PARTS ASSOCIATED WITH THE
ABOVE SYSTEMS
The following components and/or system are/is
covered under the Federal Emission Warranty
for a period of 8 years or 80,000 miles, which-
ever occurs first.
CATALYTIC CONVERTER
ENGINE CONTROL MODULE (INCLUDING ON-
BOARD DIAGNOSTIC SYSTEM)
For assistance in determining coverage of the
specific components of the on-board diagnostic
system, please contact your authorized BMW
SAV center.
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