
Using the phone
184
Using the phone
You have the option of controlling the phone 
using various parts of the vehicle equipment:
>the button on the steering wheel, refer to 
page11
>the retracting telephone keypad, refer to 
page179
>iDrive, refer to Initiating communication
>the voice command system
*, refer to 
page23
The phone number appears on the upper status 
line, refer to page20.
With the ignition switched off, you can continue 
an ongoing call for a maximum of 16 minutes via 
the hands-free system.
Requirements
>The logon data of the mobile phone are 
stored in the vehicle and the mobile phone 
is ready to operate.
>The ignition is switched on.
>The mobile phone is detected by the vehi-
cle.
Initiating communication
iDrive, for principle details, refer to page16.
1.Press the   button to open the start 
menu.
2.Move the controller toward "Communica-
tion".
Receiving calls
If you have the phone number of the caller 
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry 
is displayed.
Accepting a call
>Press the  button on the steering wheel.
>Press the  button on the retracting tele-
phone keypad.
>Select the   symbol on the Control Dis-
play and press the controller.
The phone number or name are shown in the 
status line.
Rejecting a call
>Press the  button on the retracting tele-
phone keypad.
>Select the   symbol on the Control Dis-
play and press the controller.
Ending a call
>Press the  button on the steering wheel.
>Press the  button on the retracting tele-
phone keypad.
>Select the   symbol on the Control Dis-
play and press the controller.
Making calls
Dialing a phone number and 
establishing a connection
Retracting telephone keypad
1.Enter the phone number.
2.Press the  button. 

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Voice command system*
T h e  s ys t e m  r ec o g n i z es  d i g it s  f r o m  z e ro  t o  n i n e .  
You can say each digit individually or group 
them into a sequence to speed up the entry 
process:
After the last spoken sequence of digits has 
been repeated by the system, you can delete 
this sequence of digits:
With {Delete number} all digits previously 
entered are deleted:
Redialing
>Press the  button on the steering wheel.
>Press the  button on the retracting tele-
phone keypad.
Using the voice command system:
Dialing a number from phone book or 
from numbers stored in a list
Phone numbers you have called, missed calls, 
and the entries of the phone book of the SIM 
card or of the mobile phone are stored in lists 
when the mobile phone is connected to the 
vehicle via Bluetooth. If the caller is listed in the 
phone book, the name of the entry is displayed 
instead of the phone number.
The following lists are available:
>"TOP 8": 
The eight phone numbers in the phone 
book that are called most frequently are 
automatically stored in the Top 8 list. The 
number called most often appears at the 
top of the list.>"Last": 
The last eight phone numbers you have 
dialed are automatically stored. The last 
number dialed is at the top of the list.
>"A-Z": 
The entries in the phone book of the SIM 
card or of the mobile phone, including name 
and phone number, are displayed in alpha-
betical order.
>"Missed": 
The phone numbers of the last eight calls 
not accepted are stored, provided that the 
phone numbers of the callers were trans-
mitted. A missed call is indicated by an 
envelope symbol in the top status line.
Dialing phone numbers from phone 
book
The list "A-Z" is available for you phone book 
entries. The Control Display shows the entries 
in the phone book of the SIM card or mobile 
phone in alphabetical order.
1.Select "A-Z" and press the controller. 
An alphabetical listing of all the entries in 
the phone book appears on the right side of 
the Control Display.
2.Select the desired entry and press the con-
troller.
3.Select the   symbol and press the control-
ler.
The system dials the number. The phone num-
ber is displayed in the top status line.
The connection can also be established 
via the button on the steering wheel or the 
telephone keypad.< 1.{Dial number}.
2.Say the phone number.
3.{Dial}.
1.{Correction}.
2.Correct the phone number.
1.{Delete Number}.
2.Phone number is deleted.
{Redial}. 

Using the phone
186
Dialing numbers stored in a list
To select an entry and establish a connection:
1.Select the list and press the controller.
>"TOP 8"
>"Last"
>"Missed"
2.Select the desired entry and press the con-
troller.
3.Select the   symbol and press the control-
ler.
The system dials the number.
The phone number is displayed in the top sta-
tus line as this happens.
The connection can also be established 
via the button on the steering wheel or the 
telephone keypad.<
Deleting entries in lists
You can delete the lists of the most frequently 
called phone numbers, missed calls and the last 
subscribers called.
1.Select the desired list and press the con-
troller.
The stored entries are shown on the right 
side of the Control Displays.
2.Select the   symbol and press the con-
troller to delete all existing entries.
3.Select "YES" and press the controller.
All entries are deleted.
Voice-command phone book*
You can use the voice command system to cre-
ate a separate voice command phone book with 
up to 50 entries. You must first input all entries 
by voice command. It is not possible to access 
iDrive phone book entries by voice command. 
but you do have the option of importing your 
phone book entries into the voice command 
phone book.
Making a new entry in voice-command 
phone book
Say the phone number in blocks of three to six 
digits. An entry always consists of a name and 
phone number.
Transferring phone book entries and 
updating voice command phone book*
You can import your phone book entries into 
the voice command phone book and update it:
Each phone number is sent to the voice com-
mand phone book individually. The phone num-
ber and the name appear on the Control Dis-
play. {{Should the entry be saved in the 
telephone book?}} or {{Save entry?}}:
You must assign a specific name to each num-
ber that you wish to import into the voice-com-
mand phone book. These numbers will no 
longer be requested during updates.
1.{Save name}.
2.Speak name and repeat entry upon 
request.
3.Say the phone number.
4.{Save}.
1.{Telephone}.
2.{Telephone book}.
3.{Update telephone book}.
>{No}. 
The next name is displayed.
>{Yes}:
Say the desired name aloud and repeat 
it. 

 187
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Having entries read
You can have all the entries of your voice-com-
mand phone book read aloud in the order of 
their input and select a certain entry to establish 
a connection:
Dialing from voice-command phone 
book
You can recall a saved entry by the name and 
dial the phone number:
Deleting entry of voice-command 
phone book
You can delete individual entries from the 
voice-command phone book:
Deleting all entries of voice-command 
phone book
You can delete all entries in the phone book:
Switching between mobile 
phone and hands-free system
You can switch back and forth from the mobile 
phone to the hands-free system during a call.
From mobile phone to hands-free 
system
You can continue calls begun outside the Blue-
tooth range of the vehicle via the hands-free 
system when the motor is running or the igni-
tion is switched on.
To do so, place your mobile phone that has 
already been paired with the vehicle into the 
snap-in adapter, refer to page181.
Depending on your mobile phone, the switch to 
hands-free mode occurs automatically.
With mobile phones that do not switch over 
automatically to hands-free operation:
>Press the  button in the upper area of 
the snap-in adapter.
>Depending on the mobile phone model 
used, the conversation can also be contin-
ued via the hands-free system if necessary. 
Follow the instructions given on the mobile 
phone display, refer to the operating 
instructions of your mobile phone.
From hands-free system to mobile 
phone
When you telephone via the hands-free system, 
you can also continue the call via the mobile 
phone if necessary.
iDrive, for principle details, refer to page16.
1.Press the   button to open the start 
menu.
2.Move the controller toward "Communica-
tion". {Read out}.
>To scroll forward: 
{Next}
>To scroll back: 
{Previous}
>To repeat entry:
{Repeat}
>To call:
{Dial}
1.{Dial name}.
2.Say the name.
3.{Dial}.
1.{Telephone}.
2.{Delete entry}.
3.Say the name.
4.Confirm the prompt with {Yes}.
1.{Telephone}.
2.{Delete telephone book}.
3.Confirm the prompt twice with {Yes}. 

Using the phone
188 3.Select the   symbol and press the control-
ler.
4.Remove the mobile phone from the snap-in 
adapter, refer to page182.
You can continue the call via the mobile phone. 

 189
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BMW Assist
BMW Assist offers you various services; for 
example, the position data of your vehicle can 
be transmitted to the BMW Assist Response 
Center if an emergency call
* has been initiated.
Many BMW Assist services depend on the indi-
vidual contract.
After your contract has expired, the BMW 
Assist system will be deactivated by the BMW 
Assist Response Center without your visiting a 
BMW center. After the BMW Assist system has 
been deactivated, no BMW Assist service will 
be available. The BMW Assist system can be 
reactivated by a BMW center after a new con-
tract has been signed.
Requirements
You can use BMW Assist when the following 
requirements are met:
>The installed BMW Assist system is logged 
on to a mobile phone network. This network 
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must 
be able to determine the current position.
>A GPS signal must be available in order for 
BMW Assist to be activated and updated.
>You have signed a BMW Assist subscriber 
contract at the BMW center or the BMW 
Assist Response Center. Activation must 
be completed.
>BMW Assist is activated, refer to page193.
Services offered
The following services are available via 
BMW Assist:
>Emergency call, refer to page219: 
When you press the SOS button, a connec-
tion is established to the BMW Assist 
Response Center. The BMW Assist 
Response Center contacts you and takes 
further steps to help you.
>Automatic emergency call:
Once the BMW Assist Response Center 
has received your emergency call, the BMW 
Assist Response Center contacts you and 
takes further steps to help you. Even if you 
are unable to reply, under certain condi-
tions, the BMW Assist Response Center 
can still take additional steps to assist you.
>Roadside Assistance: 
You can call the Roadside Assistance
* of 
the BMW Group should you require help in 
the event of a breakdown. If possible, the 
vehicle data and position data are transmit-
ted during this time.
>BMW Hotline: 
For information relating to your vehicle, you 
can be connected to the BMW Hotline.
>TeleService: 
Information about the service status of your 
vehicle or required inspections is transmit-
ted to your BMW center either automati-
cally before a service due date or when you 
request a BMW service appointment.
>Vehicle unlocking: 
Contact the BMW Assist Response Center 
if you have lost your remote control, for 
example, and would like to have the vehicle 
unlocked.
>Vehicle search: 
After you have reported the theft of your 
vehicle to the police, the BMW Assist 
Response Center can determine its loca-
tion.
* 

BMW Assist
192
Info service*
When you call BMW Assist's info service, you 
can obtain information, for example about cur-
rent events, gas stations or hotels, as well as 
receive the relevant telephone numbers and 
addresses. Many hotels can be reserved 
directly from the BMW info service.
The info service must be enabled separately by 
the BMW Assist Response Center.
Calling up information
iDrive, for principle details, refer to page16.
1.Press the   button to open the start 
menu.
2.Move the controller toward "BMW Assist".
3.Select "Concierge" and press the control-
ler.
4.Select "New information" and press the 
controller.
The BMW Assist Response Center connects 
you to the Info Service.
Displaying transmitted data
Select a received message, if appropriate, and 
press the controller.
Selecting phone number or adopting 
address into route guidance
>Use "CALL" to make a telephone call. A 
prerequisite for this is that your Bluetooth 
mobile phone is paired with the vehicle.
>With "AS DEST.", you can adopt the 
address into the navigation system's route 
guidance.
Customizing BMW Assist
Displaying services
iDrive, for principle details, refer to page16.
1.Press the   button to open the start 
menu.
2.Move the controller toward "BMW Assist".
3.Select "Status" and press the controller.
4.Select "Services" and press the controller.
The current services of BMW Assist are dis-
played. 

Mobility
 219Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Giving and receiving assistance
Emergency call*
Conditions for an emergency call:
>Full preparation package mobile phone. 
This equipment package makes it possible 
to initiate an emergency call even if no 
mobile phone is paired with the vehicle.
>BMW Assist is activated. BMW Assist acti-
vation, refer to page193.
>Radio ready state or ignition must be 
switched on.
>The BMW Assist system is logged on to a 
mobile phone network.
>The emergency call system is operable.
Once your service contract for BMW Assist 
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to 
visit a workshop. Once the BMW Assist system 
has been deactivated, emergency calls are not 
possible. The BMW Assist system can be reac-
tivated by a BMW center after a new contract 
has been signed.
Initiating an emergency call
1.To open the protective cover: 
Briefly press the protective cover.
2.Press the emergency call button for at least 
2seconds.
The LED in the button lights up. As soon as the 
voice connection to the BMW Assist response 
center has been established, the LED flashes.Once the BMW Assist Response Center has 
received your emergency call, the BMW Assist 
Response Center contacts you and takes fur-
ther steps to help you.
If circumstances permit, remain in the vehicle 
until the voice connection has been estab-
lished. You will then be able to provide a 
detailed description of the situation.
If the current location of your vehicle can be 
determined, it will be transmitted to the 
BMW Assist Response Center.
If the LED is flashing but you cannot hear the 
BMW Assist Response Center over the hands-
free system, then the hands-free system may 
be malfunctioning. You may, however, still be 
audible to the BMW Assist Response Center.
Under certain conditions, an emergency call is 
initiated automatically immediately after a 
severe accident. An automatic emergency call 
is not affected by the emergency call button 
being pressed.
For technical reasons, the emergency call 
cannot be guaranteed under unfavorable 
conditions.<
In order to transmit the vehicle location, a 
navigation CD/DVD must be inserted and 
the system must be currently receiving a GPS 
signal.
If the navigation system is inoperative, the cur-
rent position of the vehicle is not transmitted.<
Roadside Assistance*
The BMW Group's Roadside Assistance ser-
vice is there to assist you around the clock in 
the event of a breakdown, including on week-
ends and public holidays.
The phone numbers of the Roadside Assis-
tance Center in your home country can be 
found in the Contact brochure.