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It may not be possible to establish a telephone 
connection using the mobile phone while a con-
nection is being established to BMW Assist 
or while a call to BMW Assist is already in 
progress. If this happens, you must unpair the 
mobile phone and the vehicle if you wish to 
place a call with the mobile phone.
Initial operation
Pairing mobile phone in vehicle
The following prerequisites must be met:
>Suitable mobile phone: the mobile phone is 
supported by the full mobile phone prepara-
tion package. Information on this subject is 
also provided on the Internet at: 
www.bmw.com
>The mobile phone is ready to operate.
>The Bluetooth links of the vehicle, refer to 
page189, and the mobile phone are active.
>Depending on the mobile phone, presets in 
the mobile phone are required: e.g. via the 
following menu items:
>Bluetooth activated
>Connection not with confirmation
>Reconnect
>Depending on the mobile phone model, the 
setting energy saving mode can, for exam-
ple, result in vehicle failing to detect the 
paired mobile phone.
>Specify any desired number as the Blue-
tooth passkey, e.g. 1, for pairing. This Blue-
tooth passkey is no longer required follow-
ing successful pairing.
>The ignition is switched on.
Only pair the mobile phone with the vehi-
cle stopped, otherwise the passengers 
and other road users can be endangered due to 
a lack of attentiveness on the part of the 
driver.<
Switching on ignition
1.Insert the remote control as far as possible 
into the ignition lock.
2.Switch on the ignition by pressing the Start/
Stop button without depressing the brake 
or clutch pedal.
Preparation via iDrive
iDrive, for operating principle refer to page16.
3.Press the   button to open the start 
menu.
4.Press the controller to open the   menu.
5.Select "Settings" and press the controller.
6.Select "Bluetooth" and press the controller. 

Telephoning
188
List of paired mobile phones
The mobile phones for which the vehicle has 
stored the pairing data can be displayed. If sev-
eral paired mobile phones are detected by the 
vehicle simultaneously, you can operate the 
mobile phone highest up in the list via the vehi-
cle.
You can change the order of the mobile phones 
in the list. As long as a mobile phone is selected 
in this list, the mobile phones cannot be oper-
ated via the vehicle.
iDrive, for operating principle refer to page16.
1.Press the   button to open the start 
menu.
2.Press the controller to open the   menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Change into the second field from the top, 
select "Phone" and press the controller.
6.Select the desired mobile phone.
With two drives:
>Move the controller to the rear to change 
into the bottom field.
>Select the desired mobile phone and 
press the controller.
With a single drive:
>Select the desired mobile phone and 
press the controller.7.Select "Move device up" and press the con-
troller.
The selected mobile phone is moved 
upward by one position.
Unpairing mobile phone from vehicle
If you no longer want to operate a mobile phone 
via the vehicle, you can delete the pairing data 
of the mobile phone.
iDrive, for operating principle refer to page16.
1.Switch off the mobile phone.
2.Press the   button to open the start 
menu.
3.Press the controller to open the   menu.
4.Select "Settings" and press the controller.
5.Select "Bluetooth" and press the controller.
"Bluetooth" is selected.
6.Change into the second field from the top, 
select "Phone" and press the controller.
7.Select the desired mobile phone.
With two drives:
>Move the controller to the rear to change 
into the bottom field.
>Select the desired mobile phone and 
press the controller.
With a single drive:
>Select the desired mobile phone and 
press the controller. 

Telephoning
190
Adjusting volume
Turn the knob during a call to select the desired 
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to 
minimum volume.
You can also adjust the volume with the buttons 
on the steering wheel, refer to page11.
The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions via 
iDrive:
>Accepting/rejecting a call
>Dialing phone numbers
>Dialing phone numbers from the phone 
book
>Dialing stored phone numbers, e.g. from the 
list of accepted calls
>Ending a call
When the ignition and radio readiness are 
switched off, e.g. after removing the remote 
control from the ignition lock, you can continue 
an ongoing call via the hands-free system for no 
more than 25 minutes.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively 
loud background noises. The full mobile phone 
preparation package can compensate for these 
noises to a certain degree. To optimize the speech quality during a call, we 
recommend that you:
>Reduce background noises, e.g. by closing 
the windows, reducing the air volume of the 
automatic climate control or pointing the 
opened front vent outlets downward.
>Reduce the volume of the hands-free sys-
tem.
Requirements
>The pairing data of the mobile phone are 
stored in the vehicle and the mobile phone 
is ready to operate.
>The engine is running or the ignition is 
switched on.
>The mobile phone is detected by the vehi-
cle.
Opening Communication
You operate many of the functions described in 
the following via the "Communication" menu.
iDrive, for operating principle refer to page16.
1.Press the   button to open the start 
menu.
2.Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller 
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry 
is displayed. 

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Accepting a call
Press the   button on the steering wheel.
Alternative:
"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has 
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by dialing 
the individual digits and pressing the con-
troller.
Always enter the complete phone number 
consisting of national dialing code, area 
code, and phone number.
The letters correspond to the digits on the 
keypad of the mobile phone.To delete the last digit:
Move the controller toward the right to 
select the   arrow and press the control-
ler.
4.Select "Dial number" and press the control-
ler.
Alternative:
Press the   button on the steering wheel.
For your phone number to be displayed to the 
person you are calling, the display of phone 
numbers must be enabled by your service pro-
vider.
With programmable memory/
direct selection buttons
You can store phone numbers on and call them 
up with the programmable memory/direct 
selection buttons, refer to page21.
Ending a call
Press the   button on the steering wheel.
Alternative:
1.Select the phone number and press the 
controller. 

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5.Change the phone number.
6.Select "Dial number" and press the control-
ler.
Dialing a phone number stored in a list
To select an entry and establish a connection:
1.Select "Phone" and press the controller.
2.Select list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting individual entries
1.Select the desired entry from the list and 
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting entire list
1.Select an entry from the list and press the 
controller.
2.Select "Delete all numbers" and press the 
controller.
3.If applicable, select "Yes" and press the 
controller.
The list is deleted.
BMW Contact*
If you have not enabled BMW Assist, you can 
have several service numbers displayed:
>Roadside Assistance
* of the BMW Group 
when you require breakdown assistance
>BMW center, e.g. when you want to make 
an appointment for service
>BMW Customer Relations
* for information 
on all aspects of your vehicle
If BMW Assist is enabled, refer to page199. 

Telephoning
194 You can dial the displayed service phone num-
bers if your mobile phone is paired in the vehi-
cle:
iDrive, for operating principle refer to page16.
1.Press the   button.
This opens the start menu.
2.Move the controller forwards to select 
"Communication".
3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press 
the controller.
5.Select one of the following menu items and 
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact is established.
Transferring phone number via tone 
dialing method
The tone dialing method is required for access 
to network services or for controlling devices, 
e.g. remote checking of an answering machine.
This function is available when a connection 
has been established.
1.Establish connection.
2.With a single drive:
Press the controller.
Select "Keypad" and press the controller.
With two drives:
Move the controller backwards until the 
bottom field is selected.
3.Select the desired character
 and press the 
controller.
Each character is sent immediately and 
confirmed by a tone depending on the 
mobile phone model. 

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Changing between mobile 
phone and hands-free system
From mobile phone to hands-free 
system*
You can continue calls begun outside the Blue-
tooth range of the vehicle via the hands-free 
system when the engine is running or the igni-
tion is switched on. Depending on your mobile 
phone, the system automatically switches over 
to the hands-free mode.
For mobile phones that do not automatically 
switch over to the hands-free mode:
>Depending on the mobile phone model 
used, the conversation can be continued via 
the hands-free system if necessary. Follow 
the instructions displayed on the mobile 
phone display, refer to the operating 
instructions of your mobile phone.
>Press the   button above the storage 
compartment. Switching over may take 
several seconds.
From hands-free system to mobile 
phone
When you telephone via the hands-free system, 
you can also continue the call via the mobile 
phone if necessary, depending on the mobile 
phone model. Act according to what is shown 
on the mobile phone display, refer to the oper-
ating instructions of your mobile phone.
As an alternative, you can deactivate the Blue-
tooth link.
Depending on your mobile phone model, poor 
reception of the wireless communications net-
work can result in the system switching from 
the hands-free system to the mobile phone.
Operation by voice*
The concept
You can operate your mobile phone without 
having to remove your hands from the steering 
wheel. When making your entries, you will be 
supported by announcements or questions in 
many cases.
The same prerequisites as for operation via 
iDrive apply, refer to page190.
Voice commands
Activating system
1.Briefly press the   button on the steering 
wheel.
An acoustic signal indicates that you can 
say commands.
2.Say the command.
Ending/canceling operation by voice
Press the   button on the steering wheel
or
In dialogs where text is spoken, not a command, 
e.g. a name, canceling is only possible using the 
button on the steering wheel.
Having possible commands read aloud
The system understands default commands 
that must be spoken word for word. 
You can have the possible commands spoken 
by the system at any point:
Using alternative commands
There are often a number of commands to run a 
function, e.g.: 
The system recognizes digits from zero to nine.
You can say each digit individually or group 
them into a sequence to accelerate the input.
{Cancel}.
{Help}.
 {Dial name} or {Name}.  

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BMW Assist
BMW Assist provides you with various services. 
For example, the position data of your vehicle 
can be transmitted to the BMW Assist 
Response Center if an emergency request
* has 
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW 
Assist system will be deactivated by the BMW 
Assist Response Center without you having to 
visit a BMW center. Following the deactivation 
of the BMW Assist systems, no BMW Assist 
service is available. The BMW Assist system be 
reactivated by a BMW center after signing a 
new contract.
Requirements
You can use BMW Assist when the following 
requirements are met:
>The installed BMW Assist system is logged 
on to a mobile phone network. This network 
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must 
be able to determine the current position.
>In order to activate and update BMW Assist, 
a GPS signal must be available.
>You have subscribed to BMW Assist with 
your BMW center or with the BMW Assist 
Response Center. Enabling must have 
been completed.
>BMW Assist is activated, refer to page204.
Offered services
The following services are available via 
BMW Assist:
>Emergency request, refer to page227: 
When you press the SOS button, a connec-
tion is established to the BMW Assist 
Response Center. The BMW Assist 
Response Center contacts you and takes 
further steps to help you.
>Automatic collision notification:
Under certain conditions a connection is 
established to the BMW Assist Response 
Center directly following a serious accident. 
If possible, the BMW Assist Response Cen-
ter contacts you and takes further steps to 
help you.
>Enhanced roadside assistance: 
You can call Roadside Assistance
* of the 
BMW Group should you require help in the 
event of a breakdown. If possible, the vehi-
cle and position data are transmitted in the 
process.
>BMW Customer Relations: 
For information related to your vehicle, call 
BMW Customer Relations.
>TeleService: 
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you 
request a BMW service appointment.
>Remote door unlock: 
Inform the BMW Assist Response Center, 
e.g. if your remote control is not available 
and you want to have the vehicle unlocked.
>Stolen vehicle recovery: 
After your vehicle has been reported to the 
police as stolen, the BMW Assist Response 
Center can locate its position. To do this, 
the vehicle electronics must be ready for 
operation.
*