2008 BMW 3 SERIES Service and warranty information

9. The following remedies maynotbe sought
in BBB AUTO LINE: punitive or multiple
damages, attorneys fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
10.
You may reject the decision issued by a BBB
AUTO LINE arbitrator. If you reject the deci-
sion, you will be free to pursue further legal
action. The arbitrators decision and any find-
ings will be admissible in a court action.
11. If you accept the arbitrators decision, BMW NA will be bound by the decision, and
will comply with the decision within a rea-
sonable time not to exceed 30 days after we
receive notice of your acceptance of the
decision.
12. Please call BBBAUTO LINE at
1 800 955-5100 for further details about
the program. IDAHO Residents IMPOR-
TANT: IF THIS VEHICLE IS DEFECTIVE,
YOU MAY BE ENTITLED UNDER THE
STATE’S LEMON LAW TO REPLACE-
MENT OF IT OR A REFUND OF ITS PUR-
CHASE PRICE OR YOUR LEASE
PAYMENTS. HOWEVER, TO BE ENTITLED
TO REFUND OR REPLACEMENT, YOU
MUST FIRST NOTIFY THE MANUFAC-
TURER, ITS AGENT, OR ITS AUTHORIZED
DEALER OF THE PROBLEM IN WRITING
AND GIVE THEM AN OPPORTUNITY TO
REPAIR THE VEHICLE. YOU ALSO HAVE A
RIGHT TO SUBMIT YOUR CASE TO THE
CONSUMER ARBITRATION PROGRAM
WHICH THE MANUFACTURER MUST
OFFER IN THIS STATE.
Special Programs
SOMETIMES BMW OF NORTH AMERICA,
LLC (BMW NA) OFFERS A SPECIAL
ADJUSTMENT PROGRAM TO PAY ALL OR
PART OF THE COST OF CERTAIN REPAIRS
BEYOND THE TERMS OF THE WARRANTY.
CHECK WITH YOUR BMW CENTER TO
DETERMINE WHETHER ANY ADJUSTMENT
PROGRAM IS APPLICABLE TO YOUR
MOTOR VEHICLE.
BMW Roadside Assistance
The BMW Roadside Assistance Program
reflects BMWs commitment to your com-
plete satisfaction with the BMW ownership
experience.
It is available for U.S. version BMWs in all
50 states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.
It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on page 30).
Services provided by AAA and its affiliated
clubs, Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not
a warranty and does not affect your rights under
the New Vehicle Limited Warranty.
Owners Eligibility
You are covered if your vehicle is:
 A new BMW automobile, distributed by
BMW NA, and purchased at an authorized
BMW center, OR;
 A new BMW automobile, purchased under
the BMW NA European Delivery Plan, OR;
 A new, U.S. version, BMW automobile pur-
chased under the Diplomatic or Military Sales
programs, operated in any of the 50 states,
Canada and Puerto Rico.
Coverage is provided for the vehicle itself,
regardless of the driver.
Protection:
New BMWs — Protection is provided for
4 years/unlimited miles. NOTE: This does not
affect warranty coverage which remains at
4 years/50,000 miles.
Certified Pre-Owned BMWs — 6 years/unlimited
miles from the in-service date.
27

Getting Started
A temporary Roadside Assistance card can be
found inside your vehicle portfolio. It contains
the 24-hour toll-free number for Roadside
Assistance.
For your convenience a decal which shows the
same information as the Roadside Assistance
card, has been affixed to the tool kit cover on
the trunk lid.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. The original
in-service date and vehicle identification number
(VIN) are embossed on the card.
This card should be carried by the driver of your
BMW.
Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable services, it
is essential that you should provide detailed and
accurate information to the service
representative.
Be prepared to give:
 Your name and address
 Your complete Vehicle Identification Number
(found on your vehicle registration, your per-
manent Roadside Assistance card or on the
bottom drivers side of your windshield)
 Model description of your vehicle
 Original in-service date (located on your
Roadside Assistance card)
 License plate number of your vehicle
 Vehicle location (including nearby crossroads/
intersections, highway mile markers, street
numbers, landmarks, etc.)
 Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative 
A description of your vehicles problem. Spe-
cific and accurate information will enable the
Roadside Assistance service representative to
provide the proper help
Emergency Valet service. Should there be a
need beyond BMW Roadside Assistance, Emer-
gency Valet service will provide a personal
assistant who will help in every way to get you
to your final destination. Emergency Valet ser-
vice will help you locate a rental car or taxi
agency, hotel or even help procure airline reser-
vations. In the event of an emergency, this ser-
vice will assist you in getting information out to
the proper party whether it is business or per-
sonal. If we are unable to contact one of yor
party, the message relay service will document
the information, and will make reasonable
efforts to deliver the message to the message
recipient.
Personal Trip Routing. Leave the planning to
us. Simply give one of our Roadside Assistance
service representatives a call, and we will pro-
vide you with detailed, easy to read, computer-
ized trip itinerary and companion map package.
Please allow up to two weeks to process your
request.
Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New Vehicle Limited Warranty does not cover
any of the above on-site services.
28

Lock-Out
Your BMW is equipped with an advanced entry
system, which cannot be bypassed by traditional
locksmith methods without significant damage
to your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the event that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will
be compensated up to $100 per incident. You,
or the person driving your vehicle, are responsi-
ble for any expenses related to replacement
keys.
Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New Vehicle Limited
Warranty, your vehicle will be transported (at no
cost) to the nearest authorized BMW center.
Your vehicle is also covered in the event of an
accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the nearest
authorized BMW center on the next business
day.
If you request that the vehicle be taken to a
location other than the nearest authorized BMW
center, any additional expense will be your
responsibility. However, you may request (at no cost) to be
taken to a different BMW center as long as it is
within 50 additional miles of the “nearest” BMW
center.
Towing requests for vehicles disabled because
of casualty, fire, act of God, or violation of law
(federal, state or local) are provided at the
expense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements,
you
must contact BMW Roadside Assistance for
prior authorization and instructions on claim
procedures. All claims must be submitted
within sixty (60) days of the disablement or
occurrence, accompanied by the original
receipts. Claims received after that time period
may be dishonored and are subject to the full
discretion of BMW Roadside Assistance. If
BMW Roadside Assistance is not contacted for
“prior” authorization, the maximum coverage for
towing is $100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
29

Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
 Breakdowns that are warranty related, and;
 Must occur in excess of 100 miles from the
drivers residence, and;
 Repairs cannot be completed during normal
business hours on the same day of
breakdown.
Reimbursements will be made for meals, lodg-
ing, car rentals, and alternate transportation to
bring the driver and the BMW automobile
together after the vehicle has been repaired by
an authorized BMW center. Original receipts
must accompany all reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are sub-
ject to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
 Fines, taxes, or impound towing fees caused
by a violation of local or state law.
 Expenses related to extreme adverse weather
conditions, including, but not limited to,
floods, hurricanes and tornadoes (removal
from water, snow, ice, etc.).
 Expenses for the removal of snow tires, and
mounting or removal of snow chains.
30

Overview of BMW Limited Warranties
*The California Emissions Control System Limited Warranty applies to all 2008 U.S. specification BMW
vehicles sold, leased, and/or registered in California, Connecticut, Maine, Massachusetts, Rhode Island or
Vermont. The California Emissions Control System Limited Warranty also applies to 2008 SULEV (PZEV)
models sold, leased, and/or registered in Oregon and Washington. SULEV (PZEV) models registered in
California, Connecticut, Maine, Massachusetts, New Jersey, New York, Rhode Island and Vermont have
different emissions warranty coverage; please refer to the SULEV (PZEV) section beginning on page 42. 31

New Vehicle Limited Warranty —
2008 Models (Valid Only in the
U.S.A. and Puerto Rico)
Warrantor
BMW of North America, LLC (BMW NA) war-
rants 2008 U.S. specification vehicles distrib-
uted by BMW NA or sold through the BMW NA
European Delivery Program against defects in
materials or workmanship to the first retail pur-
chaser, and each subsequent purchaser.
Warranty Period
The warranty period is 48 months or
50,000 miles, whichever occurs first.
Warranty Begins
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the vehi-
cle must be brought, upon discovery of a defect
in material or workmanship, to the workshop of
any authorized BMW center in the United States
or Puerto Rico, during normal business hours.
The BMW center will, without charge for parts
or labor, either repair or replace the defective
part(s) using new or authorized remanufactured
parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA.
Parts for which replacements are made become
the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in material
or workmanship for a period of 10 years, unlim-
ited mileage from the date of purchase. In order
to be eligible for this coverage, the vehicle must
be a new car retailed in the State of Kansas and
the repair performed by an authorized BMW
center in Kansas.
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
upholstery, trim and chrome items, paint fin-
ish, drive belts, glass, and similar items, are
specifically limited to defects in material or
workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance, environ-
mental influences, flood, accident or fire dam-
age, road salt corrosion, or use of improper or
contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper shifting
of the transmission.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant.
Failure to maintain the vehicle properly in accor-
dance with the instructions in the Owners Man-
ual or the Service section of this Statement, that
results in the failure of any part of the vehicle.
32

Modification of the vehicle or installation of any
performance accessories or components
attached to the vehicle which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turers warranty statements. Instructions for
proper tire care and maintenance are contained
in the Owners Manual. Should you experience
difficulty in obtaining warranty service from a tire
manufacturer, your authorized BMW center will
assist you in resolving the difficulty.
Non-genuine BMW Parts — While you may
elect to use non-genuine BMW parts for mainte-
nance or repair services, BMW NA is not obli-
gated to pay for repairs that include non-
genuine BMW parts or for any damage resulting
from the use of non-genuine parts.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
33

Limited Warranty — Rust
Perforation 2008 Models
BMW of North America, LLC (BMW NA) war-
rants this original vehicle against defects in
materials or workmanship which will result in
rust perforation of the vehicle body for a period
of 12 years unlimted mileage. Coverage begins
on the date of first retail sale or the date the
vehicle is first placed into service as a sales
demonstrator, service loaner (SLP) or company
vehicle, whichever is earlier.
To obtain service under this warranty, the vehi-
cle must be brought, upon discovery of any rust
perforation, to the workshop of any authorized
BMW center. This BMW center will, without
charge for parts or labor, either repair or replace
the defective part(s). The decision to repair or
replace said part(s) is solely the prerogative of
BMW NA. Parts for which replacements are
made become the property of BMW NA.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the vehi-
cle must be inspected at least every two years.
Any areas requiring preventative maintenance
must be repaired.
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if necessary, due to dirt accumulation.
b. Repairing any damages to undercoating or paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America, LLC (BMW NA) makes
no other express warranty on this product
except the new car warranty or the warranty as
to the emission control system. THE DURATION
OF ANY IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTY OF MERCHANT-
ABILITY, IS LIMITED TO THE DURATION OF
THE EXPRESS WARRANTIES HEREIN. BMW OF NORTH AMERICA, LLC (BMW NA)
HEREBY EXCLUDES INCIDENTAL AND CON-
SEQUENTIAL DAMAGES, INCLUDING LOSS
OF TIME, INCONVENIENCE, OR LOSS OF USE
OF THE VEHICLE, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUD-
ING THE IMPLIED WARRANTY OF MER-
CHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state. Any legal claim or action arising
from any express or implied warranty contained
herein must be brought within 12 months of the
date it arises.
This warranty does not apply to the
following:
a. Damage caused by negligence, improper
accident damage repairs, or improper use.
b. Damage attributable to failure to perform required inspections/maintenance at the
specified intervals or in accordance with the
BMW rust inspection/maintenance program
instructions. Proof must be provided by a
paid invoice or filling in the appropriate boxes
in the Service Section of this Statement.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.
34