106Navigation System
Database Limitations
You will find that some points of
interest (POI) may be missing when you
search the database. This can be caused
if at the time the database was gathered,
the name was misspelled, the place was
improperly categorized, or the POI
change is not yet in the database. This
means you may not find places listed
that you know exist. This is also true for
police agencies and hospitals. In
outlying areas, facilities listed may not
be the closest. Always check with local
information sources if you need law
enforcement or hospital services.
Every effort has been made to verify
that the system’s database was accurate
at the time it was created. However,
businesses do fail or move to new
locations, and new businesses start in
the old locations. For this reason, you
may occasionally find “inaccurate”
information when you select and drive
to a point of interest (for example, a
restaurant is now a jewelry store). The
number of these inaccuracies increases
the longer you go without an update. The digitized map database reflects
conditions as they existed at various
points in time before production.
Accordingly, your
DVD may contain
inaccurate or inco mplete data or
information due to the passage of time,
road construction, ch anging conditions,
or other causes.
Due to ongoing software and database
improvements, navigation disc versions
may change in the middle of a
production year. The version shipped
with your vehicle was the most recent
available at the time of production, and
is considered standard equipment for
that vehicle. There is no free program to
retrofit early production vehicles with
the latest disc. In addition, this database does not
include, analyze, proc
ess, consider, or
reflect any of the following categories
of information:
Neighborhood quality or safety
Population density
Availability or proximity of law enforcement
Emergency, rescue, medical, or other assistance
Construction work, zones, or hazards
Road and lane closures
Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
Road slope or grade
Bridge height, width, weight, or other limits
Road, traffic or traffic facilities safety, or conditions
Weather conditions
Special events
Pavement characteristics or conditions
2008 TL
108Navigation System
Client Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
If the error pertains to freeways and main “verified” roads shown in black
on the map, then report it either
online at:
http://update.navteq.com/ , or to
Acura Client Services.
If the error involves a light brown “unverified” road, then do not report
it. These areas have not been verified,
and are provided for reference only
(see Map Overview on page6).
For errors in points of interest (POI), like a business that has changed their
name, do not report them. Keep in
mind that depending on when the data
was collected, and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year. If the error does not involve the
database, such as if the vehicle
position icon does not follow the
road, screen error messages, or other
GPS related errors, see Frequently
Asked Questions on page125, System
Limitations on page104, or
Troubleshooting on page133.
Acura Automobile Client
Services
Telephone: (800) 382-2238
Fax: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Services
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
2008 TL
Navigation System109
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally you may run into a
specific issue that you cannot find in the
book. You may save yourself a trip to
the dealer by first consulting the
following resources:
The Troubleshooting section (see page133)
The Frequently Asked Questions (FAQs) section (see page125)
The navi FAQs found on the on-line DVD order site (see “Obtaining a
DVD”)
For detailed questions regarding HFL, Audio, or other systems that
interact with the navigation system,
see the vehicle Owner’s manual, or
the Quick Start Guide
For traffic related issues, see the “Real Time Traffic Display” section
(on page21) and FAQs (on page125) Call Acura Client Relations (see
“Acura Automobile Client Services”)
For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page108)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service consultant. That way, the service
consultant can document the issue for
the factory to allo w more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like it only
occurs when you enter some specific
address, or when driving on a certain
road, or just when it’s cold. This
information is very us eful to the service
consultant. Be patient, the tech may be
unfamiliar with your specific issue.
Obtaining a Navigation
Update DVD
Acura is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Acura
Navigation Disc Fulfillment Center at
(888) 549-3798. You can also order on-
line by going to www.acura.com and
selecting in order: Acura Store,
Navigation DVD Updates, Shop
Navigation DVDs, and Order
Navigation DVD.
NOTE:
DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
Client Assistance
2008 TL
Navigation System111
Coverage Areas
Map Coverage
The system provides map coverage for
the following 48 US states, Hawaii, and
southern Canada. The US map coverage
consists of accurately mapped (verified)
metropolitan areas (in the following
list), and a less accurate (unverified)
rural database. Canada coverage
consists of major metropolitan areas,
and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional North Canada coverage,
you may purchase the gray Canadian
DVD (see Obtaining a Navigation
Update DVD on page109). See Map
Overview on page6 for a discussion of
map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited in these areas, depending
on your routing choices. See Unverified
Area Routing on page88.
U.S. Detailed Coverage Areas
Alabama
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Sedona
Tucson
Arkansas Fayetteville
Hot Springs
Little Rock
California Bakersfield
Fresno
Los Angeles/San Diego Metro
Merced
Modesto
Sacramento Metro
Sacramento-Reno-Lake Tahoe-Yuba
San Francisco Bay (approximately
Monterey to Sonoma) – including
Monterey County and Hollister
San Luis Obispo
Stockton
Southern California Area Colorado
Denver/Boulder/Colorado Springs/
Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
The State of Connecticut: All roads
are verified in non-metro areas.
Delaware Entire state – including Dover,
Wilmington Metro area, New Castle
County
2008 TL
122Navigation System
Cities with available real-time in-
car traffic information
The following cities currently have
available real-time traffic information.Atlanta, GA
Austin, TX
Baltimore, MD
Boston, MA
Buffalo - Niagara Falls, NY
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbus, OH
Dallas - Ft. Worth, TX
Denver, CO
Detroit, MI
Fresno, CA
Hartford - New Britain - Middle
town, CT
Houston, TX
Indianapolis, IN
Jacksonville, FL
Kansas City, KS
Las Vegas, NV
Los Angeles, CA
Memphis, TN
Miami - Ft. Lauderdale, FL
Milwaukee, WI
Minneapolis - St. Paul, MN
Nashville, TN New York, NY
Norfolk - Virginia Beach - Newport
News, VA
Orlando, FL
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Portland, OR
Providence, RI
Sacramento, CA
Salt Lake City, UT
Sarasota - Bradenton, FL
San Antonio, TX
San Diego, CA
San Francisco - Oakland, CA
San Jose, CA
Seattle, WA
St. Louis, MO
Tampa, FL
Washington, DC
West Palm Beach - Boca Raton, FL
Wilmington, DE
Coverage may expand to other cities as
traffic informatio n in those cities
becomes available. For the latest traffic
coverage details for each metropolitan
area, check www.acura.com/
realtimetraffic . This site provides traffic
coverage for each city, a demonstration
video and FAQs.
If you desire additional map coverage
information, contact Acura Client Services
or go to
www.acura.com and select in
order. “Acura Store,” “Navigation DVD
Updates,” “Shop Navigation DVDs,” and
“View Current Coverage Map.” Enter
your vehicle model and model year, then
select the state in wh ich you want to check
map coverage.
Operation in Hawaii
This section describes the differences in
Navigation System operation for
vehicles delivered in Hawaii.
XM Radio
Navi Vehicles delivered to Hawaii are
equipped with XM hardware, but XM
broadcasting is not available; therefore
sections of the manual that mention XM
audio, traffic displays, and AcuraLink
features, do not apply. Vehicles
originally delivered to the US mainland,
and shipped to Hawaii also have XM, but
will not function because the XM
satellites (aimed toward the US
mainland) are too far away to obtain
reception.
Coverage Areas
2008 TL
128Navigation System
Guidance, Routing
Problem Solution
The navi does not route me the same way I would go, or the
way some other mapping progr am displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page48.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. ways to obtain the latest detailed coverage information.
The vehicle position icon is not following the road and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. The GPS antenna (located under the
center of the rear shelf) may be
blocked by personal items. For best re ception, remove items from the rear
shelf, such as radar detectors, cell phones, or loose articles.
Metallic tinting or other after-marke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page104.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/purple dashed
line before I got to my destination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page88.
The map rotates while I make a turns, Ho w can I stop this? Select the “North-up” ma p orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page57.
Sometimes I cannot select between the North-up, and
Heading-up map orientations, why is this? The “Heading-up” map orientation can
only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page56.
While driving to my destinati on, the “time to go” display
sometimes increases even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind especially when I arrive at an intersection. Is there
anything wrong? No, when at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences is vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page104.
Frequently Asked Questions
The mapping database is constantly undergoing revision. See page109 for
2008 TL
130Navigation System
Ordering a Navi DVD, Coverage, Map Errors, Limitations
Problem Solution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page109.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page110.
I got a Navi DVD from a “friend,” but it does not work. Why? Your vehicle was designed to use a white DVD. DVDs with different
colored labels, or from different manuf acturers, will not operate correctly.
Always obtain DVDs from the DVD order desk. See page109.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is cons
tantly revising map coverage. See
page120 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navigation system contains maps only for the lower 48 states, Hawaii ,
and portions of southern Canada. The system will not work in Mexico,
Alaska, or overseas. Canada coverage is limited. See Map Coverage on
page111.
I moved my vehicle from the mainland to Hawaii. Why does
my navigation system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation sy stem? No. The navigation system is desi gned only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers, or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them follow ing the instructions on page108.
Frequently Asked Questions
2008 TL
134Navigation System
Glossary
Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Avoid Area - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off road tracking dots
that can be followe d on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in Setup screen
(second).
Database - This consists of the map
data, and the POI (Points Of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 states, Hawaii, and southern
Canada are mapped to this level. See
page111 for a list of these areas. Digitized Road -
A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the client when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page109.
FAQ - Frequently Asked Questions. See
page125 for a list of the client FAQs,
and troubleshootin g information. GPS -
Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located in the center of
the rear shelf. Electronic items
operating in this general location can
interfere with the GPS signal.
HFL - Bluetooth® HandsFreeLink®.
Your vehicle is equipped with this
feature, which uses Bluetooth
technology as a wireless link between
the vehicle and your Bluetooth
compatible cell phone.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the vehicle out in an
open area.
2008 TL