Navigation System129
Coverage Areas
New York, NY
Norfolk - Virginia Beach - Newport
News, VA
Orlando, FL
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Portland, OR
Providence, RI Sacramento, CA
Salt Lake City, UT
Sarasota - Bradenton, FL
San Antonio, TX
San Diego, CA
San Francisco - Oakland, CA
San Jose, CA
Seattle, WA
St. Louis, MO
Tampa, FL Washington, DC
West Palm Beach - Boca Ranton, FL
Wilmington, DE
Coverage may expand to other cities as
traffic information in those cities
becomes available. Fo r the latest traffic
coverage details for each metropolitan
area, check www.acura.com/
realtimetraffic . This site provides traffic
coverage for each city, a demonstration
video and FAQs.
If you desire additional map coverage
information, contact Acura Client Services
or go to
www.acura.com and select in
order. “Acura Stor e,” “Navigation DVD
Updates,” “Shop Navi gation DVDs,” and
“View Current Coverage Map.” Enter
your vehicle model and model year, then
select the state in which you want to check
map coverage.
Operation in Alaska
If the vehicle was purchased in the
Lower 48 states and driven to Alaska,
the system cannot display maps. The
map screen will be blank and only
display the red Vehicle position icon.
Operation in Hawaii
This section describe s the differences in
Navigation System operation for
vehicles delivered in Hawaii.
XM Radio
Vehicles delivered to Hawaii are not
equipped with XM hardware; therefore
sections of the manual that mention XM
audio, traffic displays, and AcuraLink
features, do not apply. Vehicles
originally delivered to the US mainland,
and shipped to Hawaii have XM, but will
not function because the XM satellites
(located above the US mainland) are too
far away to obtain reception.
Map coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unv erified” roads are
not applicable. The fo llowing topics do
not apply in Hawaii:
Unverified road descriptions (see page
6, 94)
Cautions and pop-up windows related to unverified roads (see page
95 )
Setup entries that relate to turning on or off unverified routing (See
page
95 )
Other map issues
See the coverage section for a list of islands with coverage (see page
120)
The map scale “traffic” indicator, shown beneath the map scale bar, will
not be present. This is normal.
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130Navigation System
Address and POI entry screens
When in Hawaii, the following
differences occur for map, address, and
POI selection:
It is not possible to enter US mainland addresses or scroll the map
east to the US mainland.
Selection of the “State” is confined to Hawaii only.
Entry of a destination address or POI on an island other than your current
island results in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
Setup screen differences
The Setup screen differences are minor,
and are listed belo w. See the Setup
section (page83) in this manual for
additional Setup information. Routing and Guidance (Unverified
Area Routing On/Off)
This feature is unavailable. All roads
displayed on the map are verified.
Clock adjust screen
Hawaii only has one time zone, so the
Setup
screen Clock Adjustment
lacks the items “Auto Time Zone,” and
“Auto Daylight” (See page101).Information screen differences
Messages
The Information screen Messages
feature utilizes XM, and therefore it is
not shown on the Hawaii Information
screen. These are not available in
Hawaii. In addition, the “Map menu”
item New Messages will appear
grayed out. This is normal.
Coverage Areas
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Navigation System131
Coverage Areas
Roadside Assistance
This selection is also not shown. The
number can be found in the navigation
Owner’s manual (see the Information
screen Roadside Assistance ).
Additionally this num ber is listed in the
“Auto Service” category in the Places
menu.
Map Legend
The map legend “Traffic” descriptions
are unavailable.
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both US mainland
and Hawaii, the dealer must perform the
selection of “US mainland” or “Hawaii”
for you.
NOTE:
When your dealer makes the switch from US mainland to Hawaii or vice
versa, the system clears all user data.
Make sure to record any information
that you do not want to loose.
Vehicles delivered to Hawaii dealers
lack XM receivers. Therefore if your
vehicle is shipped to the continental
US, there is no XM or Traffic
coverage available. In this case,
sections of this manual that discuss
XM or Real-Time Traffic are not
applicable.
If a US mainland delivered vehicle is shipped to Hawaii, there is no XM
reception. It is necessary to see your
Hawaii dealer to allow viewing of
local Hawaii maps. If the vehicle is
shipped back to the continental US,
return to your dealer for access to US
mainland maps.
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132Navigation System
Frequently Asked Questions
Map, and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The Setup or Information screen has “grayed out” items that
I cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page26.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area Try entering the street
first. In rural “unverified” areas
or new subdivisions, streets may be
missing, or only partiall y numbered. Try selecting the destination directly
from the map. See By Map Input on page
45.
When I enter an address, some letters become grayed out. Is
this normal? Yes, as you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Address, Previous Destinations, or
the Home Address? This is done in Setup, under “P
ersonal Information.” See page
85.
I cannot hear the navigation system voice. 1) Ensure that Volume in the Setup screen (first) is not OFF. See page
84.
2) Go to “Basic Settings” in the Setup screen (second), and set Voice
Recognition Feedback to ON . See page
91.
The voice control system is ha ving difficulty recognizing my
Voice commands. Ensure that the center and side ve
nts are not blowing on the microphone on
the ceiling, place your hand over th e microphone; if you feel any airflow,
adjust the vents. Ensure the vehicle is as quiet as possible, and that you are
using the correct command when speaking (See Improving Voice
Recognition on page
14). Say “Help” at any screen to see a list of the
applicable voice commands.
When the system pronounces the street name in the guidance
command, or reads the destinat ion address it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.
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Frequently Asked Questions
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? Verify the following: The disp
lay mode in Setup is set to Night mode, the
dash brightness is not set to maximum, and Map Color in Setup is set to
Black for Night. See Switching Display Mode on page
105.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The disp
lay mode in Setup is set to Day mode, and
Map Color in Setup is set to White for Day. See Switching Display Mode
on page
105.
During the day, I turned on the lights because it started to
rain, but the screen went dark. How can I make it still display
day mode? Adjust the dash brightness (+) button to
full brightness. Remember to set it
back to a medium setting, or at ni ght, the screen will be bright. See
Switching Display Mode on page105.
How can I input my destination using map coordinates? The navigation system was not designed for this. However, you can view
the coordinates of an a ddress by pushing in on the Interface Dial, selecting
Show Icon on Map , and moving the Interface Dial left to select
Current Location . See Map Screen Legend on page
54.
How do I change or remove my PIN? Go to “Personal Information” in the Setup screen (second) , and select PIN
Number . Enter your existing PIN, and then you have the choice to change
or remove the PIN. See page
89.
I forget the PIN for Home, or the PIN for personal addresses.
How do I reset it? PINs are optional. See information re
garding PINs on page
89. Your dealer
can reset the PIN for you.
I change my setup settings, bu t they are not saved when I
restart the vehicle. Verify that your Remote Keyless
Entry is linked (The MID shows
“Welcome drive 1” or “Welcome dr iver 2”). See page
18 f or additional
information.
I cannot access my Calendar or Address Book. Why?
CALL is not available on the Calculate route to screen. Why? Your phone is not “paired” to the HFL, or if your phone is “paired,” it is in
use; press HFL BACK button.
Problem Solution
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134Navigation System
Frequently Asked Questions
Traffic
Problem Solution
My Real-Time Traffic is mi ssing and is not displaying
properly. What is wrong? Verify the following:
Check the traffic icon on the icon bar,
and the icon options for traffic.
Page65 walks you through the verification steps.
Ensure that you have the correct remo te (the settings for Driver 1 and
Driver 2 are set independently by each driver).
Your XM “Nav Traffic” subscription may have expired. Call XM at (800)
967-2346 and verify your account status . If your subscription has lapsed,
you may need to request a “rapid re fresh” after XM performs the refresh,
then leave the vehicle running outsi de for 30 minutes to receive the
refresh.
It is possible that there is a te mporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page
116) .
If the situation persists, see your Acura dealer for assistance.
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Frequently Asked Questions
Guidance, Routing
Problem Solution
The navi does not route me the same way I would go, or the
way some other mapping progr am displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page51.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page129 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. The GPS antenna (located under the
rear window beneath the rear shelf)
may be blocked by personal items. For best reception, remove items from
the rear shelf, such as radar det ectors, cell phones, or loose articles.
Metallic tinting or other after-marke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page112.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/purple dashed
line before I got to my destination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page93.
The map rotates while I make a turns, How can I stop this? Select the “North-up” map orientation by voice, or by selecting “North-up”
from the map menu. See Map Orientation on page61.
Sometimes I cannot select between the North-up, and
Heading-up map orientations, why is this? The “Heading-up” map orientation can
only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page60.
While driving to my destinati on, the “time to go” display
sometimes increases even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind especially when I arrive at an intersection. Is there
anything wrong? No, when at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences is vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page112.
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136Navigation System
Frequently Asked Questions
While I drive, my screen shows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on page67 and 102.
How can I get rid of the whit e dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
Setup screen (second), and set Off-road Tracking
to OFF , then return to the map. See page102.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page97.
When I arrive at my destination, the “bulls-eye” is shown at a
different location on the street. Why? The system calculates the “bulls-eye
” location based on the street address
range allocated for that street. See Destination Icon on page62 for an
example.
My elevation (shown when I di splay the current position)
seems to fluctuate even though my elevation has not changed. This is normal, and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page112.
My elevation is missing on th e “current position” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into
an open area. If the elevation is zero,
or below sea level, the elev ation is also not displayed.
Problem Solution
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