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System Limitations
Additionally, the mapping database
contains verified and unverified maps.
See Map Overview on page6.
A Disclaimer screen will warn you if
your route includes unverified streets.
Unverified streets may be missing from
the map, in the wrong location, or have
an incorrect name or address range.
Exercise additional caution when
driving in these unverified areas.
The destination icon shows the
approximate location of the destination.
This occurs because a city block can
have as many as 100 possible addresses
(for example, the 1400 block is followed
by the 1500 block.) Since most cities
use only a portion of the 100 possible
addresses (for example, in the 1400
block, the addresses may only go up to
1425 before the 1500 block starts), the
address 1425 will be shown a quarter of
the way down the block by the system
instead of at the end of the block where
the destination is actually located. You may find that the system
occasionally “reboots.” This is indicated
by the display returning to the
globe
screen. A reboot can be caused by a
number of things, such as extreme
temperatures or shock from bumpy
roads. It does not necessarily indicate a
problem that requires service. If this
happens frequently, please see your
dealer.
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114Navigation System
Database Limitations
You will find that some points of
interest (POI) may be missing when you
search the database. This can be caused
if at the time the database was gathered,
the name was misspelled, the place was
improperly categorized, or the POI
change is not yet in the database. This
means you may not find places listed
that you know exist. This is also true for
police agencies and hospitals. In
outlying areas, facilities listed may not
be the closest. Always check with local
information sources if you need law
enforcement or hospital services.
Every effort has been made to verify
that the system’s database was accurate
at the time it was created. However,
businesses do fail or move to new
locations, and new businesses start in
the old locations. For this reason, you
may occasionally find “inaccurate”
information when you select and drive
to a point of interest (for example, a
restaurant is now a jewelry store). The
number of these inaccuracies increases
the longer you go without an update. The digitized map database reflects
conditions as they existed at various
points in time before production.
Accordingly, your
DVD may contain
inaccurate or inco mplete data or
information due to the passage of time,
road construction, ch anging conditions,
or other causes.
Due to ongoing software and database
improvements, navigation disc versions
may change in the middle of a
production year. The version shipped
with your vehicle was the most recent
available at the time of production, and
is considered standard equipment for
that vehicle. There is no free program to
retrofit early production vehicles with
the latest disc. In addition, this database does not
include, analyze, proc
ess, consider, or
reflect any of the following categories
of information:
Neighborhood quality or safety
Population density
Availability or proximity of law enforcement
Emergency, rescue, medical, or other assistance
Construction work, zones, or hazards
Road and lane closures
Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
Road slope or grade
Bridge height, width, weight, or other limits
Road, traffic or traffic facilities safety, or conditions
Weather conditions
Special events
Pavement characteristics or conditions
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Database Limitations
Traffic congestion
Travel time
We assume no liability for any incident
that may result from an error in the
program, or from changed conditions
not noted above. Copyrights
infoUSA-Data: Certain business data
provided by infoUSA, Inc., Omaha,
Nebraska, Copyright © 2003, All
Rights Reserved.
EXIT-Data: © ZENRIN CO., LTD. 2003. All Rights Reserved.
ZAGAT SURVEY: Copyright © [2003] Zagat Survey, LLC. All rights
reserved.
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116Navigation System
Client Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
If the error pertains to freeways and main “verified” roads shown in black
on the map, then report it either
online at
http://update.navteq.com/ , or to
Acura Client Services.
If the error involves a light brown “unverified” road, then do not report
it. These areas have not been verified,
and are provided for reference only
(see Map Overview on page
6).
For errors in points of interest (POI), like a business that has changed their
name, do not report them. Keep in
mind that depending on when the data
was collected, and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year. If the error does not involve the
database, such as if the vehicle
position icon does not follow the
road, screen error messages, or other
GPS related errors, see Frequently
Asked Questions on page
132, System
Limitations on page
112 , or
Troubleshooting on page140 .
Acura Automobile Client
Services
Telephone: (800) 382-2238
Fax: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Services
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
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Navigation System117
Client Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally you may run into a
specific issue that you cannot find in the
book. You may save yourself a trip to
the dealer by first consulting the
following resources:
The Troubleshooting section (see page140)
The Frequently Asked Questions (FAQs) section (see page132)
The navi FAQs found on the on-line DVD order site (see “Obtaining a
DVD”)
For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see the main ve hicle Owner’s
manual, or the Quick Start Guide
For traffic related issues, see the “Real Time Traffic Display” section
(on page23) and FAQs (on page132) Call Acura Client Relations (see
“Acura Automobile Client Services”)
For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page116)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service consultant. That way, the service
consultant can document the issue for
the factory to allo w more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like it only
occurs when you enter some specific
address, or when driving on a certain
road, or just when it’s cold. This
information is very us eful to the service
consultant. Be patient, the tech may be
unfamiliar with your specific issue. If you need to visit your Acura dealer
for a navigation related issue, ensure
that you have the “Key
Fob” that was in
use when the proble m occurred. Each
driver (1, or 2) can have their own
navigation and other vehicle settings. In
order for the dealer to properly diagnose
the problem, the correct key fob is
necessary to tro ubleshoot the issue.
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118Navigation System
Client Assistance
Obtaining a Navigation
Update DVD
Acura is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Acura
Navigation Disc Fulfillment Center at
(888) 549-3798. You can also order on-
line by going to www.acura.com and
selecting in order: Acura Store,
Navigation DVD Updates, Shop
Navigation DVDs, and Order
Navigation DVD.
NOTE:
DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
Changing the DVD
NOTE:
The system’s database is stored on a
removable DVD. The system will not
work without the DVD. Ensure the door
remains closed at all times.
1. Remove the DVD while the ignition switch is in the Accessory (I) position
or in the ON (II) position.
2. Locate the control unit. It is in the trunk.
3. Push the OPEN button. An error
message will display on the screen.
This is normal. 4. Push the
Eject button. The DVD will
automatically come out.
5. Pull the DVD straight out. Hold the DVD by the edges. Fingerprints,
scratches, or other contamination on
the playing surface can make the
DVD unreadable.
To install the Navigation DVD, make
sure the white label is facing up. Slide
the DVD into the slot. The DVD is
automatically pulled into the control
unit. Make sure you close the door.
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Navigation System119
Client Assistance
NOTE:
The system will not play movies or
other video/audio discs.
Never “sneak preview” a newer white labeled DVD in the system
unless you plan to keep it. The system
cannot automatically “revert back”
to a prior version DVD. If you must
revert to a previous version DVD, see
your dealer for assistance.
If you see the error message “Navigation unit door is open...,”
close the door.PC Card
A PC card is not supplied. The PC card
slot is for factory use only. This slot
cannot be used to play audio files.
PC card slot
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120Navigation System
Coverage Areas
Map Coverage
The system provides map coverage for
the following 48 US states, Hawaii, and
southern Canada. The US map coverage
consists of accurately mapped (verified)
metropolitan areas (in the following
list), and a less accurate (unverified)
rural database. Canada coverage
consists of major metropolitan areas,
and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional North Canada coverage,
you may purchase the gray Canadian
DVD (see Obtaining a Navigation
Update DVD on page118). See Map
Overview on page6 for a discussion of
map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited in these areas, depending
on your routing choices. See Unverified
Area Routing on page93.
U.S. Detailed Coverage Areas
Alabama
Birmingham/Tuscaloosa
Huntsville
Mobile
Arizona Phoenix Metro
Sedona
Tucson
Arkansas Fayetteville
Hot Springs
Little Rock
California Bakersfield
Fresno
Los Angeles/San Diego Metro
Merced
Modesto
Sacramento Metro
San Francisco Bay (approximately
Monterey to Sonoma) - including
Monterey County and Hollister
San Luis Obispo
Stockton Colorado
Denver/Boulder/Colorado
Springs/Ski Resorts Metro area -
including Ft. Collins
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state - including Dover,
Wilmington Metro area, New Castle
County
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