
Booklet 1.2 USA Warran ty
What is not covered
Tires
Tires are not covered by this warranty, but are
separate ly wa rrant ed by the tire manufacturer .
To ass ist you in obtaining related Wa rranty in
fo rm ation, a list of tire manufacturers and ad- dresses
is provided th e e nd of thi s booklet.
Ve rify wit h the tire manufacturer what is covered
under their war ra nt y
Maintenance services and mechanical adjustments
This warra nty does not cover the cost of part s
and labor involve d in any sched uled maint e
nance service .
T his warranty does not cove r th e re placem ent of
fi lters, o il, lubrica nts, fluid s, or air co nditioner
refr ige ra nt char ge, unless their re pla cement i s a
n ecessa ry part of warra nty serv ice o n a covere d
compo nent. Me
chan ica l ad justm encs not associate d with a
d efec t in mate rial or wo rkm ansh ip are not cov
e red afte r the firs t yea r o r 12, 000 miles, which
ever occ urs fir st (i. e. hea dlight adj ust m ent ). T his
wa rranty does not cove r wheel ali gnm ent or tire
balan cin g
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
T hi s warranty does not cover:
• damage or malfunction s which are the res ult
of improp er repair of the ve hicle, installation of
any non Genu ine Vo lkswagen parts that will
a lter t he ve hicl e pe rfo rm ance s pecifi catio ns
from th ose set by the veh icle manufacturer,
mod ification s to the vehicle (i ncluding th e e n
gine manageme nt sys te m ), accesso ries suc h as
a larm sys te m s, remo te sta rters, roof racks or
co mmun ications e quip ment , defects or fa ilur es
res ultin g from the use of new parts not so ld or
a pproved b y Vo lkswage n, or use d p art s, or the
resultant damage to assoc iated parts or systems;
or
• dama ge or ma lfunctio ns which were ca used
by the alteration of the ve hicle, in particu lar any
m ajor or stru ctura l a lt era tions su ch as t he con
versio n of the ve hicle to a convertib le o r th e
modification of the roof to accommodate a glass
r oof st ructure or ot her similar stru ctural alter
ation s; or
4 Limited New Vehicle Warranty
• damag e or malf un ction s cause d b y in ten
tiona l o r unint enti onal mi sfuelin g, c ollision or
modifications of the vehicl e, includ in g, but n ot
li m it ed to t he in sta llat ion of en gin e mana ge
m en t co mpon ents not app rove d by Volkswagen:
or
• dama ge or malfun ctions re sulting from the
use of th e vehicle in co mp etitive even ts or
ca used
accide nt or fire; or
• damage or malfunctions res ulting from con
tinued operation of the vehicl e afte r a wa rning
li g ht , ga uge readin g or oth er warni ngs indi cate a
mechanica l or ope ra tional proble m ; o r
• damage or malfun ctions due to s usp ension
m odifi cation s, suc h as the in sta llati on of afte r
m ark et sp ri ng s, s hock absorbe rs, or lowe ring
k its .
This warrant y do es not cove r ve hicles severe ly
dama ged and
I or declared to be a to tal loss by
a n insurer or ve hicles sub stantiall y re -assem
bl ed fr om o r repair ed with p art s obtai ned from
another used vehicl e

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance
program
The Vo lkswagen 24 Hour Roadside Assistance
program is you r assuranc e help will be th ere
s hould your Vo lkswa gen have a m ec hanical
breakdo wn under norma J
3l drivin g condition s.
Whether t his happ en s thousand s of mil es from
hom e (anyw her e in
U. S. or Canada), o r in
you r own dri veway, you only have ca ll one
t o ll-fr ee number and help will be on way.
I (80 0) 411-6688
To identif y yourse lf as a memb er, simpl y quot e
y our Veh icle ldemifi ca rion Numb er (VIN ). Thi s
numb er can be found on your 24 I-lour Road sid e
Ass ista nce member ship card , or you can find it
on the dri ver's s ide of
dashb oard visibl e
th rough th e windshie ld. 24 Hour Roa dside Ass is- ta
nce is available
10 yo u for first four years of
your new vehicle owner ship.
Th e Vo lksw agen 24 I-lour Roadside Ass is tance
Pro gram includ es
following emer gen cy
road sid e serv ices: emerge ncy tow ing, ball ery
jump sta n, flat tire c hang e, em ergency fuel se r
v ice, loc k-o ut se rvice a nd ex tricat ion /winch ser
v ic e.
Oth er se rvice s and benefit s include: trip routing
ser vices and trip in te rrupt io n ben efit s
t h roug hout the U. S. and Canad a.
Pleas e refe r to yo ur 24 Hour Roadside Assis
tance Owner's Guide for
details on the
services prov ided.
Coverage do es not inclu de se rvice an y ve hicle wi llfully driven n on -reg ularl y trav elled are as su ch as
unu sed roa ds, ope n fields. con stru ctio n sit es. beache s, mud -lili ed driv cways/ lan eways/ concessio n
ro ad s,
lot s, o r an y o ther area that is ina ccess ible or haza rdous fo r th e Serv ice Op erato r's ve hicle to
re ach .
24 Hour Roadside Assistance 13

Booklet 1.2 USA Warranty
Tire Manufacturers
List of tire manufacturers for new Volkswagen
vehicles
T he M ag nu son -Mo ss Warra nty Fe dera l Trad e
Comm iss io n Im provement A ct of 197 5 and
lati ons iss ued pursuant to th e act re qu ire that a
tir e wa rranty pamphlet be placed in every new
v ehicle pr ior
to sa le .
To assist you in obta ining the r elated warranty
information, the follow in g list of tire manufac
tur ers an d ad dr esses is being provided.
Tir e M anufacture rs
Dunlop Tir e Corp .
1 14 4 East Mark et S tree t
Akron, O H 44316
T el.: I (800) 5 48-4714
Br idges to n e/ Fir esto n e In c.
I Bri dges tone Park
Nashville, TN '17214
Te l.: I (800) 356-4644
Goo dyear Tire
& Rubb er Co .
1144 East Ma rket S tree t
32 Tire Manufactur ers
Akron, OH 443 16
Tel.: I (800) 321 -2 13 6
Con tinent al Ge nera l
1800 Contin ental Bl vd.
C harl ott e, NC 28273
Tel.: I (8 00 ) 847-33 49
M ic h elin Tir e Cor p.
P.O. Box 19001
G reenv ille, SC 29602-900 1
T e l.: I (800) 887-0662
Tir es Nor th Am erica
300 Geo rge S treet, 5 th F loor
New Have n,
G ree nv ill e, SC 29602- 900 1
Tel.: I (800) 52 1-9796

Table of contents
Limited New Vehicle Warranty . . 2
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 2
What is not covered . . . . . . . . . . . . . . . . . . . . . 4
Limited Powertrain Warranty . ... 7
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is not covered . . . . . . . . . . . . . . . . . . . . .
8
Limited Warranty Against
Corrosion Perforation . . . . . . . . . . . . .
10
What is covered . . . . . . . . . . . . . . . . . . . . . . • . . 10
What is not covered . . . . . . . . . . . . . . . . . . . . . 11
24 Hour Roadside Assistance 13
The Volkswagen 24 Hour Roadside
Assistance program . . . . . . . . . . . . . . . . . . . . . 13
Federal Emission s Warranties . . . 14
General .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Federal Emissions Control System Defect
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Federal Emissions Performance Warranty 16
Booklet 1.2 USA Warranty
California Emissions Warranties . 20
California law requires us to provide you
with the following Emissions Warranty
Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CALIFORNIA EMISSION CONTROL
WARRANTY STATEMENT . . . . . . . . . . . . . . . . 20
Californ ia Emission s Control System Defect
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
For 3 yea rs
I 50,0 00 miles . . . . . . . . . . .. . . . 22
Customer CARE . . . . . . . . . . . . . . . . . . . . . 28
Dealer assistance . . . . . . . . . . . . . . . . . . . . . . . . 28
When to notify the manufacturer . . . . . . . . . 28
Repairs not covered by warranty . . . . . . . . . 29
BBB AUTO LINE . . . .. . . . .. . .. . . . ... . 30
BBB AUTO LIN E dispute resolution
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service Publications . . . . . . . . . . . . . . . . 3 1
Volkswagen Techn ical Literature Ordering
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1
Tire Manufacturers . . . . . . . . . . . . . . . . . 32
List of tire manufacturers for new
Volkswagen vehicles . . . . . . . . . . . . . . . . . . . . . 32
Tabl e of contents

Booklet 1.2 USA Warranty
What is not covered
Tires
Tires are 110 1 cove re d b y thi s but are
separate ly war ran te d by the ti re manu fac turer.
T o ass ist yo u in ob taini ng re lated Wa rra nty in
form ation, a list of tire man ufact ure rs and ad- d
resses is prov ided at the en d of this book le t.
Ver ify with th e tir e m anu fac tur er w hat i s cove re d
un der th eir wa rra nty.
Main tenance services and mechanical adjus tmen ts
Thi s w arrant y does no t c o ver cos t of pa rts
a nd la b or in vo lve d in an y sc hedul ed m ain te
na nce servi ce.
Th is warra nty does not cover
rep lace ment of
fi lters, oil, l ub rican ts, fluid s, or air co ndi tioner
re fri gera nt ch arge, u nless t heir rep lace men t is a
n ecessary part of warra nty se rvice o n a cove re d
co mp onent. Mec
hani cal adju stment s not associate d wit h a
d efec t in mate ri al or wo rkman ship are no t cov
e red af te r th e firs t year or 12, 000 m iles, whi ch
everocc urs firs t (i.e. headli ght adju stm ent ). Thi s
warranty does no t cove r w hee l a lignm ent or tir e
b ala n ci ng.
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
Thi s warra nty does not cover:
• d am age or malfun cti ons w hic h are th e res ult
of imp roper re pair of the v ehi cle, insta ll at io n of
an y
110 11 Ge nuin e Volksw agen parts that w ill
a lter th e ve hicle performan ce spe cifi cation s
fr om th ose se t by th e ve hicle m anufa ctur er,
modi fications
th e ve hicle (including the e n
g in e m anage men t sys te m ), accessor ies suc h as
ala rm sys te m s, remo te s tarters, roof racks o r
co mm unicat io ns eq uip me nt, d efec ts or failu res
r es ultin g from the use of new parts not sold o r
a pp roved by Vo lkswage n, o r use d p art s, or th e
r es ult ant d am age to assoc iate d part s or sys te m s;
o r
• d ama ge o r malfunct io ns wh ic h we re ca used
by th e altera tion of th e ve hicl e, in
an y
m ajor or stru ctural alt erat ions s uch as the con
v er sio n of the ve hicle to a c on verti ble or the
m odifi catio n of th e ro of to acco mm odate a glass
roo f st ru ctur e o r ot her si m ila r stru ctur al a lt er
a tions; o r
4 Limited New V ehicle Warranty
• damage or m alfun ctio ns caused by int en
ti onal or unint ent io nal misf uelin g, co llision or
m od ifica tions of th e ve hicle , includin g, but not
limi ted
th e in staUatio n of e ngin e m anage
ment comp onen ts no t a ppro ved b y Vo lksw agen ;
o r
• damage or m alfun cti ons res ulting from the
u se of the ve hicle in co mp etiti ve eve nts or
ca used by acci dent or fi re; o r
• d am age or m alfun cti ons resu lting from con
t inu ed op era tion of t he ve hicle af te r a w arnin g
li gh t, ga uge rea din g o r oth er w arnin gs indi cate a
me ch ani ca l o r op erat ional p roblem; o r
• d am ag e o r m alfun ctio ns due to su sp ensio n
m odifi cati ons, s u ch as th e in sta lla tio n of af te r
m arke t spr ings, sh oc k ab so rb ers, or lowe ring
kit s.
T his w arranty does no t co ve r ve hicl es seve re ly
damage d and
I o r decl are d to be a to ta l loss by
a n in sur er o r veh icles s ubsta nti all y re-asse m
bl ed from or r ep air ed
p an s obta in ed from
an other ve hicle .

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser
vice, loc k-o ut ser vice and extr ica tion/ winch ser
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13

Booklet 1.2 USA Warranty
Tire Manufacturers
List of tire manufacturers for new Volkswagen
vehicles
The Magnuson-Moss Federa l Trad e
Commiss ion Impro vemen t Act of 1975 and regu
latio ns iss ued pur su ant to the act require th at a
tir e warranty pamphlet be placed in every new
vehicle prior to sale.
To assist you in obta ini ng th e relat ed warranty
informat io n , th e fo llow ing li st of tire manu fac
turers and addresses is bein g pro vided.
Tir e Man ufactur ers
D unl op
re Corp.
11 44 East Mark et Street
Akron, OH 44316
Te l.: I (800 ) 548-47 14
B ri dges tone/Firesto ne In c.
J Br idg estone Park
Nas hville. T N 37214
Te l.: l (800 ) 356-4644
Goodyea r Tire
& Ru bber Co.
1144 East Ma rket Street
32 Tire Manufacturer s
Akron, 44316
Tel.: I (800) 32 1-2136
Co ntin en tal Genera l
1800 Contin ental B lvd.
C har lotte, NC 28273
Te l.: I (800) 847-3349
Mic helin Tire Corp.
P.O. Box 19 00 1
Gree nvill e, SC 29602-9001
Tel.: I (800) 887 -0662
P ire lli Tires North Am er ica
300 George S tree t, 5th Floor
New Have n,
e r 065 1 I
Tel.: I (800) 747-3554
Uniroya l Good rich Tire Co.
P.O. Box 19001
Greenv ille, SC 296 02-900 1
Tel.: I (800 ) 521-9796

Booklet 2.1 Safety first
Safety is everybody 's res pon sibilit y! ..
Important things to do before driving
Safety is job. Vehicle and occupant safety always depends on the in
fo rm ed and
driver.
For your safety and th e sa fe ty of yo ur pas
se ng ers, before drivi ng a lways :
- Make sure that a ll lights and signals are
ope ratin g correctly.
- Mak e sur e that the tire pressure is co r
rect.
- Make s ure that all wind ows are clea n
and a fford good vis ib ili ty to the out side.
- Secu re all luggage a nd oth er items care
fully
10.
- Make sure that not hing can interf ere
w ith the peda ls .
What impairs driving safety
- Adju st fr ont sea t, head res traint and
mirror s correct ly for your heig ht.
- Instru ct pa ssengers to adjust the head
restra ints accor ding to th eir h eig ht .
- Ma ke su re to use the r ig ht chil d re
s tra int and use it cor rectl y to prot ect chil
dren
5 l.
- Sit p rope rly in you r sea t and make sur e
that your passenger s do th e sa me
4.
- Faste n yo ur safe ty belt and wear it prop
e rly. A lso i nst ruct your pa ssenge rs to
fasten their safety belts prop erl y
.-
Safe driv ing is directly re lat ed to the condition of the vehicle , the driv er as well as
the driver's
to concentrate on the road without being distracted.
The driv er i s respo nsibl e for the sa fe ty o f
th e ve hicle and a ll of its occupan ts. If yo ur
ab ilit y to dr ive is im paired, safe ty risks for
eve ry bod y in th e veh icle increase and you
a lso become a hazard to everyo ne e lse on
t he road
The refo re:
- Do not le t yo urse lf be distra cte d b y pas
se nge rs or by usi ng the sound system o r a
ce llul ar t elep hone
- Never drive when yo ur driv in g abil ity is
imp air ed (b y m edi ca tions, alco hol , drugs,
etc.) .
- Obse rve a ll traffic laws, rules of th e road
and sp eed limit s and plai n co mm on se nse . -
Alw ays ad just yo ur spee d to road , traffic
a nd wea ther condition s.
- Take frequ ent breaks on long trips.
Don't drive for more than two hou rs at a
s tr etc h.
- Do n ot dr ive w he n yo u are tir ed, und er
press ure o r w hen you a re s tressed.
WARNING
dri vin g sa fe ty increases the risk of
se riou s perso nal inju ry and dea th when ever a
ve hicle is being use d ...
Safe driving 3