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IN CASE OF AN EMERGENCY
In case of an emergency
If your vehicle will not start313
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If your hybrid system stalls while driving 317
. . . . . . . . . . . . . . . . . . . . . . .
If your vehicle overheats 317
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If you have a flat tire 318
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. . . . .
If your vehicle becomes stuck 327
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If your vehicle needs to be towed 327
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If you cannot shift transmission selector lever 329
. . . . . . . . . . . . . . . . . .
If you lose your keys 330
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. . . .
SECTION 4
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Before making these checks, make sure
you have sufficient fuel and that you have
followed the correct starting procedure giv-
en in “How to start the hybrid system” on
page 301 in Section 3. If your vehicle is
equipped with the engine immobilizer sys-
tem, also check whether the other keys
will start the hybrid system. If they work,
your key may be broken. Have the key
checked at your Toyota dealer. If none of
your keys work, there may be a malfunc-
tion in the immobilizer system. Call your
Toyota dealer. (See “Keys” on page 22 in
Section 1−2.) If the instrument cluster displays with
normal brightness levels with the
“POWER” switch set at ON...
You may try emergency start. See “(b)
Emergency start” for further instructions.
If the instrument cluster dims or the
instrument cluster display turns off
with the “POWER” switch set at ON...
1. Check that the 12 volt battery terminals are tight and clean.
2. If the 12 volt battery terminals are O.K., the 12 volt battery is discharged.
You may try jump starting. See “(c)
Jump starting” that follows for further
instructions.
NOTICE
Hybrid vehicles cannot be push
started.
When the hybrid system cannot be
started, the following procedure can be
used if the hybrid system and “POWER”
switch function normally.
1. Put the transmission in “P”.
2. Set the mode to ACC by pushing the “POWER” switch once.
3. Push and hold the “POWER” switch for about 15 seconds while depressing the
brake pedal firmly.
Even if the hybrid system can be started
using the above procedure, the system
may be malfunctioning. Have the vehicle
checked by your Toyota dealer.
If the hybrid system cannot be started
using the above procedure, immediately
contact your Toyota dealer.
CAUTION
Do not place any objects close to the
“POWER” switch. If the object pushes
on the switch, the hybrid system may
be started unexpectedly.
If your vehicle will not start—
(a) Simple checks ( b ) Emerg en cy st art
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If your hybrid system stalls while driving...1. Reduce your speed gradually, keeping a straight line. Move cautiously off the
road to a safe place.
2. Turn on your emergency flashers.
3. Set the “POWER” switch at ACC or off, and try starting the hybrid system
again.
If the hybrid system will not start, see “If
your vehicle will not start” on page 313 in
this Section.
CAUTION
If the hybrid system is not operat-
ing, the power assist for the brakes
and steering will not work so steer-
ing and braking will be much hard-
er than usual.
If the hybrid system stalls while
driving, do not open the driver’s
door until the vehicle comes to a
complete stop. Opening the driver’s
door locks the steering wheel, re-
sulting in loss of steering control.
Any of the following may indicate that
the hybrid system has overheated:
The engine coolant temperature
gauge indicates overheating.
The message “WATER TEMP” or
“HYBRID SYSTEM OVER HEAT” ap-
pears on the multi information dis-
play.
A loss of power is experienced.
A loud knocking or pinging noise is
heard.
If the hybrid system overheats, follow
the procedures below:
1. Pull safely off the road, stop the ve- hicle and turn on your emergency
flashers. Put the transmission in “P”
and apply the parking brake. Turn off
the air conditioning if it is being used.
2. If coolant or steam is boiling out of the radiator or reservoir, stop the hybrid
system. Wait until the steam subsides
before opening the hood. If there is no
coolant boiling over or steam, leave the
hybrid system turned on and make
sure the electric cooling fan is operat-
ing. If it is not, turn the hybrid system
off.
CAUTION
To help avoid personal injury, keep
the hood closed until there is no
steam. Escaping steam or coolant is
a sign of very high pressure.
3. Look for obvious coolant leaks from theradiator, hoses, and under the vehicle.
However, note that water draining from
the air conditioning is normal if it has
been used.
CAUTION
When the hybrid system is on, keep
hands and clothing away from the
moving fan.
4. If the coolant is leaking, stop the hy-
brid system immediately. Call a Toyota
dealer for assistance.
5. If there are no obvious leaks, check the coolant reservoir. If it is dry, add
coolant to the reservoir while the hy-
brid system is on. Fill it about half full.
For the coolant type, see “Coolant type
selection” on page 357 in Section 7 −2.
If your hybrid system stalls
while driving If your vehicle overheats
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CAUTION
Do not attempt to remove the radiator
cap when the hybrid system and ra-
diator are hot. Serious injury could
result from scalding hot fluid and
steam blown out under pressure.
6. After the coolant temperature hascooled to normal, again check the cool-
ant level in the reservoir. If necessary,
bring it up to half full again. Serious
coolant loss indicates a leak in the
system. You s hould have it checked as
soon as possible at your Toyota dealer.
1. Reduce your speed gradually, keeping a straight line. Move cau-
tiously off the road to a safe place
well away from the traffic. Avoid
stopping on the center divider of
a highway. Park on a level spot
with firm ground.
2. Stop the hybrid system and turn on your emergency flashers.
3. Firmly set the parking brake and put the transmission in “P”.
4. Have everyone get out of the ve- hicle on the side away from traffic.
5. Read the following instructions thoroughly.CAUTION
When jacking, be sure to observe
the following to reduce the possi-
bility of death or serious injury:
Follow jacking instructions.
Do not put any part of your
body under the vehicle sup-
ported by the jack. Otherwise,
personal injury may occur.
Do not start the hybrid system
while your vehicle is supported
by the jack.
Stop the vehicle on a level firm
ground, firmly set the parking
brake and put the transmission
in “P”. Block the wheel diago-
nally opposite to the one being
changed if necessary.
If you have a flat tire—
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If your vehicle becomes stuck in snow,
mud, sand, etc., then you may attempt
to rock the vehicle free by moving it
forward and backward.
CAUTION
Do not attempt to rock the vehicle
free by moving it forward and back-
ward if people or objects are any-
where near the vehicle. During the
rocking operation the vehicle may
suddenly move forward or backward
as it becomes unstuck, causing injury
or damage to nearby people or ob-
jects.
NOTICE
If you rock your vehicle, observe the
following precautions to prevent dam-
age to the transmission and other
parts.
Do not depress the accelerator ped-
al while shifting the selector lever
or before the transmission is com-
pletely shifted to forward or reverse
gear.
Avoid spinning the wheels.
If your vehicle remains stuck after
rocking the vehicle several times,
consider other ways such as tow-
ing.
(a) Towing with wheel lift type truck—
—From front
—From rear
(b) Using flat bed truck
If your vehicle becomes stuck If your vehicle needs to be
towed—
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If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver.
CAUTION
If your vehicle needs to be towed, do
it with the front wheels raised. If the
wheels with the motor generator are
on the ground when towing, the mo-
tor may continue to generate electrici-
ty. This may cause the electricity lea-
kage. Depending on the severity of
the damage, electricity leakage may
cause fire.
TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly.
(a) Towing with wheel lift type truck
NOTICE
When lifting wheels, take care to en-
sure adequate ground clearance for
towing at the opposite end of the
raised vehicle. Otherwise, the bumper
and/or underbody of the towed vehicle
will be damaged during towing.
From front—Release the parking brake.
From rear—
Use a towing dolly under the front wheels.
NOTICE
Never tow a vehicle from the rear
with the front wheels on the ground,
as this may cause serious damage to
the transmission.
(b) Using flat bed truck
(c) Towing with sling type truck
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.
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If you cannot shift the selector lever
out of “P” position to other positions
even though the brake pedal is de-
pressed, use the shift lock override but-
ton as follows:1. Make sure the hybrid system is turned off and the parking brake is
on. Insert the flathead screwdriver or
equivalent to the slot of the cover
and pry it up.2. Press the “POWER” switch and startthe hybrid system. For your safety,
keep the brake pedal depressed.3. With pushing down the shift lockoverride button, shift out of the “P”
position while depressing the brake
pedal.
As the hybrid system starts only with the
transmission in the “P” position, put the
selector lever in “P” whenever starting the
system.
Be sure to have the system checked by
your Toyota dealer as soon as possible.
If you cannot shift
transmission selector lever
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Exhaust system
If you notice any change in the sound of
the exhaust or smell exhaust fumes, have
the cause located and corrected immedi-
ately. See “Engine exhaust cautions” on
page 278 in Section 2.
IN THE TRUNK
12 volt battery condition
See page 369 in Section 7−3 for addition-
al information.
INSIDE THE VEHICLE
Items listed below should be checked
regularly, e.g. while performing periodic
services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail
lights, turn signal lights, and other lights
are all working. Check headlight aim.
Service reminder indicators and warning
buzzers
Check that all service reminder indicators
and warning buzzers function properly.
Steering wheel
Be alert for changes in steering condition,
such as hard steering or strange noise. Seats
Check that all front seat controls such as
seat adjusters, seatback recliner, etc. op-
erate smoothly and that all latches lock
securely in any position. Check that the
head restraints move up and down
smoothly and that the locks hold securely
in any latched position. For folding
−down
rear seatbacks, check that the latches
lock securely.
Seat belts
Check that the seat belt system such as
buckles, retractors and anchors operate
properly and smoothly. Make sure that the
belt webbings not cut, frayed, worn or
damaged.
Accelerator pedal
Check the pedal for smooth operation and
uneven pedal effort or catching.
Brake pedal
Check the pedal for smooth operation and
that the pedal has the proper clearance.
Check the brake booster function.
Brakes
In a safe place, check that the brakes do
not pull to one side when applied. Parking brake
Check that the pedal has the proper travel
and that, on a safe incline, your vehicle
is held securely with only the parking
brake applied.
Transmission “Park” mechanism
Check the lock release button of the se-
lector lever for proper and smooth opera-
tion. On a safe incline, check that your
vehicle is held securely with the selector
lever in “P” position and all brakes re-
leased.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all doors including trunk lid
operate smoothly and all latches lock se-
curely. Make sure the engine hood sec-
ondary latch secures the hood from open-
ing when the primary latch is released.