The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may
be restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration
and personal ID before lock-out service
is provided. Lock-out service will be covered
at no charge if you are unable to gain
entry into your vehicle. If you vehicle will not
start, Roadside Assistance will arrange to have
your vehicle towed to the nearest authorized
retailer. In the U.S., replacement keys made
at the customer’s expense will be delivered
within 10 miles.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest Saturn
retailer for warranty service or in the event
of a vehicle-disabling accident. Winch-out
assistance provided when the vehicle is mired
in sand, mud, or snow.
Flat Tire Change:If your vehicle has a spare
time, installation of that tire, in good condition,
will be covered at no charge. The customer
is responsible for the repair or replacement
of the tire if not covered by a warrantable
failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered
at no charge.
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Vehicle Data Collection and
Event Data Recorders
Your vehicle, like other modern motor vehicles,
has a number of sophisticated computer systems
that monitor and control several aspects of the
vehicle’s performance. Your vehicle uses
on-board vehicle computers to monitor emission
control components to optimize fuel economy,
to monitor conditions for airbag deployment
and, if the vehicle has the Anti-lock Brake
System (ABS), to provide anti-lock braking and
to help the driver control the vehicle in difficult
driving situations. Some information may be stored
during regular operations to facilitate repair of
detected malfunctions; other information is stored
only in a crash event by computer systems,
such as those commonly called Event Data
Recorders (EDR).
In a crash event, computer systems, such as the
airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed, safetybelt usage, airbag readiness, airbag performance,
and the severity of a collision. This information
has been used to improve vehicle crash
performance and may be used to improve
crash performance of future vehicles and driving
safety. Unlike the data recorders on many
airplanes, these on-board systems do not
record sounds, such as conversation of vehicle
occupants.
To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of
the lessee,
in response to an official request of police
or similar government office,
as part of GM’s defense of litigation through
the discovery process, or
as required by law.
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