2007 SATURN OUTLOOK ESP

Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever comes rst, and, in Canada only, up to a
maximum of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 Canada). In Canada, service
to provide diesel may be restricted. For safety
reasons, propane and other alternative fuels
are not provided through this service.
Lock-out Service:Lock-out service is covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available
if you have an active OnStar
®subscription.
To ensure security, the driver must present
personal identication before lock-out service is
provided. In Canada, the vehicle registration is
also required.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest Saturn
retailer for warranty service or in the event
of a vehicle-disabling accident. Winch-out
assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in
good condition, when equipped and properly
inated, is covered at no charge. The customer
is responsible for the repair or replacement of
the tire if not covered by a warrantable failure.
Jump Start:A battery jump start is covered at
no charge if the vehicle does not start.
Trip Routing Service (Canada only):Upon
request, Roadside Assistance will send you
detailed, computer personalized maps,
highlighting your choice of either the most
direct route or the most scenic route to your
destination, anywhere in North America, along
with helpful travel information pertaining to
your trip.
Please allow three weeks before your planned
departure date. Trip routing requests are limited
to six per calendar year.
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Trip Interruption Benets and Assistance
(Canada only):In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from the original point of
departure, you might qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation
(maximum of $40/day). This benet is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts,
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for
trip interruption expense assistance.Alternative Service (Canada only):There
could be times when Roadside Assistance
cannot provide timely assistance. Your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed up to
$100 upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures may be
covered. However, any cost for parts and labor
for non-warranty repairs are the responsibility
of the driver.
Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
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If your vehicle cannot be driven, know where
the towing service is taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone
number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you need from
the other driver. Things like name, address,
phone number, driver’s license number, vehicle
license plate, vehicle make, model and model
year, Vehicle Identication Number (VIN),
insurance company and policy number, and a
general description of the damage to the other
vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they need. If they ask
for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a Saturn
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in
certain crash or near crash-like situations, such as
an air bag deployment or hitting a road obstacle,
data that will assist in understanding how a
vehicle’s systems performed. The EDR is designed
to record data related to vehicle dynamics and
safety systems for a short period of time, typically
30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were
operating
Whether or not the driver and passenger
safety belts were buckled/fastened
How far, if at all, the driver was depressing
the accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding
of the circumstances in which crashes and
injuries occur.
Important:EDR data is recorded by your vehicle
only if a non-trivial crash situation occurs; no
data is recorded by the EDR under normal drivingconditions and no personal data (e.g., name,
gender, age, and crash location) is recorded.
However, other parties, such as law enforcement,
could combine the EDR data with the type of
personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle
or the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access to
the vehicle or the EDR.
Saturn will not access this data or share it with
others except: with the consent of the vehicle
owner or, if the vehicle is leased, with the consent
of the lessee; in response to an official request
of police or similar government office; as part
of Saturn’s defense of litigation through the
discovery process; or, as required by law.
Data that Saturn collects or receives may
also be used for Saturn research needs or
may be made available to others for research
purposes, where a need is shown and the data
is not tied to a specic vehicle or vehicle owner.
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