2007 SATURN OUTLOOK phone

P(Power):Press this button to turn the RSA on
or off.
Volume:Turn this knob to increase or to
decrease the volume of the wired headphones.
The left knob controls the left headphones and the
right knob controls the right headphones.
SRCE (Source):Press this button to switch
between the radio (AM/FM), XM (if equipped), CD,
and if your vehicle has these features, DVD,
front auxiliary, and rear auxiliary.
©¨(Seek):When listening to FM, AM, or
XM™ (if equipped), press the left seek arrow or
the right seek arrow to go to the previous or to the
next station or channels and stay there. This
function is inactive, with some radios, if the front
seat passengers are listening to the radio.
Press and hold the left seek arrow or right seek
arrow until the display ashes, to tune to an
individual station. The display stops ashing after
the buttons have not been pushed for more
than two seconds. This function is inactive, with
some radios, if the front seat passengers are
listening to the radio.
While listening to a disc, press the right seek
arrow to go to the next track or chapter on the disc.
Press the left seek arrow to go back to the start
of the current track or chapter (if more than
ten seconds have played). This function is inactive,
with some radios, if the front seat passengers
are listening to the disc.
When a DVD video menu is being displayed,
press the left seek arrow or right seek arrow to
perform a cursor up or down on the menu.
Hold the left seek arrow or right seek arrow to
perform a cursor left or right on the menu.
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g(Mute/Voice Recognition):Press and release
this button to silence the vehicle speakers only.
The audio of the wireless and wired headphones, if
your vehicle has these features, does not mute.
Press and release this button again, to turn
the sound on.
If your vehicle has the navigation system, press
and hold this button briey to initiate voice
recognition. See “Voice Recognition” in the
Navigation System manual for more information.
If your vehicle has OnStar
®, press and hold
this button briey to interact with the OnStar®
system. If your vehicle also has the navigation
system, press and hold this button briey to initiate
voice recognition and say “OnStar” to enter
OnStar
®mode. See theOnStar®System on
page 145in this manual for more information.SRCE (Source):Press this button to switch
between the radio (AM, FM), XM™ (if equipped),
CD, and if your vehicle has these features,
DVD, front auxiliary, and rear auxiliary.
+
e−e(Volume):Press the plus or minus
button to increase or to decrease the radio volume.
¨(Seek):Press the seek arrow to go to the
next radio station while in AM, FM, or XM™
(if equipped). Press this button to go to the next
track or chapter while sourced to the CD or
DVD slot.
Radio Reception
Frequency interference and static can occur
during normal radio reception if items such as cell
phone chargers, vehicle convenience accessories,
and external electronic devices are plugged
into the accessory power outlet. If there is
interference or static, unplug the item from the
accessory power outlet.
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{CAUTION:
Wet brakes can cause accidents. They
may not work as well in a quick stop and
may cause pulling to one side. You could
lose control of the vehicle.
After driving through a large puddle of
water or a car wash, apply the brake pedal
lightly until the brakes work normally.
Driving too fast through large water puddles or
even going through some car washes can cause
problems, too. The water may affect the brakes.
Try to avoid puddles. But if you cannot, try to slow
down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can
build up under the tires that they can actually ride
on the water. This can happen if the road is
wet enough and you are going fast enough. When
your vehicle is hydroplaning, it has little or no
contact with the road.
Hydroplaning does not happen often. But it can if
the tires do not have much tread or if the
pressure in one or more is low. It can happen if a
lot of water is standing on the road. If you can
see reections from trees, telephone poles,
or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
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Some gasolines that are not reformulated for low
emissions can contain an octane-enhancing
additive called methylcyclopentadienyl manganese
tricarbonyl (MMT); ask the attendant where you
buy gasoline whether the fuel contains MMT.
We recommend against the use of such gasolines.
Fuels containing MMT can reduce the life of
spark plugs and the performance of the emission
control system could be affected. The malfunction
indicator lamp might turn on. If this occurs,
return to your dealer/retailer for service.
Fuels in Foreign Countries
If you plan on driving in another country outside the
United States or Canada, the proper fuel might be
hard to nd. Never use leaded gasoline or any other
fuel not recommended in the previous text on fuel.
Costly repairs caused by use of improper fuel would
not be covered by your warranty.
To check the fuel availability, ask an auto club, or
contact a major oil company that does business
in the country where you will be driving.
Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re
can cause bad injuries. To help avoid
injuries to you and others, read and follow
all the instructions on the pump island.
Turn off your engine when you are
refueling. Do not smoke if you are near
fuel or refueling your vehicle. Do not use
cellular phones. Keep sparks, ames, and
smoking materials away from fuel. Do not
leave the fuel pump unattended when
refueling your vehicle. This is against the
law in some places. Do not re-enter the
vehicle while pumping fuel. Keep children
away from the fuel pump; never let
children pump fuel.
The tethered fuel cap is located behind a hinged
fuel door on the driver’s side of the vehicle.
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Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it
is in your vehicle. Static electricity
discharge from the container can ignite the
gasoline vapor. You can be badly burned
and your vehicle damaged if this occurs.
To help avoid injury to you and others:
Dispense gasoline only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup
bed, or on any surface other than the
ground.
Bring the ll nozzle in contact with the
inside of the ll opening before
operating the nozzle. Contact should
be maintained until the lling is
complete.
Do not smoke while pumping gasoline.
Do not use a cellular phone while
pumping gasoline.
Checking Things Under
the Hood
{CAUTION:
An electric fan under the hood can start up
and injure you even when the engine is not
running. Keep hands, clothing, and tools
away from any underhood electric fan.
{CAUTION:
Things that burn can get on hot engine
parts and start a re. These include
liquids like fuel, oil, coolant, brake uid,
windshield washer and other uids, and
plastic or rubber. You or others could be
burned. Be careful not to drop or spill
things that will burn onto a hot engine.
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Customer Assistance and Information....... 504
Customer Satisfaction Procedure............... 504
Online Owner Center................................. 507
Customer Assistance for
Text Telephone (TTY) Users.................. 508
Customer Assistance Offices..................... 508
GM Mobility Reimbursement Program........ 509
Roadside Assistance Program................... 509
Collision Damage Repair........................... 513Reporting Safety Defects............................ 516
Reporting Safety Defects to the
United States Government..................... 516
Reporting Safety Defects to the
Canadian Government............................ 517
Reporting Safety Defects to Saturn............ 517
Service Publications Ordering Information ... 518
Vehicle Data Recording and Privacy......... 519
Event Data Recorders............................... 520
OnStar...................................................... 521
Navigation System..................................... 521
Radio Frequency Identication (RFID)........ 521
Section 7 Customer Assistance Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your retailer and to Saturn. Together we
are committed to providing our customers with
unparalleled service, before, during, and after the
purchase of a Saturn vehicle, for total customer
satisfaction. We call this the Saturn Difference.
Normally, any concerns with the sales transaction
or the operation of your vehicle are resolved by
your retailer’s sales or service departments.
If, for any reason, your ownership experience
falls below your expectations, we suggest
you take the following action:
STEP ONE:Contact the Retail Customer
Assistance Liaison. Any member of the retail
management team has the authority and the desire
to resolve your concerns. Normally, concerns
can be quickly resolved at this level.
STEP TWO:Should you need additional
assistance, in the U.S., contact the
Saturn Customer Assistance Centerby calling 1-800-553-6000. In Canada, contact
the Saturn Customer Communication Centre at
1-800-263-1999. A Saturn Customer Assistance
Center team member will handle your call and
assist in providing product and warranty
information, the nearest retailer location, roadside
assistance, brochures, literature and discuss any
concerns you may have.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give the
Customer Assistance Representative:
Vehicle Identication Number (VIN). This
17-digit number can be found on the vehicle
registration or title, on the upper driver side
corner of the dash, or on your roadside
assistance key card.
The name of your selling and servicing retail
facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
When contacting Saturn, please remember that
your concern will likely be resolved at a retailer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
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STEP THREE (U.S. Owners):Both Saturn and
its retailers are committed to making sure you are
completely satised with your Saturn vehicle.
However, if you continue to remain unsatised after
following the procedure outlined in Steps One and
Two, Saturn and its retailers offer the additional
assistance of a neutral party through our voluntary
participation in a mediation/arbitration program
called Better Business Bureau (BBB) Auto Line.
The BBB Auto Line Program is an out-of-court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation of
the New Vehicle Limited Warranty. This program
is available at no cost to you, our customer.
Although you may be required to resort to this
informal dispute resolution program prior to ling a
court action, use of the program is free of charge
and your case is generally heard within 40 days.
If you do not agree with the decision given in your
case, you can reject it and proceed with any other
venue for relief available to you.Contact the BBB Auto Line Program by using the
toll-free telephone number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage and other factors.
Saturn Corporation reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
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