2007 SATURN OUTLOOK tow

GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 toward eligible
aftermarket driver or passenger adaptive
equipment you may require for your vehicle such
as hand controls, wheelchair/scooter lifts, etc.
The offer is available for a limited period of time
from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the
Saturn Customer Assistance Center at
1-800-553-6000. Text telephone (TTY) users,
call 1-800-833-6000.In Canada, customers may call the
Saturn Customer Communication Centre
at 1-800-263-1999. TTY users in Canada
may call 1-800-263-3830.
Roadside Assistance Program
For vehicles purchased in the U.S., call
1-800-553-6000; (Text Telephone (TTY):
1-800-833-6000).
For vehicles purchased in Canada, call
1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
As the owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving this vehicle without the consent
of the owner is not eligible for coverage.
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Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever comes rst, and, in Canada only, up to a
maximum of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 Canada). In Canada, service
to provide diesel may be restricted. For safety
reasons, propane and other alternative fuels
are not provided through this service.
Lock-out Service:Lock-out service is covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available
if you have an active OnStar
®subscription.
To ensure security, the driver must present
personal identication before lock-out service is
provided. In Canada, the vehicle registration is
also required.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest Saturn
retailer for warranty service or in the event
of a vehicle-disabling accident. Winch-out
assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in
good condition, when equipped and properly
inated, is covered at no charge. The customer
is responsible for the repair or replacement of
the tire if not covered by a warrantable failure.
Jump Start:A battery jump start is covered at
no charge if the vehicle does not start.
Trip Routing Service (Canada only):Upon
request, Roadside Assistance will send you
detailed, computer personalized maps,
highlighting your choice of either the most
direct route or the most scenic route to your
destination, anywhere in North America, along
with helpful travel information pertaining to
your trip.
Please allow three weeks before your planned
departure date. Trip routing requests are limited
to six per calendar year.
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Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
of the vehicle
Odometer reading, Vehicle Identication
Number (VIN) and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included
in the coverage provided by the New Vehicle
Limited Warranty. Saturn and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.
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If your vehicle cannot be driven, know where
the towing service is taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone
number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you need from
the other driver. Things like name, address,
phone number, driver’s license number, vehicle
license plate, vehicle make, model and model
year, Vehicle Identication Number (VIN),
insurance company and policy number, and a
general description of the damage to the other
vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they need. If they ask
for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a Saturn
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there,
or have it towed there. Specify to the facility
that any required replacement collision parts
be original equipment parts, either new Genuine
GM parts or recycled original GM parts.
Remember, recycled parts are not covered
by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the
repair using aftermarket parts. Discuss this with
your repair professional, and insist on Genuine
GM parts. Remember if your vehicle is leased you
may be obligated to have the vehicle repaired with
Genuine GM parts, even if your insurance coverage
does not pay the full cost.If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s
collision policy repair limits, as you have no
contractual limits with that company. In such cases,
you can have control of the repair and parts choices
as long as cost stays within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying Saturn Corporation.
If NHTSA receives similar complaints, it could
open an investigation, and if it nds that a safety
defect exists in a group of vehicles, it could
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your retailer or Saturn
Corporation.
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K
Keyless Entry System................................... 98
Keys............................................................. 97
L
Labeling, Tire Sidewall................................. 426
Lamps
Courtesy.................................................. 184
Dome....................................................... 185
Dome Lamp Override............................... 185
Reading................................................... 187
LATCH System
Child Restraints......................................... 61
License Plate Lamps................................... 423
Liftgate
Carbon Monoxide..................................... 109
Liftgate, Power............................................ 110
Light
Airbag Readiness..................................... 212
Antilock Brake System Warning................ 218
Brake System Warning............................. 217
Charging System..................................... 216Light (cont.)
Cruise Control.......................................... 226
Engine Coolant Temperature Warning....... 220
Fog Lamp................................................ 226
Highbeam On.......................................... 227
Malfunction Indicator................................ 222
Oil Pressure............................................. 225
Passenger Airbag Status Indicator............ 214
Passenger Safety Belt Reminder.............. 212
Safety Belt Reminder............................... 211
Security................................................... 226
StabiliTrak
®Indicator................................ 219
Tire Pressure........................................... 221
Tow/Haul Mode........................................ 227
Lighting
Delayed Entry.......................................... 186
Delayed Exit............................................ 186
Entry........................................................ 185
Parade Dimming...................................... 186
Lights
Exterior Lamps......................................... 182
Flash-to-Pass........................................... 176
High/Low Beam Changer ......................... 175
Loading Your Vehicle................................... 353
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Rear Door Security Locks........................... 108
Rear Safety Belt Comfort Guides.................. 43
Rear Seat Armrest...................................... 163
Rear Seat Audio (RSA)............................... 315
Rear Seat Entertainment System................. 305
Rear Seat Operation..................................... 18
Rear Seat Passengers, Safety Belts.............. 40
Rear Windshield Washer/Wiper.................... 178
Rearview Mirror, Automatic Dimming
with OnStar
®and Compass..................... 139
Rearview Mirror with OnStar®...................... 139
Reclining Seatbacks...................................... 15
Recommended Fluids and Lubricants.......... 497
Recreational Vehicle Towing........................ 358
Remote Keyless Entry (RKE) System............ 98
Remote Keyless Entry (RKE) System,
Operation................................................. 100
Removing the Flat Tire and Installing
the Spare Tire.......................................... 451
Removing the Spare Tire and Tools............ 448
Replacement Bulbs..................................... 423
Reporting Safety Defects
Canadian Government............................. 517
Saturn...................................................... 517
United States Government....................... 516Restraint System Check
Checking the Restraint Systems................. 93
Replacing Restraint System Parts
After a Crash......................................... 94
Retained Accessory Power (RAP)................ 125
Right Front Passenger Position,
Safety Belts............................................... 39
Roadside
Assistance Program................................. 509
Rocking Your Vehicle to Get it Out.............. 352
Routing, Engine Drive Belt.......................... 499
Running the Engine While Parked............... 138
S
Safety Belt
Passenger Reminder Light....................... 212
Pretensioners............................................. 47
Reminder Light........................................ 211
Safety Belts
Care of.................................................... 467
Driver Position........................................... 30
How to Wear Safety Belts Properly............ 29
Questions and Answers About
Safety Belts............................................ 28
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Tires (cont.)
Storing a Flat or Spare Tire and Tools..... 459
Tire Sidewall Labeling.............................. 426
Tire Terminology and Denitions............... 429
Uniform Tire Quality Grading.................... 442
Wheel Alignment and Tire Balance........... 444
Wheel Replacement................................. 444
When It Is Time for New Tires................. 440
Tow/Haul Mode........................................... 132
Tow/Haul Mode Light................................... 227
Towing
Recreational Vehicle................................. 358
Towing a Trailer....................................... 362
Your Vehicle............................................. 358
Traction
StabiliTrak
®System................................. 329
Transmission
Fluid, Automatic....................................... 394
Transmission Operation, Automatic.............. 129
Turn and Lane-Change Signals................... 174
Turn Signal/Multifunction Lever.................... 174
U
Ultrasonic Rear Parking Assist (URPA)........ 188
Understanding Radio Reception................... 318
Uniform Tire Quality Grading....................... 442
Universal Home Remote System................. 149
Operation........................................150, 154
System Identication................................ 149
V
Vehicle
Control..................................................... 326
Damage Warnings....................................... 5
Loading.................................................... 353
Symbols...................................................... 5
Vehicle Customization, DIC......................... 250
Vehicle Data Recording and Privacy............ 519
Vehicle Identication
Number (VIN).......................................... 474
Service Parts Identication Label.............. 474
Ventilation Adjustment.................................. 205
Visors.......................................................... 118
Voltage Devices, High and Wiring............... 475
Voltmeter Gage........................................... 216
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