
Do not heavily saturate your upholstery while
cleaning.
Damage to your vehicle’s interior may result
from the use of many organic solvents such
as naptha, alcohol, etc.
Fabric/Carpet
Cleaning Fabric/Carpet
Use a vacuum cleaner often to get rid of dust and
loose dirt. Wipe vinyl, leather, plastic, and
painted surfaces with a clean, damp cloth.
Your dealer has cleaners for the cleaning of fabric
and carpet. They will clean normal spots and
stains very well.
If the vehicle has the Ultra Lux
®suede fabric,
follow the listed procedures except do not use any
solvents or dry cleaning products.
Here are some cleaning tips:
Always read the instructions on the cleaner
label.
Clean up stains as soon as you can, before
they set.
Carefully scrape off any excess stain.
Use a clean cloth or sponge, and change to a
clean area often. A soft brush may be used if
stains are stubborn.
To avoid forming a ring on fabric after spot
cleaning, clean the entire area immediately
or it will set.
Most stains can be removed with club soda water.
To clean, use the following instructions:
1. For liquids: blot with a clean, soft white cloth.
For solids: remove as much as possible and
then vacuum or brush.
2. Apply club soda water to a clean, soft white
cloth. Do not over-saturate; the cloth should
not drip water.
3. Clean the entire area. Avoid getting the fabric
too wet.
4. Start cleaning from the seams into the stain to
avoid a ring effect.
5. Continue cleaning, using a clean area of the
cloth each time it becomes soiled.
6. When the stain is removed, blot the cleaned
area with another dry clean, soft white cloth.
422

When you go to your GM Goodwrench®dealer for
your service needs, you will know that GM-trained
and supported service technicians will perform
the work using genuine GM parts.
If you want to purchase service information, see
Service Publications Ordering Information on
page 474.
Owner Checks and Services on page 445tells you
what should be checked, when to check it, and
what you can easily do to help keep your vehicle in
good condition.
The proper replacement parts, uids, and
lubricants to use are listed inRecommended
Fluids and Lubricants on page 449andNormal
Maintenance Replacement Parts on page 450.
When your vehicle is serviced, make sure these
are used. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle. We recommend the use of
genuine GM parts.Scheduled Maintenance
When the change engine oil light and/or CHANGE
ENGINE OIL SOON message comes on, it
means that service is required for your vehicle.
Have your vehicle serviced as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions,
the engine oil life system may not indicate
that vehicle service is necessary for over a year.
However, the engine oil and lter must be changed
at least once a year and at this time the system
must be reset. Your GM Goodwrench
®dealer has
GM-trained service technicians who will perform
this work using genuine GM parts and reset
the system.
If the engine oil life system is ever reset
accidentally, you must service your vehicle within
3,000 miles (5 000 km) since your last service.
Remember to reset the oil life system whenever
the oil is changed. SeeEngine Oil Life System on
page 352for information on the Engine Oil Life
System and resetting the system.
440

For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number
of the vehicle.
Odometer reading, Vehicle Identi cation
Number (VIN), and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. Pontiac Roadside
Assistance:1-800-ROADSIDE (762-3743), text
telephone (TTY) users, call1-888-889-2438,
Canadian customers call1-800-268-6800.
Pontiac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Pontiac and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without noti cation.
Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
465

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts. In addition, for U.S.
customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available.
Claim amounts should re ect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also beresponsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer. Please
contact your dealer for speci c information about
availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the terms
and conditions described herein at its sole
discretion.
467