2007 PONTIAC SOLSTICE pair phone

Battery Run-Down Protection
Your vehicle has a battery saver feature designed
to protect your vehicle’s battery.
When any interior lamp is left on and the ignition
is turned off, the battery rundown protection
system will automatically turn the lamp off after
20 minutes. This will avoid draining the battery.
Accessory Power Outlet(s)
The accessory power outlet can be used to
connect electrical equipment such as a cellular
phone or CB radio.
The accessory power outlet is located on the
instrument panel, below the radio.
To use the outlet, remove the cover. When not in
use, always cover the outlet with the protective cap.
Notice:Leaving electrical equipment plugged
in for an extended period of time while the
vehicle is off will drain the battery. Power is
always supplied to the outlets. Always unplug
electrical equipment when not in use and
do not plug in equipment that exceeds
the maximum 20 ampere rating.Certain electrical accessories may not be
compatible with the accessory power outlet and
could result in blown vehicle or adapter fuses.
If you experience a problem, see your dealer
for additional information on the accessory
power outlet.
Notice:Adding any electrical equipment to
your vehicle may damage it or keep other
components from working as they should.
The repairs would not be covered by your
warranty. Do not use equipment exceeding
maximum amperage rating of 20 amperes.
Check with your dealer before adding electrical
equipment.
When adding electrical equipment, be sure to
follow the installation instructions included with
the equipment.
Notice:Improper use of the power outlet can
cause damage not covered by your warranty.
Do not hang any type of accessory or
accessory bracket from the plug because the
power outlets are designed for accessory
power plugs only.
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Customer Assistance and Information....... 362
Customer Satisfaction Procedure............... 362
Online Owner Center................................. 365
Customer Assistance for Text
Telephone (TTY) Users.......................... 366
Customer Assistance Offices..................... 366
GM Mobility Reimbursement Program........ 367
Roadside Assistance Program................... 368
Courtesy Transportation............................. 371
Vehicle Data Collection and Event
Data Recorders...................................... 373
Collision Damage Repair........................... 375Reporting Safety Defects............................ 379
Reporting Safety Defects to the
United States Government..................... 379
Reporting Safety Defects to the
Canadian Government............................ 379
Reporting Safety Defects to
General Motors...................................... 379
Service Publications Ordering
Information............................................. 380
Section 7 Customer Assistance Information
361

When contacting Pontiac, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your
new vehicle. However, if you continue to remain
unsatised after following the procedure outlined in
Steps One and Two, you should le with the
BBB Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation of the
New Vehicle Limited Warranty. Although you may
be required to resort to this informal dispute
resolution program prior to ling a court action, use
of the program is free of charge and your case will
generally be heard within 40 days. If you do not
agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.You can contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use Text
Telephones (TTYs), Pontiac has TTY equipment
available at its Customer Assistance Center.
Any TTY user can communicate with Pontiac by
dialing: 1-800-833-PONT (7668). (TTY users
in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free
number for assistance. However, if a customer
wishes to write or e-mail Pontiac, the letter should
be addressed to:
United States — Customer Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668
(For Text Telephone devices (TTYs))Roadside Assistance: 1-800-ROADSIDE
(762-3743)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
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Alternative Service:There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100
upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures are
covered under Pontiac’s Bumper-to-Bumper
warranty, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are
the responsibility of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number
of the vehicle.
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. Pontiac Roadside
Assistance:1-800-ROADSIDE (762-3743), text
telephone (TTY) users, call1-888-889-2438,
Canadian customers call1-800-268-6800.
Pontiac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Pontiac and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.
370

If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 368for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Center Console Storage Area........................ 99
Chains, Tire................................................. 302
Charging System Light................................ 134
Check
Engine Light............................................ 138
Checking Things Under the Hood................ 242
Chemical Paint Spotting.............................. 323
Child Restraints
Child Restraint Systems............................. 33
Infants and Young Children........................ 30
Lower Anchors and Tethers for Children....... 37
Older Children........................................... 27
Securing a Child Restraint in the
Passenger Seat Position......................... 38
Cigarette Lighter.......................................... 122
Cleaning
Aluminum or Chrome-Plated Wheels........ 321
Convertible Top........................................ 320
Exterior Lamps/Lenses............................. 318
Fabric/Carpet........................................... 315
Finish Care.............................................. 319
Inside of Your Vehicle.............................. 314
Instrument Panel, Vinyl, and
Other Plastic Surfaces.......................... 317
Leather.................................................... 316
Tires........................................................ 322Cleaning (cont.)
Underbody Maintenance........................... 323
Washing Your Vehicle .............................. 318
Weatherstrips........................................... 317
Windshield and Wiper Blades................... 320
Climate Control System............................... 122
Outlet Adjustment..................................... 126
Clutch, Hydraulic......................................... 256
Collision Damage Repair............................. 375
Content Theft-Deterrent................................. 72
Control of a Vehicle..................................... 194
Convertible Top............................................. 99
Coolant
Engine Temperature Warning Light........... 137
Low Warning Light................................... 138
Surge Tank Pressure Cap........................ 260
Cooling System........................................... 262
Cruise Control............................................. 115
Cupholder(s)................................................. 98
Customer Assistance Information
Courtesy Transportation........................... 371
Customer Assistance for Text
Telephone (TTY) Users......................... 366
Customer Assistance Offices.................... 366
Customer Satisfaction Procedure.............. 362
GM Mobility Reimbursement Program...... 367
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