2007 PONTIAC SOLSTICE ESP

Put on extra clothing or wrap a blanket around
you. If you do not have blankets or extra
clothing, make body insulators from
newspapers, burlap bags, rags, oor
mats — anything you can wrap around yourself
or tuck under your clothing to
keep warm.
You can run the engine to keep warm, but be
careful.
{CAUTION:
Snow can trap exhaust gases under your
vehicle. This can cause deadly CO (carbon
monoxide) gas to get inside. CO could
overcome you and kill you. You cannot
see it or smell it, so you might not know it
is in your vehicle. Clear away snow from
around the base of your vehicle, especially
any that is blocking your exhaust pipe.
And check around again from time to time
to be sure snow does not collect there.
Open a window just a little on the side of
the vehicle that is away from the wind.
This will help keep CO out.
223

CAUTION: (Continued)

Underinated tires pose the same
danger as overloaded tires. The
resulting accident could cause serious
injury. Check all tires frequently to
maintain the recommended pressure.
Tire pressure should be checked when
your vehicle’s tires are cold. See
Inflation - Tire Pressure on page 292.
Overinated tires are more likely to
be cut, punctured, or broken by a
sudden impact — such as when you
hit a pothole. Keep tires at the
recommended pressure.
Worn, old tires can cause accidents.
If the tire’s tread is badly worn, or
if your vehicle’s tires have been
damaged, replace them.Notice:If your vehicle has P245/45R18 size
tires, they are classied as low-prole
tires. Low-prole tires are more susceptible to
damage from road hazards or curb impact
than standard prole tires. Tire and or wheel
assembly damage can occur when coming into
contact with road hazards like, potholes or
sharp edged objects or when sliding into
a curb. Your GM warranty does not cover this
type of damage. Keep tires set to the correct
ination pressure and when possible avoid
contact with curbs, potholes and other
road hazards.
Winter Tires
If your vehicle has P245/45R18 size tires, they are
classied as low-prole performance tires. These
tires are designed for very responsive driving on
wet or dry pavement. If you expect to drive on snow
or ice covered roads often, you may want to get
winter tires for your vehicle. The low-prole
performance tires may not offer the traction you
would like or the same level of performance as
winter tires on snow or ice covered roads.
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GAWR RR:Gross Axle Weight Rating for the rear
axle. SeeLoading Your Vehicle on page 226.
Intended Outboard Sidewall:The side of
an asymmetrical tire, that must always face
outward when mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
Light Truck (LT-Metric) Tire:A tire used on
light duty trucks and some multipurpose passenger
vehicles.
Load Index:An assigned number ranging from
1 to 279 that corresponds to the load carrying
capacity of a tire.
Maximum Ination Pressure:The maximum
air pressure to which a cold tire may be inated.
The maximum air pressure is molded onto the
sidewall.
Maximum Load Rating:The load rating for a tire
at the maximum permissible ination pressure
for that tire.
Maximum Loaded Vehicle Weight:The sum of
curb weight, accessory weight, vehicle capacity
weight, and production options weight.Normal Occupant Weight:The number of
occupants a vehicle is designed to seat multiplied
by 150 lbs (68 kg). SeeLoading Your Vehicle
on page 226.
Occupant Distribution:Designated seating
positions.
Outward Facing Sidewall:The side of an
asymmetrical tire that has a particular side that
faces outward when mounted on a vehicle.
The side of the tire that contains a whitewall,
bears white lettering, or bears manufacturer,
brand, and/or model name molding that is higher
or deeper than the same moldings on the
other sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on
passenger cars and some light duty trucks and
multipurpose vehicles.
Recommended Ination Pressure:Vehicle
manufacturer’s recommended tire ination
pressure as shown on the tire placard. See
Ination - Tire Pressure on page 292and
Loading Your Vehicle on page 226.
290

Uniform Tire Quality Grading
Quality grades can be found where applicable on
the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use
spare tires, tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specied
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from
the norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured
under controlled conditions on specied
government test surfaces of asphalt and concrete.
A tire marked C may have poor traction
performance.
Warning:The traction grade assigned to this tire
is based on straight-ahead braking traction
tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
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Temperature – A, B, C
The temperature grades are A (the highest),
B, and C, representing the tire’s resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
Warning:The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned
and balanced carefully at the factory to give you
the longest tire life and best overall performance.
Adjustments to wheel alignment and tire
balancing will not be necessary on a regular basis.
However, if you notice unusual tire wear or your
vehicle pulling to one side or the other, the
alignment may need to be checked. If you notice
your vehicle vibrating when driving on a smooth
road, your tires and wheels may need to be
rebalanced. See your dealer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly
rusted or corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts and wheel nuts
should be replaced. If the wheel leaks air, replace
it (except some aluminum wheels, which can
sometimes be repaired). See your dealer if any of
these conditions exist.
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Tire Chains
{CAUTION:
Do not use tire chains. There is not
enough clearance. Tire chains used on a
vehicle without the proper amount of
clearance can cause damage to the brakes,
suspension, or other vehicle parts. The
area damaged by the tire chains could
cause you to lose control of your vehicle
and you or others may be injured in a
crash. Use another type of traction device
only if its manufacturer recommends
it for use on your vehicle and tire size
combination and road conditions. Follow
that manufacturer’s instructions. To help
avoid damage to your vehicle, drive slowly,
re-adjust or remove the device if it is
contacting your vehicle, and do not spin
your wheels. If you do nd traction devices
that will t, install them on the rear tires.
If a Tire Goes Flat
Your vehicle has a tire inator kit. There is no
spare tire, no tire changing equipment, and
no place to store a tire.
It is unusual for a tire to blow out while you are
driving, especially if you maintain your tires
properly. SeeTires on page 284. If air goes out
of a tire, it is much more likely to leak out slowly.
But, if you should ever have a blow out, here are
a few tips about what to expect and what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the steering
wheel rmly. Steer to maintain lane position,
and then gently brake to a stop well out of the
traffic lane.
A rear blow out, particularly on a curve, acts much
like a skid and may require the same correction
you would use in a skid. In any rear blow out,
remove your foot from the accelerator pedal. Get
the vehicle under control by steering the way
you want the vehicle to go. It may be very bumpy
and noisy, but you can still steer. Gently brake
to a stop, well off the road if possible.
302

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Pontiac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Pontiac
Customer Assistance Center by calling
1-800-762-2737. In Canada, contact General
Motors of Canada Customer Communication
Centre in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
362

Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of your spare tire
in good condition is covered at no charge. The
customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start is covered at no
charge.
Additional Services for Canadian
Customers

Trip Routing Service:Upon Request,
Roadside Assistance can send you detailed,
computer-personalized maps, highlighting your
choice of either the most direct route or the
most scenic route to your destination,
anywhere in North America, along with any
helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.We will make every attempt to send your
personalized trip routing as quickly as
possible, but it’s best to allow three weeks
before your planned departure date.
Trip routing requests will be limited to
six per calendar year.
Trip Interruption Benets and Assistance:
In the event of a warranty related vehicle
disablement, while en route and over
250 kilometres from original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of $500
(Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation
(maximum of $40/day). This benet is to assist
you with some of the unplanned expense
you may incur while waiting for your vehicle to
be repaired.
Pre-authorization, original detailed receipts
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
369