AV-48
< FUNCTION DIAGNOSIS >[AUDIO WITH NAVIGATION]
DIAGNOSIS SYSTEM (NAVI CONTROL UNIT)
The device name of Bluetooth can be confirmed and changed.
The device name can be changed by sixteen digits within A to Z
(small character can be used) and - (hyphen).
Delete Unit Connection Log
Deletes any unit connection records and error records from the NAVI
control unit memory. (Clear the records of the unit that has been
removed.)
Feature Restriction Setting
Operations of navigation system that are performed while driving
can be restricted by using this function.
CAUTION:
Once operational restrictions are imposed, they can not be can-
celled even when the software is updated or the language-
switching program is loaded.
CONSULT - III Function (MULTI AV)INFOID:0000000001728644
CONSULT-III functions
CONSULT-III performs the following functions via the communication with the NAVI control unit.
Self-diagnosis results
In CONSULT-III self-diagnosis, self-diagnosis results and error history are displayed collectively.
The current malfunction indicates “CRNT”. The past malfunction indicates “PAST”.
The timing is displayed as “0” if any of the error codes [U1000], [U1010], [U1300] and [U1310] is detected.
The counter increases by 1 if the condition is normal at the next ignition switch ON cycle.
Self-diagnosis results display item
JPNIA0171GB
JPNIA0172GB
JSNIA0345GB
Diagnosis mode Description
SELF-DIAG RESULTSPerforms a diagnosis on the NAVI control unit and a connection diagnosis for the communica-
tion circuit of the Multi AV system, and displays the current and past malfunctions collectively.
DATA MONITOR The diagnosis of vehicle signal that is input to the NAVI control unit can be performed.
AV COMM MONITOR Allows the technician to monitor the status of the Multi AV system communication signals.
ECU PART NUMBER The part number of NAVI control unit can be checked.
AV
NORMAL OPERATING CONDITION
AV-111
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
MB A
O
P
NORMAL OPERATING CONDITION
DescriptionINFOID:0000000001728768
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. Service the vehicle's battery as necessary and re-enter the information in the Address Book If this occurs.
VEHICLE ICON
Symptoms Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off.
Push and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Push “MAP”.
The screen is too dim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are dark-
er or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be se-
lected.Some menu items become unavailable while the ve-
hicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptoms Possible cause Possible solution
Names of roads and locations differ
between Plan view and Birdview™.This is because the quantity of the displayed informa-
tion is reduced so that the screen does not become
too crowded. There is also a chance that names of
the roads or locations may be displayed multiple
times, and the names appearing on the screen may
be different because of a processing procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
where GPS can be received.
The position and direction of the vehicle may be in-
correct depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehicle
for a while to automatically correct the po-
sition and direction of the vehicle icon.
When the vehicle is traveling on a
new road, the vehicle icon is locat-
ed on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available. Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights. The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even when
the vehicle is moving.The current location map screen is not displayed. Push “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Push “MAP”.
AV-112
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
MAP DVD-ROM
ROUTE CALCULATION AND VISUAL GUIDANCE
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a while.
GPS signals cannot be received because objects are
placed on top of the display.Remove the objects from top of the dis-
play.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
The location of vehicle icon is mis-
aligned from the actual position.Speed calculations based on the speed sensor may
be incorrect when using tire chains or replacing the
tires.Drive the vehicle for a while (at approxi-
mately 30 km/h (19 MPH) for about 30
minutes) to automatically correct the vehi-
cle icon position.
Contact an NISSAN / INFINITI dealer if
this does not correct the vehicle icon posi-
tion.
The map data has mistake or is incomplete (the vehi-
cle icon position is always misaligned in the same ar-
ea).Updated road information will be included
in the next version of the map DVD-ROM. Symptoms Possible cause Possible solution
Symptom Possible cause Possible solution
The message “Error” appears. Map DVD-ROM is dirty or partially damaged.Check the DVD-ROM and wipe it clean
with a soft cloth.
Replace the DVD-ROM if there is any
damage.
Symptoms Possible cause Possible solution
In the auto reroute calculation, way-
points are not included.Waypoints already passed are not included in the
auto reroute calculation.In case of going to that waypoints again,
edit the route.
Route information is not displayed.Route calculation has not yet been performed.Set the destination and perform route calcu-
lation.
The vehicle is not driven on the suggested route. Drive on the suggested route.
Route guidance is set to off. Turn on route guidance.
Route information is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
The auto reroute calculation (or de-
tour calculation) suggests the same
route as the one previously sug-
gested. Route calculation took priority conditions into con-
sideration, but the same route was calculated. This is not a malfunction.
A waypoint cannot be added.Five waypoints are already set on the route, includ-
ing ones that already passed.A maximum of 5 waypoints can be set on
the route. In case of going to 6 or more way-
points, perform route calculations multiple
times as necessary.
The suggested route is not dis-
played.Roads near the destination cannot be calculated.Reset the destination to a main or ordinary
road, and recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away.Divide the way by selecting one or two inter-
mediate destinations, and perform route
calculations multiple times.
There are time restricted roads (by day of week, by
time) near the current vehicle location or destina-
tion.Set Use Time Restricted Roads to off.
A part of the route is not displayed.The suggested route includes narrow streets (roads
displayed in gray).This is not a malfunction.
AV-118
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
THE CURRENT POSITION MARK JUMPS.
In the following cases, the current location mark may appear to jump as a result of automatic correction of the
current location.
When map matching has been done
- The current location mark may seem to jump if current location and the current location mark are different
when map matching is done. At this time, the location may be “corrected” to the incorrect road or to a loca-
tion which is not on a road.
When GPS location correction has been done
- The current location mark may seem to jump if current location and the current location mark are different
when location is corrected using GPS measurements. At this time, the location may be “corrected” to a loca-
tion which is not on a road.
THE CURRENT LOCATION MARK IS IN A RIVER OR THE SEA.
The navigation system moves the current location mark with no distinction between land and rivers or sea. It
may appear that the vehicle is driving in a river or the sea if the location mark is somehow out of place.
CURRENT LOCATION MARK ROTATES WITHOUT OPERATION
The rotating condition is recorded as the stop condition if the ignition switch is turned ON with the turntable
rotating. Therefore, the current location mark might rotate when actually stopping.
WHEN DRIVING ON THE SAME ROAD, SOMETIMES THE CURRENT LOCATION MARK IS IN THE
CORRECT PLACE AND SOMETIMES IT IS IN THE INCORRECT PLACE.
The conditions of the GPS antenna (GPS data) and gyroscope (angular speed sensor) change gradually.
Depending on the road traveled and operation of the steering wheel, the location detection results will be dif-
ferent. Therefore, even on a road on which the location has never been incorrect, conditions may cause the
vehicle mark to deviate.
LOCATION CORRECTION BY MAP MATCHING IS SLOW.
The map matching function needs to refer to the data of the surrounding area. It is necessary to drive some
distance for the function to work.
Because of the way map matching operates, when there are many roads running in similar directions in the
surrounding area a matching determination may be impossible. The location will remain uncorrected until
some special feature is found.
ALTHOUGH THE GPS RECEIVING DISPLAY IS GREEN, THE VEHICLE MARK DOES NOT RE-
TURN TO THE CORRECT LOCATION.
GPS accuracy has a malfunction range of about 10 m (30 ft). In some cases the current location mark may
not be on the correct street, even when GPS location correction is done.
The navigation system compares the results of GPS location detection with the results from map-matching
location detection. The one that is determined to have higher accuracy is used.
Position correction by GPS is not available while the vehicle is stopped.
THE NAME OF THE CURRENT PLACE IS NOT DISPLAYED.
The current place name might not be displayed when there is no name of place information in the map screen.
THE DISPLAY IS DIFFERENT BETWEEN BIRDVIEW® AND (FLAT) MAP DISPLAY.
The following is different at Birdview®.
The current place name displays names that are primarily in the direction of vehicle travel.
The amount of time before the vehicle travel or turn angle is updated on the screen is longer than for the
(flat) map display.
The conditions for display of place names, roads, and other data are different for nearby areas and for more
distant areas.
Some trimming of the character data is done to prevent the display from becoming too complex. In some
cases and in some locations, the display contents may differ.
The same place name, street name, etc. may be displayed multiple times.