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22
temporary spare tire provided in your vehicle.
• Because your lightweight temporary spare tire was
specifi cally designed for your car, it should not be used
on any other vehicle.
• Do not use snow chains on your lightweight temporary
spare tire. This could cause damage to your vehicle.
• Your lightweight temporary spare has very limited wear
potential (up to 300 miles/500 km) .
• In order to conserve tire treadlife, the lightweight
temporary spare tire should be returned to your trunk
as soon as the standard tire has been repaired or
replaced. Never use the spare if treadwear indicator
(TWI) bars are exposed or it is worn to the last 2/32"
tread depth.
• Do not use your original equipment lightweight
temporary spare tire on any other than its original
equipment rim. The replacement lightweight temporary
spare tire must match the original equipment tire
removed from your lightweight temporary spare rim.
Check the tire for the lightweight temporary spare tire
size marking designation and compare size markings
with those found on both your original lightweight
temporary spare and rim.
NOTE: Your original equipment lightweight temporary
spare tire and rim combination is not the same size as the
other tires and rims with which your vehicle is equipped.
Standard tires, snow tires, conventional wheel covers or
rim rings should not be fi tted to your lightweight temporary
spare tire rim or assembly.
• Improper mounting can cause tire/rim assembly
explosion and serious injury. Tire Fitters: Follow tire
manufacturer’s instructions and match tire diameter to
rim diameter. Mount the lightweight temporary spare
tire only on a rim originally fi tted with a temporary spare
of the same size. Lubricate beads and rim contact
surfaces. Lock assembly on mounting machine or
place in a safety cage. STAND BACK; infl ate in short
DUNLOP PASSENGER TIRE LIMITED WARRANTY
bursts with extension hose, clip-on chuck on in-line
gauge. Never exceed 40 psi to seat beads or use
a volatile substance or a rubber “donut” to aid bead
seating. Only specially trained persons should mount
lightweight temporary spare tires.
Dunlop brand tires are serviced by The Goodyear Tire &
Rubber Company and Goodyear Canada Inc. through
authorized Dunlop outlets.
You must go to an authorized Dunlop outlet for replacement
tires and all warranty service.
THE WARRANTOR The warrantor of Dunlop tires is Goodyear/Dunlop N.A.
Limited at 1144 East Market Street, Akron, Ohio 44136-
0001
FOR SERVICE ASSISTANCE OR
INFORMATION:
• FIRST CONTACT THE NEAREST
DUNLOP RETAILER.
• IF ADDITIONAL ASSISTANCE IS REQUIRED:
IN THE UNITED STATES:
Call (800) 321-2136, or write:
Goodyear/Dunlop Consumer Relations
Dept. 728
1144 East Market Street, Akron, OH 44316-0001
IN CANADA:
Call (800) 387-3288, or write:
Goodyear/Dunlop Consumer Relations Department
450 Kipling Avenue
Toronto, Ontario M8Z 5E1
SAFETY WARNINGSSerious injury or property damage may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING:
Follow the owner’s manual, tire placard in vehicle,
or Important Tire Safety Information located in this
booklet.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO
IMPROPER MOUNTING:
Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
• TIRE SPINNING ON SLIPPERY SURFACES SUCH
AS SNOW, MUD, ICE, ETC. DO NOT SPIN TIRES
IN EXCESS OF 35 MPH (55 KPH) , AS INDICATED
ON THE SPEEDOMETER. PERSONAL INJURY
AND SEVERE DAMAGE MAY RESULT FROM
EXCESSIVE WHEEL SPINNING, INCLUDING TIRE
DISINTEGRATION OR AXLE FAILURE.
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23
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”)
is issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for General-brand original
equipment tires and is a promise of replacement under
certain specifi ed conditions. This Policy applies to tires in
normal service displaying adjustable conditions (see Section
4) and does not require the existence of a workmanship or
material related condition in order to qualify for adjustment.
THIS POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger
Car, Light Truck and Serva-Spare tires bearing
the General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires,
used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this
Policy.
2. WHAT IS THE ADJUSTMENT POLICY
AND FOR HOW LONG?
Limited warranty coverage is for a maximum period of 72
months from the date of purchase*, determined by the
new vehicle registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-Spare tire,
used in normal service, becomes unserviceable from a
condition other than those listed under Section 4, during
or after the time or treadwear periods shown below, it will
be replaced with a comparable** new General brand tire
according to (A) and (B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger Tire First 12 Months or First 2/32nds,
(whichever comes fi rst) .
Mounting & balancing included
free of charge. Owner pays all
applicable taxes.
Light Truck Tire First 12 Months or First 3/32nds,
(whichever comes fi rst) .
Mounting & balancing included
free of charge. Owner pays all
applicable taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd
Tires Mounting & balancing included
free of charge. Owner pays all
applicable taxes.
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After the "Free Replacement Policy" expires (set forth in
section 2A) , and the tire is still within 72 months from
the date of purchase*, you will pay, on a pro rata basis,
for a comparable** new General brand replacement tire.
A tire is eligible for an adjustment on a pro rata basis
until the tread is worn down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The tire tread is
worn out at this point and this Policy ends regardless of
time period. Owner pays all applicable taxes (including
F.E.T.) , mounting and balancing charges.Serva-Spare Tires
After the “Free Replacement Policy” expires (set forth
in section 2A) , no adjustment will be made.
* At the time of claim, you need to present your new vehicle
registration or new vehicle sales invoice showing date of
purchase. If satisfactory proof-of-purchase date is not
provided, the D.O.T. certifi cation date of manufacture (tire
serial number) will be used.
** A “comparable” new General brand tire may be either the
same tire line or the same basic construction but with a
different sidewall or tread confi guration. If a higher-priced
tire is accepted as replacement, the owner will pay the
difference in price. Any tire replaced under this Policy will
be covered by the current General Tire Limited Warranty
and Adjustment Policy
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multiplying
the percentage of the usable tread worn by the Dealers
Selling Price (excluding all applicable taxes) at the time
of the adjustment or the General brand current published
Adjustment Base Price, whichever is lower. The usable
tread is the original tread down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The Ajustment
Base Price is intended to fairly represent a Dealer's Selling
Price for the same or comparable tire.
GENERAL TIRE LIMITED WARRANTY
(Continued on page 24)
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24
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a. The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy”
(set forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and
infl ation practices causing excessive operational
temperatures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking
coverage is for a maximum period of 48 months
from the date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally
operated outside the United States and Canada are
not covered under this Policy. For tires on vehicles
normally operated outside the United States and
Canada, see the nearest General Tire dealer or
distributor for local coverage. Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage
up to a predetermined mileage under this Policy.
Tire(s) used in racing related activities or competitive
events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE OR INTENDED BY COMPANY.
COMPANY DISCLAIMS ALL IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THIS WRITTEN WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND
INCIDENTAL DAMAGES. THE REMEDIES SET FORTH
IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.5. COMPANY'S OBLIGATIONSAny replacement qualifying under this Adjustment Policy
will be made by any General brand authorized dealer or
vehicle dealer authorized to handle General brand tire
adjustments. Company will replace the tire pursuant to
the terms of this Adjustment Policy.
6. OWNER’S OBLIGATIONSTo make a claim under this Policy concerning any tire which
is covered by this Policy, you must present your claim with
the tire to any General brand tire dealer or vehicle dealer
authorized to handle General brand tires. For the nearest
General brand tire dealer, check the Yellow Pages, or use
the General brand Internet address, or one of the “800”
numbers shown under “For Customer Assistance.” To be
eligible for the terms of this Policy, you need to present
your new vehicle registration form or new vehicle sales
invoice showing date of purchase. Tires replaced on an
adjustment basis become the property of Company. You
will be required to sign the Company Limited Warranty
Claim Form or dealer replacement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment of
local tire-disposal fees and any parts or service regardless
of mileage or months of service. This includes payment for
tire rotation, alignment, towing, road service, valve stems
and tire repairs.
GENERAL TIRE LIMITED WARRANTY
(Continued on page 25)
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Page 28 of 55
25GENERAL TIRE LIMITED WARRANTY
Owner is responsible for maintaining proper tire air pressure
and for proper maintenance of the tire.
THE WARRANTORThe warrantor of General brand tires is Continental
Tire North America, Inc., 1800 Continental Blvd.,
Charlotte, NC 28273.
For Customer Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
SAFETY WARNINGDisregarding any of the safety precautions and
instructions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious personal
injury or death.
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26
ELIGIBILITYYou are eligible for the benefi ts of this policy if you are the
owner or authorized agent of the owner of new Goodyear
highway auto and light truck tires bearing Department of
Transportation prescribed tire identifi cation numbers, and
if your tires have been used only on the vehicle on which
they were originally installed according to the vehicle
manufacturer’s recommendations.
COVERAGE (REPLACEMENT FREE)Any new Goodyear highway radial auto tire or radial light
truck tire, except Unisteel radial light truck tires, covered
by this policy, that does not deliver satisfactory highway
service due to a workmanship or material related condition
(see Adjustment Policy Limitations) during the fi rst 25% of
usable treadwear, or twelve months from date of purchase,
whichever comes fi rst, will be replaced with a comparable
new Goodyear tire without charge. Mounting and balancing
are included.
Any Goodyear temporary spare tire that does not deliver
satisfactory highway service due to a workmanship or
material related condition during the fi rst 50% of usable
tread depth (1/32 of an inch) will be replaced with a
comparable new Goodyear temporary spare tire without
charge. Mounting is included. After the fi rst 50% of
usable treadwear, you pay only an adjustment charge for
the treadwear received, plus any mounting charge.
COVERAGE (PRORATED ADJUSTMENT)Tires not eligible for no charge adjustment that do not
deliver satisfactory service due to a workmanship or material
related condition will be replaced with comparable new
Goodyear tires on a pro rata basis. The replacement price
will be calculated by multiplying the current Goodyear
“predetermined price for adjustment” or current advertised
price at adjustment location (whichever is lower) by the
percentage of usable original tread that has been worn off at
the time of the adjustment. You pay for mounting, balancing,
and an amount equal to the full current Federal Excise Tax
applicable to the comparable new replacement tire.
The “predetermined price for adjustment,” available at
all Goodyear Auto Service Centers and participating
dealers, fairly represents the actual regular retail selling
price of the comparable tire at the time of adjustment. If
a “predetermined price for adjustment” is not available,
adjustment will be based on the price at which you are
entitled to buy at the time of adjustment.
A tire has delivered its full original tread life and this
warranty ends when the treadwear indicators become
visible, regardless of age or mileage.DEFINITION OF COMPARABLE TIRE
A “comparable” new Goodyear tire may either be the
same line of tire or, in the event the disabled tire is out of
production, the same basic construction and quality with
different sidewall or tread confi guration.
If a higher priced tire is accepted as replacement, the
difference in price will be additional.
Any tire replacement under this warranty will be covered by
the Goodyear warranty in effect at time of replacement.
ADJUSTMENT POLICY LIMITATIONS
This limited warranty is applicable only in the United States
and Canada.
No representative or dealer has authority to make any
representation, promise, or agreement on behalf of
Goodyear, except as stated herein.
The following are not covered by this policy:
• Goodyear does not warrant and will not give credit in
any adjustment transaction for any kind of material added
to the tire after leaving a Goodyear factory, nor will it
adjust any tire which has failed as a result of adding
any such material. (Example: Tire fi llers, sealants, or
balancing substances.)
GOODYEAR TIRE LIMITED WARRANTY
(Continued on page 27)
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27
• Irregular wear or tire damage due to:
• Road hazards (including punctures, cuts, snags,
impact breaks, etc.) .
• Wreck, collision, or fi re.
• Improper infl ation, overloading, high speed spinup,
mis-application, misuse, negligence, racing, chain
damage or improper mounting or demounting.
• Mechanical condition of the vehicle.
• Ride disturbance after the fi rst 25% of usable
treadwear or due to damaged wheels or any vehicle
condition.
• Temporary spare tires used on vehicle used in racing
and on passenger cars in special applications, such
as police pursuit service.
• Any tire intentionally altered after leaving a Goodyear
factory to change its appearance. (Example: White
inlay on a black tire.)
• Tires with weather cracking which were purchased
more than four (4) years prior to presentation for
adjustment. If you have no proof of purchase date,
tires manufactured four (4) or more years prior to
presentation are not covered.
• Loss of time, inconvenience, loss of use of the
vehicle or consequential damage.
Some states do not allow the exclusion or limitation
of incidental or consequential damages so the above
limitations or exclusion may not apply to you.THE WARRANTORThe warrantor of Goodyear tires is The Goodyear Tire
& Rubber Company, 1144 E. Market Street, Akron,
Ohio 44316.
For Customer Assistance:
1-800-321-2136 (Nationwide)
SAFETY WARNINGFollow safety precautions and instructions contained
in the Owner’s Manual, tire placard in the vehicle or
the Important Tire Safety Information in this booklet.
Disregarding tire safety information may result in tire
failure or explosion causing serious personal injury
or death. Any tire, no matter how well constructed, may fail in service
or otherwise become unserviceable due to conditions
beyond the control of the manufacturer. This warranty is
not intended as a representation that a tire failure cannot
occur.
OWNER’S OBLIGATIONSa. You must present the tire to be adjusted to a Goodyear
Auto Service Center or Goodyear Tire Dealer. (Please
consult your telephone directory for locations.) Tires
replaced on an adjustment basis become the property
of The Goodyear Tire & Rubber Company.
b. You must pay for taxes or any additional service you
order at the time of adjustment.
c. No claim will be recognized unless submitted on a
Goodyear claim form (supplied by Goodyear dealer or
Auto Service Center) completely fi lled out and signed
by you, the owner of the tire presented for adjustment,
or your authorized agent.
LEGAL RIGHTSThis warranty gives you specifi c legal rights, and you may
also have other rights which vary from state to state.
GOODYEAR TIRE LIMITED WARRANTY
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28
WHO IS COVEREDThe owner of a Michelin Passenger or Light Truck tire which
bears the Michelin name and complete DOT identifi cation
number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenger and Light Truck tires, used in normal
service on the vehicle on which they were originally fi tted
and in accordance with the maintenance recommendations
and safety warnings contained in the owner’s manual and
in the Important Tire Safety Information Section of this
booklet, are covered by this warranty against defects in
workmanship and material for the life of the original usable
tread, or 6 years from the date of purchase, whichever
comes fi rst. At that time, all warranties, express or implied,
are terminated. The usable tread is the original tread
down to the level of the tread wear indicators - 2/32nds
of an inch (1.6mm) of tread remaining. Date of purchase
is documented by new vehicle registration or tire sales
invoice. If no proof of purchase, coverage will be based
on date of manufacture.WHAT IS NOT COVEREDTires which become unserviceable due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
• Incorrect mounting of the tire, tire/wheel imbalance, or
improper repair;
• Underinfl ation, overinfl ation, improper maintenance or
other abuse;
• Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
• Accident, fi re, chemical corrosion, tire alteration, or
vandalism;
• Ozone or weather cracking.WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a comparable
new Michelin tire, free of charge, when 2/32nds of an inch
(1.6mm) or less of the original tread is worn, (or 25% or
less, whichever is most benefi cial to the user) and within 12
months of the date of purchase. Mounting and balancing
of tires is included. The cost of any other service charges
or applicable taxes are payable by the user.
When more than 2/32nds of an inch of original tread has
been worn (or more than 25%, whichever is most benefi cial
to the user) or after 12 months from date of purchase,
the user must pay the cost of a comparable new Michelin
passenger or light truck replacement tire on a pro-rata basis.
The dealer shall determine the charge by multiplying the
percentage of the original usable tread worn by the current
actual selling price at the adjustment location or the price
on the current Michelin Base Price List, whichever is lower.
This List is based on a predetermined price intended to
fairly represent the actual selling price of the tire. The cost
of mounting, balancing and any other service charges or
applicable taxes are payable by the user.
MICHELIN TIRE LIMITED WARRANTY
(Continued on page 29)
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29
WHAT THE CONSUMER MUST DOWhen making a claim under the terms of this warranty, the
consumer must present the tire to an authorized Michelin
Dealer. To locate an Authorized Tire Dealer, check the
yellow pages under “Tire Dealers - Retail.”
The vehicle on which the tire was used should be available
for inspection.
It is essential that you read and understand the safety and
maintenance recommendations (see Safety Maintenance
Information) for your tires.
CONDITIONS AND EXCLUSIONSTHIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE,
INCONVENIENCE OR CONSEQUENTIAL DAMAGE.
TIRES PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND MICHELIN
ACCEPTS NO RESPONSIBILITY FOR LOSS OF, OR
DAMAGE TO, TIRES WHICH ARE IN THE CUSTODY
OR CONTROL OF A MICHELIN TIRE DEALER FOR
THE PURPOSES OF INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM,
THE CONSUMER MUST MAKE THE TIRE AVAILABLE
FOR FURTHER INSPECTION.NO MICHELIN REPRESENTATIVE, EMPLOYEE OR
DEALER HAS THE AUTHORITY TO MAKE OR IMPLY
ANY REPRESENTATION, PROMISE OR AGREEMENT,
WHICH IN ANY WAY VARIES THE TERMS OF THIS
WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE UNITED
STATES AND CANADA.
CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE AND PROVINCE
TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on the
sidewall of your tires, the vehicle tire information placard
and the Important Tire Safety Information section of this
booklet for essential safety and maintenance information.
THE WARRANTORThe warrantor of Michelin Tires is Michelin North America,
Inc. 1 Parkway South, P.O. Box 19001, Greenville, South
Carolina 29602-9001.
For Customer Assistance:
1-800-TIRE HELP (800-847-3435) - U. S.
1-800-461-8473 - Canada (outside Quebec)
1-800-565-7638 - Canada (Quebec)
DANGERDisregarding any of the safety precautions and
instructions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious personal
injury or death.
MICHELIN TIRE LIMITED WARRANTY
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