Page 89 of 187
88 Telephone*
Important notes
The telephone cannot, or not yet, be used
in the following situations:
The telephone is already unlocked, but
it is not yet registered with the net-
work.
The message
NO SERV. appears in the
status bar. The telephone automatical-
ly attempts to register with a network.
If there is no network available, “911”
emergency calls can NOT be placed.
If you try to place an outgoing call, the
message
Call not possible is displayed
temporarily.
If the message Telephone being
activated, please wait
is displayed,
If the message Please insert phone is
displayed.
Insert the cell phone into the tele-
phone cradle*.
Page 90 of 187

89 Telephone*
Telephone operation
Telephone operation
Switching ON
The telephone is switched ON automatical-
ly when COMAND is activated. The cell
phone must be readily inserted into the
cradle*.
If COMAND is switched ON, the switched
OFF telephone can also be switched ON
manually:
Press and hold1 for a few seconds
until the telephone is switched ON.
The Telephone main menu appears
(
page 92).
One of the following messages could also
appear:
Please insert phone
Insert the mobile phone into the
cradle*.
Phone not installed
Your vehicle is not configured for cellu-
lar telephone operation.
Please insert SIM card
This message appears only when using
a GSM cell phone.
Insert a SIM card (Telephone Op-
eration Guide).
Switching OFF
In the Telephone main menu
(
page 92), press and hold 1 for
longer than 2 seconds;
or
Switch COMAND OFF (page 31).
The telephone switches OFF after a
one-minute delay. If a call is in progress
during this time, the telephone switch-
es OFF approx. one minute after the
call is ended.The following conditions must be met for a
“911” emergency call:cell phone readily inserted in cradle
telephone switched ON
available cell phone network
Switching the phone ON/OFFi
If a call is in progress (handsfree) you
cannot switch the COMAND OFF, ) is
disabled.
911 emergency call
WarningG
The “911” emergency call system is a
public service. Using it without due
cause is a criminal offense.
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90 Telephone*
Telephone operation
The 911 emergency call will also function if
the telephone is locked.
Placing an emergency call
An emergency call can be placed using the
cell phone or the COMAND control unit.
Using the cell phone
(
Telephone Operation Guide).Using the COMAND control unit before
PIN or unlock code entry
Press the 911 soft key.
The system opens an inquiry menu
prompting you if you want to dial a
911 call.
If necessary, press # to select Yes.
Press ' to confirm Yes if you want to
place the 911 emergency call.
The telephone establishes the connec-
tion, the ringing tone is audible.
Wait until the emergency call center
answers, then describe the emergency.
If you do not want to place the emergency
call:
Press $ to select No when the inquiry
menu appears.
Press ' to confirm No.
Using the COMAND control unit after
PIN and unlock code entry
Press1 repeatedly until the Tele-
phone main menu appears.
i
If you cannot make an emergeny call,
you will have to initiate rescue mea-
sures yourself.
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91 Telephone*
Telephone operation
In succession, press the number keys =,
! and !.
Press2.
The telephone establishes the connec-
tion, the ringing tone is audible.
Wait until the emergency call center
answers, then describe the emergency.
The PIN protects the telephone against un-
authorized use. Your PIN is found in the
telephone service provider's documenta-
tion.
Commit your PIN to memory.
Most telephone functions are not available
before entering the PIN.
Press the corresponding number key
! - " for each digit.
In case of erroneous entry, you can de-
lete the last or more digits.
Press the Delete soft key as often as
required.
Once all digits have been entered,
press the
OK soft key.
If the input is correct, the telephone
will log itself into the network.If the input is incorrect, message
Wrong PIN number will appear briefly.
Re-enter the PIN.
After three incorrect entries, the SIM
card is blocked. Message
SIM card
blocked
will appear briefly.
The PUK has to be entered.
(
Telephone Operation Guide)
The unlock code protects the telephone
against unauthorized use. To activate the
unlock code (
Telephone Operation
Guide).
Commit your unlock code to memory.
Most telephone functions are not available
before entering the unlock code.
Entering the PIN (only GSM)
i
The PIN may be entered on the cell
phone itself (
Telephone Operation
Guide).
i
The telephone cannot be used before it
is logged-in.
Entering the unlock code
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92 Telephone*
Telephone operation
Example: unlock code 2307
In sequence, press the number
keysA, B," and @.
In case of erroneous entry, you can de-
lete the last or more digits.
Press the Delete soft key as often as
required.
After entering all digits, press' o r t h e
OK soft key.
All telephone functions are available if
the correct number has been entered.
After registering, information referring
to the telephone signal appears at the
right end of the status bar.
The unlock code has to be entered
again if the entry was incorrect.
When COMAND is switched ON, switching
to telephone mode from any other mode is
done as follows:
On the COMAND control unit
Press1.
This also opens the Telephone main
menu.On the multifunction steering wheel
See (page 27)
1 Observe all legal requirements
i
The screen switches back to the last
active mode if the unlock code is not
entered within 8 seconds after you are
prompted to do so.
Switching to telephone mode
Telephone main menu
WarningG
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
I f y o u n o n e t h e l e s s c h o o s e t o u s e t h e c e l l u l a r
phone while driving, please use the hands-
free device and be sure to pay attention to
the traffic situation at all times. Use the cel-
lular phone
1 only when road, weather and
traffic conditions permit.
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93 Telephone*
Telephone operation
Press1.
The Telephone main menu appears.
Telephone status information is displayed
on the right end of the status bar. The following displays are possible:
READY = telephone is logged into your
mobile communcations home network
and ready for use,
ROAMING = telephone is logged into a mo-
bile communications network outside
your home network,
NO SERV. = no network available,
= telephone signal strength,
= call active (page 99).
Other messages could also appear:
If the message
Please insert phone, Phone not installed
or Please insert SIM card
appears, see chapter “Switching the
phone ON / OFF” (
page 89).
If the message
Please Enter PIN: appears, see “Enter-
ing the PIN” (
page 91).
If the message
Enter unlock code: appears, see “Enter-
ing unlock code” (
page 91).
Selectable soft keys and options
soft key
Opens the phone book (
page 101),
Recvd.# soft key
Opens the accepted and missed calls
list (
page 96),
Dialed # soft key
Opens dialed calls list (
page 97),
SMS soft key
Provides access to the SMS menu
(
page 104),
Entry of a phone number (page 95).
i
The information is also displayed in
Navigation* mode (only in map dis-
plays).
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94 Telephone*
Telephone operation
The ringing tone is audible in the event of
an incoming call. The call screen pops up
on the current display.If the multifunction display in the instru-
ment cluster is set to telephone mode, the
call screen also appears in the multifunc-
tion display.
Answering calls
On the COMAND control unit
Press2.On the multifunction steering wheel
Presss .
In both cases the call is active. Commu-
nica ti on is con ducted via the ha nds-f ree
system. The call volume can be adjusted
(
page 31).
For other user functions, see
“Active call” (
page 99).
Ending or refusing a call
On the COMAND control unit
Press3.
On the multifunction steering wheel
Presst .
i
If a list is empty, the corresponding soft
key ( ,
Recvd.#, Dialed # or SMS) is
without function and appears shaded
out.
Answering an incoming call
i
The caller’s number appears only if it is
transmitted.
The caller’s name only appears if the
number and the name are stored in the
phone book (
page 101).
i
It is also possible to accept, refuse or
end a call from the cell phone
(
Telephone Operation Guide).
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95 Telephone*
Telephone operation
The desired phone number has to be en-
tered when placing an outgoing call.
The following options are available:
entering a phone number directly
initiating redial (page 95)
selecting an entry in the accepted and
missed calls list (
page 96)
selecting an entry in the dialed calls list
(
page 97)
using speed dial (page 98)
opening the phone book and selecting
an entry (
page 102)
Entering a phone number
Open the Telephone main menu
(
page 92).
Use" - = to enter the phone num-
ber.
In case of erroneous entry, you can de-
lete the last or more digits.
Press the Delete soft key as often as
required.
or
Press3 on the COMAND con-
trol unit ort on the multifunc-
tion steering wheel.
This deletes the entire entry.
After entering the phone number,
press2.
The telephone dials the entered num-
ber.
The call is activated the moment the
other party answers the call. Communi-
cation is conducted via the hands-free
system. The volume can be adjusted
(
page 31).
For other user functions, see “Active
call” (
page 99).
Initiating redial
On the COMAND control unit
Immediate re-dialing of the number dialed
last can be initiated:
Press2 in the Telephone main
menu twice.
The telephone establishes the connec-
tion with the number dialed last.
On the multifunction steering wheel
Switch the multifunction display in the
instrument cluster to the Telephone
main display (
page 27).
Placing an outgoing call