2007 MERCEDES-BENZ S550 Unlock door

462 Controls in detailUseful featuresTele Aid
The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside assistance, and


informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and mo-
bile phone and GPS coverage are available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the COMAND
volume thumbwheel , on the lower
part of the front central console
(
page 89).

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on. The mes-
sage “Tele Aid not activated” or “Tele Aid
inoperative” appears in the multifunction
display.
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the Information button¡. Failure
to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The Tele Aid system utilizes the mobile
phone network for communication and the GPS
(Global Positioning System) satellites for vehicle
location. If either of these signals are unavail-
able, the Tele Aid system may not function and if
this occurs, assistance must be summoned by
other means.
i
The SOS button is located above the interior
rear view mirror (
page 464).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 465).

468 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or

Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.

Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “Call connecting” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 115).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
i
You can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 79).
i
The remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message: “Call
connecting” appears in the multifunction display
to indicate receipt of the door unlock command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.

489 Operation
At the gas station
At the gas station
RefuelingThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking and unlocking the vehicle au-
tomatically locks and unlocks the fuel filler
flap.
1To open fuel filler flap
2To insert fuel filler cap
3Supplemental tire inflation pressure
information (
page 510)
4To insert fuel filler cap

Turn off the engine (
page 366).

Shift the automatic transmission to P
(page 367).

Remove the SmartKey from the starter
switch.
Vehicles with SmartKey with
KEYLESS-GO*:
Turn off the engine by pressing the
KEYLESS-GO* button once
(page 366).

Open the driver’s door (this puts
the starter switch in position0,
same as with the SmartKey re-
moved from the starter switch). The
driver’s door then can be closed
again.

Open the fuel filler flap by pushing at
the point indicated by the arrow 1.
The fuel filler flap springs open.

Turn the fuel cap counterclockwise and
hold on to it until possible pressure is
released.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
injury. Never allow sparks, flame or smoking
materials near gasoline!
Do not allow fuel to come into contact with
skin or clothing. Direct skin contact with fu-
els and the inhalation of fuel vapors are
damaging to your health.
Switch off the engine before refueling.


535 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.

Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!
Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft. (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!
Affixing stickers, adhesive tape or similar
materials to painted body components may dam-
age the paintwork.

536 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every en-
gine cleaning. Before applying, all control
linkage bushings and joints should be lu-
bricated. The poly-V-belt and all pulleys
should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.

Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.

Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.

Use plenty of water and rinse the
sponge and chamois frequently.

Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
Automatic car wash
You can have your vehicle washed in an au-
tomatic car wash from the start. Automatic
car washes without brushes are prefera-
ble.If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!
Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.
!
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running the ve-
hicle through an automatic car wash to prevent
damage to the mirrors.
Make sure that the windshield wiper switch is set
to0 (page 351). Otherwise, the rain sensor
could activate and cause the wipers to move un-
intentionally. This may lead to vehicle damage.
i
After running the vehicle through an auto-
matic car wash, wipe any wax off of the wind-
shield (
page 540). This will prevent smears
and reduce wiping noise which can be caused by
residual wax on the windshield.
When leaving the car wash, make sure that the
mirrors are folded out. Otherwise they may vi-
brate.

614 Practical hintsUnlocking/locking in an emergencyUnlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey or KEYLESS-GO*, open the
driver’s door and the trunk using the me-
chanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key

Move locking tab1 in the direction of
arrow.

Slide mechanical key2 out of the
housing.Unlocking the driver’s door
1Unlocking
2Mechanical key

Insert mechanical key2 into the driv-
er’s door lock until it stops.

Turn mechanical key2 counterclock-
wise to position1.
The driver’s door is unlocked.

Pull door handle quickly.
The locking knob moves up.

Turn back mechanical key2 and re-
move.

Pull door handle again.
i
Unlocking the driver’s door and/or the trunk
with the mechanical key will trigger the anti-theft
alarm system (
page 75).
To cancel the alarm, insert the SmartKey or
SmartKey with KEYLESS-GO* in the starter
switch.

615 Practical hints
Unlocking/locking in an emergency
Unlocking the trunk
A minimum height clearance of 5.9 ft.
(1.80 m) is required to open the trunk lid.
1Trunk lid lock
Insert the mechanical key into the
trunk lid lock1 until it stops.

Turn mechanical key all the way to the
left.
The trunk opens.

Turn the mechanical key back and re-
move it from the trunk lid lock.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or KEYLESS-GO*, do the follow-
ing:
Close the front passenger door, the
rear right door and the trunk.

Open the driver’s door and the rear left
door.

Press the central locking switch on the
driver’s door (
page 314).
The locking knobs of the front passen-
ger door and the rear doors move
down.
If the vehicle battery is disconnected or
drained:

Press down the locking knobs of
the front passenger door and the
rear doors manually.

Exit the vehicle.

Close the driver’s door.

Enter the vehicle through the rear left
door.

Press down the locking knob of the
driver’s door.

Exit the vehicle.

Close the rear left door.
The vehicle is locked.
!
The trunk lid swings open upwards automat-
ically. Always make sure that there is sufficient
overhead clearance.
!
To prevent inadvertent lockout, make sure
to have the SmartKey or SmartKey with KEY-
LESS-GO* with you before proceeding with the
next step. The next step will lock the vehicle.

684 Index
Setting a slower speed 394
Setting following distance 396
Setting the current speed 393
Setting to last stored speed (“Resume”
function) 395
Warning and indicator lamps 388
Warning lamp 549
Document holder 455
Door
Control panel 38, 39, 42
Entry lamps 350
Inside door handle 312
Locking 305, 309
Locking with Tele Aid 469
Messages in display 562, 590
Opening from inside vehicle 312
Opening from outside 305, 309
Power closing assist 313
Unlocking 305, 309
Unlocking with Tele Aid 468
DOT 526
Downhill driving
Cruise control 382
Drink holder see Cup holder
Drinking and driving 479Drive-dynamic multicontour seats*, front
Adjusting (COMAND) 240
Driving 359
Abroad 486
Hydroplaning 483
In winter 484
Instructions 359, 479
Problems 362
Safety systems 69
Through standing water 485
With DISTRONIC Plus* 397
Driving maneuver (COMAND) 185
Driving off 481
Driving safety systems
ABS 69
Adaptive Brake Lights (S 600 and USA
only) 70
BAS 71
BAS Plus 71
EBP 71
ESP
®
72
ETS 73Driving systems 380
ABC* 403
Airmatic 401
Cruise control 380
DISTRONIC Plus* 385
Driving safety systems 69
Dynamic Rear View Monitor* 413
Park Assist* 409
Parktronic system* 405
Vehicle level control (ABC*) 403
Vehicle level control (Airmatic) 401
Driving tips 373
Kickdown 373
DVD 104
Audio (COMAND) 104
Changer (COMAND) 107
Changer (Voice Control*) 286
Ejecting (COMAND) 109
Loading (COMAND) 107
Playback options (COMAND) 114
Selecting a medium (COMAND) 112
Selecting a track (COMAND) 113
Setting the audio format
(COMAND) 114