296 Controls in detail
Driving systems
The rear view camera is an optical parking
aid. It shows you the area behind the vehi-
cle in the COMAND system display when
reverse gear R is engaged, for example
during parallel parking.
The rear view camera is located near the
tailgate handle.
1Rear view cameraSwitching the rear view camera
on and off
Switch on the ignition (page 39).
Shift the automatic transmission to
positionR (
page 197).
The area behind the vehicle appears in
the COMAND system display.
Shift the automatic transmission to
positionP,N orD to switch off the rear
view camera.
iThe area behind the vehicle is shown in the
COMAND system display as a mirror image, like
in the rear view mirror.
iThe image from the rear view camera will
no longer be displayed if you select another
function on the COMAND system while reverse
gear R is engaged. To display the image again,
disengage and reengage reverse gear R.
321 Controls in detail
Useful features
Cigarette lighter*
Switch on the ignition (page 39).1Cover plate
2Cigarette lighter
Open cover plate1 (page 319).
Push in cigarette lighter2.
The cigarette lighter will pop out auto-
matically when hot.
Take out cigarette lighter2.
Warning!G
Never touch the heating element or sides of
the cigarette lighter; they are extremely hot.
Hold the knob only.
Make sure that any children traveling with
you do injure themselves or start a fire with
the hot cigarette lighter.
When leaving the vehicle always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Unsupervised use of
vehicle equipment may cause an accident
and/or serious personal injury.
!The lighter socket can accommodate 12V
DC electrical accessories (up to a maximum of
85 W) designed for use with the standard “ciga-
rette lighter” plug type. Keep in mind, however,
that connecting accessories to the lighter socket
(for example extensive connecting and discon-
necting, or using plugs that do not fit properly)
can damage the lighter socket. With the socket
damaged, the lighter may no longer be able to be
placed in the heating (pushed-in) position, or the
lighter may pop out too early with the lighter not
hot enough.
To help avoid damaging the cigarette lighter
socket, we recommend connecting 12V DC elec-
trical accessories designed for use with the stan-
dard “cigarette lighter” plug type to the
12V power outlets (
page 322) in your vehicle
whenever possible.
!The cigarette lighter is not designed for use
with the electric air pump (
page 501). Use a
power outlet (
page 322) for electric air pump
operation.
iIf the engine is off, and the cigarette lighter
is being used extensively, the vehicle battery
may become discharged.
322 Controls in detail
Useful features
Power outletsPower outlets are located
in the additional storage compartment
in front center console (
page 322)
in the second-row footwell
(
page 323)
on the right-hand side of the cargo
compartment (
page 323)Power outlet in front center console
1Cover plate
2Power outlet cover
Open cover plate1 (page 312).
Switch on the ignition (page 39).
Pull out cover 2 and insert electrical
plug (cigarette lighter type).
!If you use all power outlets in the vehicle,
make sure that the maximum current drawn
does not exceed 55 A.
iThe power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. air pump, auxiliary lamps) up to a maximum
of 240 W.
If the engine is off and the power outlets are
being used extensively, the vehicle battery may
become discharged.
iYou can use the power outlets in the cargo
compartment or in the second seat row even if
the ignition is switched off.
An emergency shut-off feature ensures that the
vehicle’s electrical voltage does not fall below a
minimum level. If the voltage drops to this mini-
mum level, the power outlets are automatically
switched off. This ensures that enough power
remains to start the engine.
iIf your vehicle is equipped with a smoking
package*, the storage compartment contains an
ashtray with cigarette lighter (
page 319)
instead.
323 Controls in detail
Useful features
Power outlet in second-row footwell
Switch on the ignition (page 39).
Flip up cover and insert electrical plug
(cigarette lighter type).Power outlet in cargo compartment
Switch on the ignition (page 39).
Flip up cover and insert electrical plug
(cigarette lighter type).
Rear center console*
The rear center console is located between
the second-row seats.
The rear center console contains:
Storage compartment (page 314)
Cupholder (page 318)
DVD-player* (see separate COMAND
operating instructions)
iWhen fully expanding the cargo compart-
ment, the rear center console has to be removed
from the vehicle in order for the cargo compart-
ment floor to be an even plane (
page 302).
326 Controls in detail
Useful features
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is located on the lower left-hand
side of the steering wheel.
1Switching on
2Switching off
3Indicator lampSwitching on
Switch on the ignition (page 39).
Turn switch at the tip of stalk in the
direction of arrow1.
The steering wheel is heated. Indicator
lamp3 comes on.Switching off
Turn switch at the tip of stalk in the
direction of arrow2.
The heated steering wheel is switched
off. Indicator lamp3 goes out.
For information on the steering wheel, see
“Multifunction steering wheel”
(
page 160).
iThe steering wheel heating is temporarily
suspended while indicator lamp3 remains on
when
the temperature of the vehicle interior is
above 86°F (30°C)
the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
iIndicator lamp3 flashes or goes out
in case of power surge or undervoltage
in case of a steering wheel heating malfunc-
tion
iThe steering wheel heating switches off
automatically when you remove the SmartKey
from the starter switch or, on vehicles with
KEYLESS-GO*, when you switch off the ignition
(
page 39) and open the driver’s door.
331 Controls in detail
Useful features
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Tele Aid inoperative appears
in the multifunction display.Emergency calls
An emergency call is initiated auto-
matically following an accident in which
the emergency tensioning devices (ETDs)
or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 332) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting call appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Call connected
appears in the multifunction display.
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted and the
selected mode (radio, CD etc.) pauses.
The optional cellular phone (if installed) inserted
in cradle switches off. If you must use this
phone, we recommend that you use it only with
the vehicle at a standstill in a safe location.
Remove the phone from the cradle and place the
call. The navigation* system (if engaged) will
continue to run. The display in the instrument
cluster is available for use, and spoken com-
mands are only available by pressing the
RPT button on the COMAND system. A pop-up
window will appear in the COMAND system dis-
play to indicate that a Tele Aid call is in progress.
After the Tele Aid call has ended, the optional
cellular phone inserted in the cradle switches on
again. A PIN entry might be necessary.
Warning!G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Tele Aid inoperative is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
334 Controls in detail
Useful features
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the storage tray (page 313).
Press and hold button1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display.
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the
Information button¡).
See system self-check (
page 331) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated
using thet button on the multifunction
steering wheel or the END button on the
COMAND system headunit.
335 Controls in detail
Useful features
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and services
is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system headunit.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition
(together with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 331) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call failed appears in the
multifunction display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your authorized
Mercedes-Benz Light Truck Center and have the
system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as
possible.