107 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey
Remove the SmartKey from the starter
switch.
With KEYLESS-GO*
Press the KEYLESS-GO start/stop
button (
page 41) once.
The engine is turned off.
Open the driver’s door.Deactivating
With the SmartKey
Turn the SmartKey in the starter switch
to position2 (
page 39).
With KEYLESS-GO*
Switch on the ignition (page 39).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the tailgate
the hood
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered
when
the vehicle is opened with the mechan-
ical key, see “Unlocking the vehicle”
(
page 478)
a door is opened from the inside, see
“Opening the doors from the inside”
(
page 122)
iStarting the engine will also deactivate the
immobilizer.
In case the engine cannot be started (yet the
vehicle’s battery is charged), the system is not
operational. Contact an authorized
Mercedes-Benz Light Truck Center or call
1-800-FOR-MERCedes (in the USA), or
1-800-387-0100 (in Canada).
111 Controls in detail
Locking and unlocking
Seats
Memory function*
Lighting
Instrument cluster
Control system
Automatic transmission
Good visibility
Climate control
3-zone automatic climate control*
Power windows
Power tilt/sliding sunroof*
Panorama roof with power tilt/slid-
ing panel*
Driving systems
Loading
Useful features
114 Controls in detail
Locking and unlocking
Global locking
Press button‹.
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs on the doors move
down. The anti-theft alarm system is
armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressing buttonŒ only unlocks the
driver’s door and the fuel filler flap.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 112) flashes twice.
The SmartKey will then function as fol-
lows:Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is
disarmed.
Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmed.
Global locking
Press button‹.
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs on the doors move
down. The anti-theft alarm system is
armed.Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 112) flashes twice.
!If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey are
discharged, the SmartKey is malfunctioning, or
the vehicle battery is drained.
Check the batteries in the SmartKey and
replace them if necessary (
page 483).
Use the mechanical key to unlock the
driver’s door (
page 478).
Lock the vehicle as described in the
“Practical hints” section (
page 479).
Have the vehicle battery and the vehicle
battery connections checked (
page 506).
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Light Truck Center.
115 Controls in detail
Locking and unlocking
Checking the batteries
Press button‹orŒ.
Battery check lamp5 (
page 112)
comes on briefly to indicate that the
SmartKey batteries are in order.Unlocking and opening the tailgate
(Vehicles with power tailgate*)
You can unlock and open the tailgate sep-
arately.
A minimum height clearance of 7.2 ft
(2.20 m) is required to open the tailgate.
Press and hold buttonŠ on the
SmartKey until the tailgate unlocks and
begins to open.Loss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Light Truck
Center.
Report the loss of the SmartKey or the
mechanical key immediately to your
car insurance company.
If necessary, have the mechanical lock
replaced.
Your authorized Mercedes-Benz Light
Truck Center will be glad to supply you
with a replacement.
iIf battery check lamp5 does not come on
briefly during check, the SmartKey batteries are
discharged.
Replace the batteries (
page 483).
You can obtain the required batteries at any
authorized Mercedes-Benz Light Truck Center.
iIf the batteries are checked within signal
range of the vehicle, pressing the
button‹orŒ will lock or unlock the
vehicle accordingly.
!The tailgate swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance.
To stop the opening procedure, press
buttonŠon the SmartKey. The tailgate stops
moving.
iIf the vehicle was previously centrally locked
with the SmartKey, the tailgate will lock automat-
ically when closed. The turn signals will flash
three times to confirm locking.
120 Controls in detail
Locking and unlocking
Global unlocking
Grasp any outside door handle other
than the driver’s outside door handle.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is dis-
armed.
Global locking
Press the lock button on an outside
door handle (
page 69).
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 116) flashes twice.Checking the batteries
Press button‹orŒ.
Battery check lamp5 (
page 116)
comes on briefly to indicate that the
SmartKey with KEYLESS-GO batteries
are in order.
!If you can no longer lock or unlock the
vehicle with the SmartKey with KEYLESS-GO, the
batteries in the SmartKey with KEYLESS-GO are
discharged, the SmartKey with KEYLESS-GO is
malfunctioning, or the vehicle battery is drained.
Check the batteries in the SmartKey with
KEYLESS-GO (
page 120) and replace
them if necessary (
page 483).
Use the mechanical key to unlock the
drivers’ door (
page 478).
Lock the vehicle as described in the
“Practical hints” section (
page 479).
Have the vehicle battery and the vehicle bat-
tery connections checked (
page 506).
If the SmartKey with KEYLESS-GO is malfunc-
tioning, contact Roadside Assistance or an
authorized Mercedes-Benz Light Truck Center.
iIf battery check lamp5 (page 116) does
not come on briefly during check, the SmartKey
with KEYLESS-GO batteries are discharged.
Replace the batteries (
page 483).
You can obtain the required batteries at any
authorized Mercedes-Benz Light Truck Center.
iIf the batteries are checked within signal
range of the vehicle, pressing the
button‹orŒ will lock or unlock the
vehicle accordingly.
121 Controls in detail
Locking and unlocking
Unlocking and opening the tailgate
(Vehicles with power tailgate*)
You can unlock and open the tailgate sep-
arately.
A minimum height clearance of 7.2 ft
(2.20 m) is required to open the tailgate.
The handle is located above the rear
license plate recess.Pull on the handle.
or
Press and hold buttonŠ on the
SmartKey with KEYLESS-GO until the
tailgate unlocks and opens.Loss of the SmartKey with KEYLESS-GO
If you lose your SmartKey with
KEYLESS-GO or mechanical key, you
should do the following:
Have the SmartKey with KEYLESS-GO
deactivated by an authorized
Mercedes-Benz Light Truck Center.
Report the loss of the SmartKey with
KEYLESS-GO or the mechanical key
immediately to your car insurance
company.
Have the mechanical lock replaced if
necessary.
Your authorized Mercedes-Benz Light
Truck Center will be glad to supply you
with a replacement.
!The tailgate swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance.
To stop the opening procedure, press
buttonŠ on the SmartKey. The tailgate stops
moving.
iIf the vehicle was previously centrally locked
with the SmartKey or KEYLESS-GO, the tailgate
will lock automatically when closed
(
page 125). The turn signals will flash three
times to confirm locking.
123 Controls in detail
Locking and unlocking
Opening the tailgate
Opening the tailgate from the outside
A minimum height clearance of
7.2 ft (2.20 m) is required to open the
tailgate.
The handle is located above the rear
license plate recess.Pull on the handle.
The tailgate opens slightly.
Pull tailgate upwards to open.Opening the tailgate from the inside
manually
You can unlock the tailgate from the
third-row seats and then open it manually.
The handle is located on the right-hand
side of the tailgate’s window trim.
1Handle
2Push
3Lift
Push handle 1 in direction of arrow2
and hold it there.iVehicles without KEYLESS-GO*:
The vehicle must be unlocked (
page 39).
Vehicles with KEYLESS-GO*:
When opening the tailgate, the vehicle is globally
unlocked.
!The tailgate swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance.
Vehicles with power tailgate*:
To stop the opening procedure, press
buttonŠ on the SmartKey. The tailgate stops
moving.
iIf the vehicle was previously centrally
locked, the tailgate will lock automatically after
closing it (
page 125). The turn signals will
flash three times to confirm locking.
iThe tailgate can also be opened using
theŠ button on the SmartKey (
page 115)
or SmartKey with KEYLESS-GO* (
page 121).
137 Controls in detail
Seats
Front seat active head restraints
You cannot remove the active head
restraints on the driver’s and front passen-
ger’s seat.
For removal of the active head restraints
we recommend that you contact an
authorized Mercedes-Benz Light Truck
Center.
For information on head restraint adjust-
ment, see “Seats” (
page 43).
For information on active head restraints,
see “Active head restraints” (
page 83).
Rear seats Rear seat adjustment
Warning!G
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of
an accident or similar situation.
Warning!G
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing position. Thus, we strongly recommend
that children be placed in the rear seats. Re-
gardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant or
toddler restraint, or booster seat recom-
mended for the size and weight of the child.
For additional information, see “Children in
the vehicle” (
page 84).
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.
Warning!G
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position
as this can be dangerous. You could slide
under the seat belt in a collision. If you slide
under it, the belt would apply force at the ab-
domen or neck. That could cause serious or
fatal injuries. The seat backrest and seat
belts provide the best restraint when the
wearer is in a nearly upright position and
belts are properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 51).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.