Page 108 of 570

107 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized 
persons from starting your vehicle.
Activating
With the SmartKey
Remove the SmartKey from the starter 
switch.
With KEYLESS-GO*
Press the KEYLESS-GO start/stop 
button (
page 41) once.
The engine is turned off.
Open the driver’s door.Deactivating
With the SmartKey
Turn the SmartKey in the starter switch 
to position2 (
page 39).
With KEYLESS-GO*
Switch on the ignition (page 39).
Anti-theft alarm system
Once the alarm system has been armed, a 
visual and audible alarm is triggered when 
someone opens
a door
the tailgate
the hood
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered 
when
the vehicle is opened with the mechan-
ical key, see “Unlocking the vehicle” 
(
page 478)
a door is opened from the inside, see 
“Opening the doors from the inside” 
(
page 122)
iStarting the engine will also deactivate the 
immobilizer.
In case the engine cannot be started (yet the 
vehicle’s battery is charged), the system is not 
operational. Contact an authorized 
Mercedes-Benz Light Truck Center or call
1-800-FOR-MERCedes (in the USA), or 
1-800-387-0100 (in Canada). 
         
        
        
     
        
        Page 110 of 570
109 Safety and Security
Anti-theft systems
Canceling the alarm
To cancel the alarm:
With the SmartKey
Insert the SmartKey in the starter 
switch.
or
Press theŒ or ‹button on the 
SmartKey.
With KEYLESS-GO*
Grasp an outside door handle.
The SmartKey with KEYLESS-GO must 
be within 3 ft (1 m) of the vehicle.
or
Press the KEYLESS-GO start/stop 
button (
page 41).
The SmartKey with KEYLESS-GO must 
be inside the vehicle. 
         
        
        
     
        
        Page 118 of 570

117 Controls in detail
Locking and unlocking
Important notes on using KEYLESS-GO*
You can also use the SmartKey with 
KEYLESS-GO like a normal SmartKey 
(
page 112).
You can combine KEYLESS-GO func-
tions with normal SmartKey functions 
(e.g. unlocking with KEYLESS-GO and 
locking with the ‹button).
Always carry the SmartKey with 
KEYLESS-GO with you.
Never store the SmartKey with 
KEYLESS-GO together with
electronic items such as a cellular 
phone or another SmartKey with 
KEYLESS-GO
metallic objects such as coins or 
metal foil
Doing so could impair the function of 
the KEYLESS-GO system.
To lock or unlock the vehicle, the 
SmartKey with KEYLESS-GO must be 
located outside the vehicle within 
approximately 3 ft (1 m) of the respec-
tive door or the tailgate.
In order to start the engine with the 
SmartKey with KEYLESS-GO:
The SmartKey with KEYLESS-GO 
must be located in the vehicle.
The KEYLESS-GO start/stop button 
must be inserted in the starter 
switch (
page 41).
The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.
If the SmartKey with KEYLESS-GO is 
positioned farther away from the vehi-
cle, the system may no longer recog-
nize the SmartKey with KEYLESS-GO. 
The vehicle then cannot be locked or 
the engine started via the KEYLESS-GO 
system.
iCanada only:
This device complies with RSS-210 of Industry 
Canada. Operation is subject to the following 
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference 
received, including interference that may 
cause undesired operation of the device.
Any unauthorized modification to this device 
could void the user’s authority to operate the 
equipment.
iYou can also open and close the power win-
dows, the tilt/sliding sunroof*, or the tilt/sliding 
panel* (
page 261) using the SmartKey with 
KEYLESS-GO, see “Summer opening feature” 
(
page 254) and “Convenience closing fea-
ture” (
page 256). 
         
        
        
     
        
        Page 119 of 570

118 Controls in detail
Locking and unlocking
If the SmartKey with KEYLESS-GO is 
removed from the vehicle (e.g. if a 
passenger exits the vehicle with the 
SmartKey with KEYLESS-GO)
when pressing the KEYLESS-GO 
start/stop button or trying to lock 
the vehicle with the lock button on 
an outside door handle, the mes-
sage 
Key not detected appears in 
the multifunction display
 with the engine running, the mes-
sage 
Key not detected appears in 
the multifunction display while 
driving off
Find the SmartKey with KEYLESS-GO or 
change its present location immediate-
ly (e.g. place it on the front passenger 
seat or insert it in shirt pocket).
If you have started the engine with the 
KEYLESS-GO start/stop button 
(
page 55), you can turn it off again 
with
the KEYLESS-GO start/stop button 
(
page 67)
the SmartKey inserted in the starter 
switch when the automatic trans-
mission is in position P 
Remember that the engine can be 
started by anyone with a SmartKey 
with KEYLESS-GO that is left inside the 
vehicle.
Possibility 1: (One SmartKey with 
KEYLESS-GO in the vehicle, one 
SmartKey with KEYLESS-GO outside 
the vehicle):
If you leave the SmartKey with 
KEYLESS-GO behind when exiting and 
locking the vehicle, no message 
appears in the multifunction display.
Possibility 2: (One SmartKey with 
KEYLESS-GO in the vehicle, no 
SmartKey with KEYLESS-GO outside 
the vehicle):
When exiting and trying to lock the 
vehicle, the message 
Key detected in 
vehicle
 will appear in the multifunction 
display. The vehicle will not be locked. 
         
        
        
     
        
        Page 123 of 570
122 Controls in detail
Locking and unlocking
Opening the doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are 
safe to do so.
1Locking knob
2Inside door handleFront doors
Pull on inside door handle2 on the 
respective front door to open door.
If the door was locked, locking knob1 
will move up.
Rear doors
Pull up locking knob1 on the respec-
tive rear door to unlock door.
Pull on inside door handle2 on the re-
spective rear door to open door.
iIf the vehicle has previously been locked 
from the outside with the SmartKey or 
KEYLESS-GO*, opening a door from the inside 
will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
With the SmartKey
Insert the SmartKey in the starter switch.
Press theŒ or ‹button on the 
SmartKey.
With KEYLESS-GO*
Grasp an outside door handle.
Press the KEYLESS-GO start/stop button 
(
page 41).
The SmartKey with KEYLESS-GO must be 
inside the vehicle. 
         
        
        
     
        
        Page 126 of 570

125 Controls in detail
Locking and unlocking
Limiting opening height of tailgate*
Vehicles with power tailgate*:
The tailgate opening height can be limited 
when transporting goods on a roof rack* 
(e.g. presence of an MB sport luggage con-
tainer*). When activated, the tailgate 
opens to approximately 6.4 ft (1.95 m).
Activate the limiting opening height of 
tailgate using the control system 
(
page 189).
Closing the tailgate
Closing the tailgate from the inside 
electrically*
In vehicles with power tailgate* you can 
close the tailgate from the inside using the 
remote tailgate switch.
Press remote tailgate switch1 
(
page 124) until tailgate begins to 
close.
The tailgate closes. The indicator lamp 
in the remote tailgate switch goes out. 
While the tailgate is closing an acoustic 
signal sounds.
To interrupt the closing procedure:
Press or pull remote tailgate switch1 
(
page 124). 
!The tailgate swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance. To stop the opening procedure, 
press or pull remote tailgate switch1 or press 
theŠ button on the SmartKey or SmartKey 
with KEYLESS-GO*. The tailgate stops moving.
iThe tailgate can also be opened using 
theŠ button on the SmartKey (
page 115) 
or SmartKey with KEYLESS-GO* (
page 121).
Warning!G
Maintain sight of the area around the rear of 
the vehicle while operating the tailgate with 
the door mounted switch. Monitor the 
closing procedure carefully to make sure no 
one is in danger of being injured.
To interrupt the closing procedure, press or 
pull the door mounted remote tailgate 
switch.
Even with the SmartKey or the SmartKey 
with KEYLESS-GO* removed from the 
starter switch or the SmartKey with 
KEYLESS-GO* removed from the vehicle, 
the remote tailgate switch can be operated. 
Therefore, do not leave children unattended 
in the vehicle, or with access to an unlocked 
vehicle. Unsupervised use of vehicle equip-
ment may cause an accident and/or serious 
personal injury.
 
         
        
        
     
        
        Page 127 of 570

126 Controls in detail
Locking and unlocking
If the tailgate comes into contact with an 
object while closing (e.g. luggage that has 
been piled too high) the closing procedure 
is stopped and the tailgate reopens.Closing the tailgate from the outside 
manually
1Handle
Lower tailgate by pulling firmly on 
handle1.
Close tailgate with hands placed flat 
on it.
Once the tailgate touches the latch, 
the tailgate will pull itself shut automat-
ically.
Warning!G
Only drive with the tailgate closed as, 
among other dangers such as blocked 
visibility, exhaust fumes may enter the 
vehicle interior.
Warning!G
To prevent possible personal injury, always 
keep hands and fingers away from the cargo 
compartment opening when closing the 
tailgate. Be especially careful when small 
children are around.
When leaving the vehicle, always remove the 
SmartKey or SmartKey with KEYLESS-GO* 
from the starter switch, take it with you, and 
lock the vehicle. Do not leave children 
unattended in the vehicle, or with access to 
an unlocked vehicle. Unsupervised use of 
vehicle equipment may cause an accident 
and/or serious personal injury.
Warning!G
Only drive with the tailgate closed as, 
among other dangers such as blocked 
visibility, exhaust fumes may enter the 
vehicle interior.
 
         
        
        
     
        
        Page 129 of 570

128 Controls in detail
Locking and unlocking
Closing the tailgate and locking the 
vehicle from the outside (vehicles with 
KEYLESS-GO*)
In vehicles with power tailgate* and 
KEYLESS-GO*, you can close the tailgate 
and lock the vehicle simultaneously from 
the outside using the KEYLESS-GO* lock-
ing/closing switch or the Šbutton on 
the SmartKey with KEYLESS-GO*.
1Tailgate closing switch
2KEYLESS-GO* locking/closing switchEven with the SmartKey removed from the 
starter switch, the tailgate closing switch 
can be operated. Therefore, do not leave 
children unattended in the vehicle, or with 
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause 
an accident and/or serious personal injury.
Warning!G
Only drive with the tailgate closed as, 
among other dangers such as blocked 
visibility, exhaust fumes may enter the vehi-
cle interior.
iDo not place the SmartKey in the open car-
go compartment. You may lock yourself out.
iIf the vehicle was previously centrally 
locked, the tailgate will lock automatically after 
closing it. The turn signals will flash three times 
to confirm locking.
Warning!G
Monitor the closing procedure carefully to 
make sure no one is in danger of being in-
jured. To prevent possible personal injury, 
always keep hands and fingers away from 
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when 
small children are around. To stop the clos-
ing procedure, do one of the following:
Press tailgate closing switch1.
Press KEYLESS-GO* locking/closing 
switch* 2.
Press the Šbutton on the SmartKey 
with KEYLESS-GO* (
page 116).
Press or pull the remote tailgate switch 
on the driver’s door (
page 125).