2007 MERCEDES-BENZ R320CDI service indicator

335 Controls in detail
Useful features
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and services
is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system headunit.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition
(together with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 331) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call failed appears in the
multifunction display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your authorized
Mercedes-Benz Light Truck Center and have the
system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as
possible.

336 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle at the time
arranged with the Response Center
and pull the tailgate recessed handle
for a minimum of 20 seconds until the
SOS button is flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated using
thetbutton on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the
tailgate recessed handle again.

337 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to
replace up to three hand-held remote
controls used to operate devices such as
garage door openers, gate openers, or
other devices compatible with HomeLink
®
or some other systems.
Before the integrated remote control can
be used, it must be programmed to the
garage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated
remote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of
vehicle equipment):
5Hand-held remote control of
garage door opener, gate
operator or other device
6Hand-held remote control
button
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. For more information,
see “Anti-theft systems” (
page 107).

361 Operation
At the gas station
Open the fuel filler flap completely.
Turn the fuel cap to the counterclock-
wise and hold on to it until possible
pressure is released.
Take off the fuel cap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top up or overfill.
Replace the fuel cap by turning it clock-
wise until it audibly engages.
Close the fuel filler flap.
You should hear the latch close shut.
!The fuel filler cap is tethered to the fuel filler
neck. Do not drop the cap. It could damage the
vehicle paint finish.
Warning!G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump
nozzle, which could cause personal injury.
iLeaving the engine running and the fuel cap
open can cause the yellow fuel tank reserve
warning lamp to flash and the? malfunction
indicator lamp (USA only) or the± malfunc-
tion indicator lamp (Canada only) comes on.
For more information, see “Practical hints”
(
page 424).
iGasoline engine:
Only use premium unleaded gasoline with a min-
imum Posted Octane Rating of 91 (average of
96 RON/86 MON). Information on gasoline
quality can normally be found on the fuel pump.
For more information on gasoline, see see “Pre-
mium unleaded gasoline (gasoline engine)”
(
page 541), see “Fuel requirements”
(
page 542), and the Factory Approved Service
Products pamphlet.
iDiesel engine:
Only use commercially available vehicular diesel
fuels No. 2 or No. 1 (ASTM D975 No. 2-D or
No. 1-D). Information on diesel quality can
normally be found on the fuel pump.
The sulfur content in diesel fuel should not
exceed 50 parts per million (ppm). When using
diesel fuel with a sulfur content of above
300 ppm, the engine oil interval should be
shortened.
For more information on diesel fuels, refer to the
Factory Approved Service Products pamphlet or
contact an authorized Mercedes-Benz Light
Truck Center.
!Diesel engine:
The engine is more susceptible to wear and
damage if you use

marine diesel fuel

heating oil

additives
The use of such non-approved fuels and/or
special additives is not covered by the
Mercedes-Benz Limited Warranty.

407 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Light Truck Center, in
accordance with the Maintenance Booklet
at the times called for by the maintenance
service indicator.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.
Maintenance service indicator
message
The maintenance service indicator
message will notify you when your next
maintenance service is due.Starting approximately 1 month before
maintenance service is due, one of the fol-
lowing messages will appear in the multi-
function display while you are driving or
when you switch on the ignition (example
service A):
Service A in XXXX miles (km)
Service A in XX days
Service A in X day
Service A due now
The maintenance services will be indicated
by showing a service type A through type H
in the multifunction display. Types A
through H are classified based on estimat-
ed time needed to perform the mainte-
nance service, ranging:
from
Service A
(approx. 1 hour)
to
Service H
(approx. 8 hours)Refer to Maintenance Booklet for a listing
of maintenance services and intervals they
need to be performed at.
iVehicles equipped with Maintenance
System only (U.S. vehicles):
The Maintenance System in your vehicle tracks
distance driven and the time elapsed since your
last maintenance service and calculates other
maintenance service work required.

408 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator mes-
sage is automatically cleared

after approximately 10 seconds when
you switch on the ignition or when
reaching the maintenance service
threshold while driving

after approximately 30 seconds, once
the suggested maintenance service
term has passedYou can also clear it yourself:
1Reset button
Press reset button 1 on the instru-
ment cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 166).Maintenance service term exceeded
If you have exceeded the suggested main-
tenance service term, you will see the fol-
lowing message in the multifunction
display:
Service A exceeded by XXXXX miles (km)
Service A exceeded by XXX days
Service A exceeded by X day
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Light Truck
Center will reset the maintenance service
indicator following a completed mainte-
nance service.
iVehicles equipped with FSS {PLUS} (Flexible
Service System {PLUS}) only (Canada vehicles):

FSS {PLUS} evaluates engine temperature,
oil level, vehicle speed, engine speed, dis-
tance driven and the time elapsed since your
last service and calculates other mainte-
nance service work required.

The interval between maintenance services
depends on your driving habits. A gentle
driving style, moderate engine speeds and
the avoidance of short-distance trips will
lengthen the interval between services.

409 Operation
Maintenance
Calling up the maintenance service
indicator display
You can call up the maintenance service
indicator display at any time to check
when the next maintenance service is due.
Switch on the ignition (page 39).
The standard display of the control sys-
tem appears (
page 166).
Press button èorÿon the
multifunction steering wheel
repeatedly until the standard display
appears in the multifunction display
(
page 166).
Press button k or j on the
multifunction steering wheel until the
maintenance service indicator display
with the service symbol 9 and the
service deadline appears in the multi-
function display.Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out by an
authorized Mercedes-Benz Light Truck
Center, you can have the maintenance
service indicator reset. The automotive
maintenance facility carrying out the
maintenance service will find the informa-
tion for resetting the maintenance service
indicator in the maintenance-relevant
literature for your vehicle. Such literature
is available either from either an
authorized Mercedes-Benz Light Truck
Center or directly from Mercedes-Benz.
iThe menu overview can be found on
(
page 162).
iIf the battery is disconnected, the days of
disconnection will not be included in the count
shown by the maintenance service indicator. To
arrive at the true maintenance service deadline,
you will need to subtract these days from the
days shown in the maintenance service indicator
message or maintenance service indicator
display.
iIf the maintenance service indicator was in-
advertently reset, have an authorized
Mercedes-Benz Light Truck Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing the proper service as called for by
the maintenance service indicator will result in
engine damage and/or other vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.

423 Practical hints
What to do if …
ProblemPossible cause/conse-
quenceSuggested solution
?(USA only)
±(Canada only)
The yellow engine malfunction
indicator lamp comes on while
driving.There is a malfunction in:

The fuel management
system

The ignition system

The emission control
system

Systems which affect
emissions
Such malfunctions may result
in excessive emissions values
and may switch the engine to
its limp-home (emergency
operation) mode.
Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Light Truck Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics
system. It allows the accurate identifi-
cation of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left area
of the footwell next to the parking
brake pedal.
iSome states may by law require you to visit
a workshop immediately as soon as the engine
malfunction indicator lamp comes on. Check
local requirements.