314 Controls in detailUseful featuresWhen the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
i
While the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
i
The indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 309) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
i
The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
318 Controls in detailUseful featuresStep 5:
After indicator lamp1 changes from a
slow to a rapidly flashing light, release
the hand-held remote control button
and the signal transmitter button.
Step 6:
Press and hold the just-trained signal
transmitter button (2, 3 or4) and
observe indicator lamp1.
If indicator lamp1 stays on
constantly, programming is complete
and your device should activate when
the respective signal transmitter
button (2, 3 or4) is pressed and re-
leased.Step 7:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To train a garage door opener (or other
rolling code devices) with the rolling code
feature, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the
“training” button may also be referred
to as “learn” or “smart” button. If there
is difficulty locating the transmitting
button, refer to the garage door opener
Operator’s Manual.Step 9:
Press the “training” button on the ga-
rage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing two steps.
Step 10:
Return to the vehicle and firmly press,
hold for 2 seconds and release the pro-
grammed signal transmitter button
(2, 3 or4).
Step 11:
Press, hold for 2 seconds and release
same signal transmitter button a sec-
ond time to complete the training pro-
cess.
i
If indicator lamp1 flashes rapidly for about
2 seconds and then turns to a constant light,
continue with programming steps 8 through 12
as your garage door opener may be equipped
with the “rolling code” feature.
i
Some garage door openers (or other rolling
code equipped devices) may require you to
press, hold for 2 seconds and release the same
signal transmitter button a third time to
complete the training process.
345 Operation
Driving instructions
Make sure the automatic transmission
is set toP (
page 187).
Set the parking brake for the vehicle
(page 65).
Start the engine (
page 54).
Vehicles with air suspension package*:
Set the vehicle level to Highway
(page 270).
Vehicles with air suspension package*:
Set the ADS* to AUTO or COMFORT
(page 269).
Turn off the engine (
page 66).
Close all doors and the tailgate.
Attach the trailer.
Plug in all electrical connectors.Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be le-
gal, not only for where you reside, but also
for where you will be driving. A good
source for this information can be the po-
lice or local authorities.
Note the following points, when driving
with the trailer:
In order to gain skill and an under-
standing of the vehicle’s behavior, you
should practice turning, stopping and
backing up in an area which is free from
traffic.
Before you start driving check the
trailer hitch
break-away switch
safety chains
electrical connections
lighting and tires
!
Do not connect a trailer brake system (if
trailer is so equipped) directly to the vehicle’s
hydraulic brake system, as your vehicle is
equipped with antilock brakes. If you do, neither
the vehicle’s brakes nor the trailer’s brakes will
function properly.
i
The provided vehicle electrical wiring
harness for trailer towing has a brake signal wire
for hook-up to a brake controller.
You should consider using a trailer sway control
system. For further information, see an
authorized Mercedes-Benz Light Truck Center.
i
Vehicles with air suspension package*:
When you are towing a trailer, the vehicle level
always remains in the Highway setting.
The following applies additionally when towing a
trailer:
The vehicle is lowered to the highway level
when it reaches a speed of 5 mph (8 km/h)
if not set to highway level.
The high-speed level is not available.
The restrictions that apply to towing also apply
when using accessories that are connected to
the trailer power socket, such as a bicycle rack.
350 OperationDriving instructionsEmission control
Certain engine systems serve to keep the
toxic components of the exhaust gases
within permissible limits required by law.
These systems, of course, will function
properly only when maintained strictly ac-
cording to factory specifications. Any ad-
justments on the engine should, therefore,
be carried out only by qualified
Mercedes-Benz Light Truck Center autho-
rized technicians.Engine adjustments should not be altered
in any way. Moreover, the specified service
jobs must be carried out regularly accord-
ing to Mercedes-Benz servicing require-
ments. For details refer to the
Maintenance Booklet.
Coolant temperature
During severe operating conditions,
e.g. stop-and-go traffic, the coolant tem-
perature may rise close to approximately
248°F (120°C).
The engine should not be operated with
the coolant temperature above 248°F
(120°C). Doing so may cause serious en-
gine damage which is not covered by the
Mercedes-Benz Limited Warranty.
Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.
Warning!
G
Inhalation of exhaust gas is hazardous to
your health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause un-
consciousness and possible death.
Do not run the engine in confined areas
(such as a garage) which are not properly
ventilated. If you think that exhaust gas
fumes are entering the vehicle while driving,
have the cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one win-
dow fully open at all times.
354 OperationAt the gas stationLow outside temperatures
(diesel engine)
To prevent malfunctions, diesel fuel with
improved cold flow characteristics is of-
fered in the winter months. Check with
your fuel retailer.
Check regularly and before a long trip
Open the hood (
page 356).
Example ML 5001Brake fluid
2Coolant level
3Windshield washer system and
headlamp cleaning system*
Engine oil level
For more information on engine oil, see
“Engine oil” (
page 358).Brake fluid
Coolant
For normal replenishing, use water (pota-
ble water quality).
For more information, see “Coolant level”
(
page 362) and see “Fuels, coolants, lu-
bricants” (
page 543).
!
Do not fill the tank with gasoline. Do not
blend diesel fuel with gasoline or kerosine. The
fuel system and engine will otherwise be dam-
aged, which is not covered by the
Mercedes-Benz Limited Warranty.
!
If you find that the brake fluid in the brake
fluid reservoir has fallen to the minimum mark or
below, have the brake system checked for brake
pad thickness and leaks immediately. Notify an
authorized Mercedes-Benz Light Truck Center
immediately. Do not add brake fluid as this will
not solve the problem. For more information, see
“Brake fluid” (
page 546).
455 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
c
You are driving with one or more
doors open.
Stop the vehicle in a safe location or as
soon as it is safe to do so.
Close the door(s).
A
Gas cap is open
A loss of pressure has been
detected in the fuel system. The
fuel cap may not be closed
properly or the fuel system may
be leaky.
Check the fuel cap (
page 352).
If it is not closed properly:
Close the fuel cap.
If it is closed properly:
Have the fuel system checked by an
authorized Mercedes-Benz Light Truck
Center.
a
You are driving with the hood or
the tailgate open.
Carefully bring the vehicle to a halt as
soon as it is safe to do so in a safe
location.
Close the hood (
page 356) or the
tailgate (
page 121).
You are trying to lock the vehicle
with the KEYLESS-GO* function
with a door or the tailgate open.
Close all doors and/or the tailgate
(page 121).
462 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause/consequence
Possible solution
.
Switch off lights
You have removed the SmartKey
from the starter switch, opened
the driver’s door and left the
headlamps on or removed the
SmartKey with KEYLESS-GO*
from the vehicle and left the
headlamps on.
Switch off the headlamps (
page 66).
Switch off lights
or remove key
You have opened the driver’s
door while the exterior lamp
switch is in positionU and
the SmartKey is still in the start-
er switch.
The parking lamps are still on.
Switch off the headlamps (
page 66).
or
Remove the SmartKey from the starter
switch.
Tail lamp
Left
The left tail lamp is malfunction-
ing. A substitute bulb is being
used.
Replace the bulb as soon as possible
(page 490).
Tail lamp
Right
The right tail lamp is malfunc-
tioning. A substitute bulb is be-
ing used.
Replace the bulb as soon as possible
(page 490).
482 Practical hintsReplacing bulbsBulbs
Safe vehicle operation depends on proper
exterior lighting and signaling. It is there-
fore essential that all bulbs and lamp as-
semblies are in good working order at all
times.
Correct headlamp adjustment is extremely
important. Have headlamps checked and
readjusted at regular intervals and when a
bulb has been replaced. See an authorized
Mercedes-Benz Light Truck Center for
headlamp adjustment.
i
If the headlamps or front fog lamps are
fogged up on the inside as a result of high humid-
ity, driving the vehicle a distance with the lights
on should clear up the fogging.
i
Substitute bulbs will be brought into use
when the following lamps malfunction:
Turn signal lamps
Brake lamps
Parking lamps
Tail lamps
Read and observe the messages in the multi-
function display (
page 458).