103 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey
Remove the SmartKey from the starter
switch.
With KEYLESS-GO*
Press the KEYLESS-GO start/stop
button (
page 41) on the starter
switch once.
The engine is turned off.
Open the driver’s door.Deactivating
With the SmartKey
Turn the SmartKey in the starter switch
to position2 (
page 39).
With KEYLESS-GO*
Switch on the ignition (
page 40).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the tailgate
the hood
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered
when
the vehicle is opened with the mechan-
ical key, see “Unlocking the vehicle”
(page 475)
a door is opened from the inside, see
“Opening the doors from the inside”
(page 118)
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Starting the engine will also deactivate the
immobilizer.
In case the engine cannot be started (yet the
vehicle’s battery is charged), the system is not
operational. Contact an authorized
Mercedes-Benz Light Truck Center or call
1-800-FOR-MERCedes (in the USA), or
1-800-387-0100 (in Canada).
104 Safety and SecurityAnti-theft systemsArming the alarm system
The alarm system is armed after you have
locked the vehicle with the SmartKey or
SmartKey with KEYLESS-GO*.
The alarm system indicator lamp is located
to the lower left of the hazard warning
flasher.
1Alarm system indicator lamp
Make sure all doors and the tailgate are
closed.
Lock the vehicle (
page 68).
The turn signal lamps flash three times
to indicate that the vehicle is locked.
The alarm system is armed within ap-
proximately 10 seconds. Alarm system
indicator lamp1 flashes.Disarming the alarm system
Unlock the vehicle (
page 38).
The turn signal lamps flash once to
indicate that the alarm system is
disarmed. Indicator lamp1 goes out.
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If the alarm stays on for more than
30 seconds, a call to the Response Center is
initiated automatically by the Tele Aid* system
(
page 308) provided that the Tele Aid* service
was subscribed to and properly activated, and
that necessary cellular service and GPS cover-
age are available.
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If the turn signal lamps do not flash three
times, one of the following elements may not be
properly closed:
a door
the tailgate
Close the respective element and lock the
vehicle again.
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The alarm system will rearm automatically
again after approximately 40 seconds if neither a
door nor the tailgate is opened.
108 Controls in detailIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed in your vehicle.
If you are already familiar with the basic
functions of your vehicle, this section will
be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are
given at the beginning of each segment.Locking and unlocking
For more information on locking and un-
locking, see the “Getting started” section
(page 38) and (
page 68).
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys are a differ-
ent color to help distinguish each
SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the tailgate
the fuel filler flap
SmartKey with remote control1‹ Lock button
2Š Unlock button* for tailgate
3Locking tab for mechanical key
4Œ Unlock button
5Battery check lamp
6Â Panic button (
page 95)
109 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmed.
The vehicle will lock again automatically
and reactivate the anti-theft alarm system
within approximately 40 seconds of un-
locking if
neither door nor tailgate is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not
activated
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. It is possible
for children to open a locked door from the
inside, which could result in an accident
and/or serious personal injury.!
To prevent possible malfunction, avoid
exposing the SmartKey to high levels of electro-
magnetic radiation.
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USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
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Canada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
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You can also open and close the power
windows and tilt/sliding sunroof* using the
SmartKey, see “Summer opening feature”
(
page 239) and see “Convenience closing fea-
ture” (
page 239).
110 Controls in detailLocking and unlockingGlobal locking
Press button‹.
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressing buttonŒ only unlocks the
driver’s door and the fuel filler flap.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(page 108) flashes twice.
The SmartKey will then function as
follows:Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is
disarmed.
Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmed.
Global locking
Press button‹.
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(page 108) flashes twice.
!
If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey are
discharged, the SmartKey is malfunctioning, or
the vehicle battery is drained.
Check the batteries in the SmartKey and
replace them if necessary (
page 480).
Use the mechanical key to unlock the
driver’s door (
page 475).
Lock the vehicle as described in the
“Practical hints” section (
page 476).
Have the vehicle battery and the vehicle
battery connections checked (
page 507).
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Light Truck Center.
111 Controls in detail
Locking and unlocking
Checking the batteries
Press button‹orŒ.
Battery check lamp5 (
page 108)
comes on briefly to indicate that the
SmartKey batteries are in order.Unlocking and opening the tailgate
(Vehicles with power tailgate*)
You can unlock and open the tailgate sep-
arately.
A minimum height clearance of 7.2 ft
(2.20 m) is required to open the tailgate.
Press and hold buttonŠ on the
SmartKey until the tailgate unlocks and
begins to open.Loss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Light Truck
Center.
Report the loss of the SmartKey or the
mechanical key immediately to your
car insurance company.
If necessary, have the mechanical lock
replaced.
Your authorized Mercedes-Benz Light
Truck Center will be glad to supply you
with a replacement.
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If battery check lamp5 does not come on
briefly during check, the SmartKey batteries are
discharged.
Replace the batteries (
page 480).
You can obtain the required batteries at any
authorized Mercedes-Benz Light Truck Center.
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If the batteries are checked within signal
range of the vehicle, pressing the
button‹orŒ will lock or unlock the
vehicle accordingly.
!
The tailgate swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance.
To stop the opening procedure, press
buttonŠ on the SmartKey. The tailgate stops
moving.
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If the vehicle was previously centrally locked
with the SmartKey, the tailgate will lock automat-
ically when closed. The turn signals will flash
three times to confirm locking.
112 Controls in detailLocking and unlockingSmartKey with KEYLESS-GO*
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote control and a removable
mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys with
KEYLESS-GO are a different color to help
distinguish each SmartKey with
KEYLESS-GO unit.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked when you grasp an outside door
handle.
If the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks
the doors
the tailgate
the fuel filler flap
SmartKey with KEYLESS-GO*1‹ Lock button
2Š Unlock button* for tailgate
3Locking tab for mechanical key
4Œ Unlock button
5Battery check lamp
6Â Panic button (
page 95)
Warning!
G
When leaving the vehicle, always take the
SmartKey with KEYLESS-GO* with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.!
To prevent possible malfunction, avoid
exposing the SmartKey with KEYLESS-GO to high
levels of electromagnetic radiation.
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USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
113 Controls in detail
Locking and unlocking
Important notes on using KEYLESS-GO*
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(page 108).
You can combine KEYLESS-GO func-
tions with normal SmartKey functions
(e.g. unlocking with KEYLESS-GO and
locking with the ‹button).
Always carry the SmartKey with
KEYLESS-GO with you.
Never store the SmartKey with
KEYLESS-GO together with:
electronic items such as a cellular
phone or another SmartKey with
KEYLESS-GO
metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.
To lock or unlock the vehicle, the
SmartKey with KEYLESS-GO must be
located outside the vehicle within ap-
proximately 3 ft (1 m) of the respective
door or the tailgate.
In order to start the engine with the
SmartKey with KEYLESS-GO:
The SmartKey with KEYLESS-GO
must be located in the vehicle.
The KEYLESS-GO start/stop button
must be inserted in the starter
switch (
page 41).
The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.
If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle, the system may no longer recog-
nize the SmartKey with KEYLESS-GO.
The vehicle then cannot be locked or
the engine started via the KEYLESS-GO
system.
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Canada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
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You can also open and close the power
windows and tilt/sliding sunroof* using the
SmartKey with KEYLESS-GO, see “Summer
opening feature” (
page 239) and see “Conve-
nience closing feature” (
page 239).