106 Safety and SecurityAnti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey
Remove the SmartKey from the starter
switch.
With KEYLESS-GO*
Turn off the engine by means of the
start/stop button on the gear selector
lever.
Open the driver’s door.Deactivating
With the SmartKey
Switch on the ignition.
With KEYLESS-GO*
Start the engine by means of the
start/stop button on the gear selector
lever.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens:
a door
the tailgate
the hood
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered
when
the vehicle is opened using the
mechanical key
someone opens a door from the inside
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In case the engine cannot be started (yet the
vehicle’s battery is charged), the system is not
operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA), or
1-800-387-0100 (in Canada).
107 Safety and Security
Anti-theft systems
Arming the alarm system
The indicator lamp located in the central
locking switch in the center console.
1Indicator lamp
Lock the vehicle with the SmartKey or
KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the alarm system is
armed. The indicator lamp1 begins to
flash after approximately 30 seconds
after arming the alarm system.
Disarming the alarm system
Unlock the vehicle with the SmartKey
or KEYLESS-GO*.
The turn signal lamps flash once to
indicate that the alarm system is
disarmed.Canceling the alarm
With the SmartKey
Insert the SmartKey in the starter
switch.
or
Press button Œ or ‹ on the
SmartKey.
With KEYLESS-GO*
Pull an outside door handle.
The SmartKey with KEYLESS-GO must
be within 3 ft (1 m) of the vehicle.
or
Press the KEYLESS-GO* start/stop
button (
page 39).
The SmartKey with KEYLESS-GO must
be inside the vehicle.
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If the alarm stays on for more than
30 seconds, a call to the Response Center is ini-
tiated automatically by the Tele Aid system
(
page 292) provided Tele Aid service was sub-
scribed to and properly activated, and that nec-
essary cellular service and GPS coverage are
available.
i
If the turn signal lamps do not flash three
times, one of the following elements may not be
properly closed:
a door
the tailgate
Close the respective element and lock the vehi-
cle again.
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The alarm system will rearm automatically
after approximately 40 seconds if neither a door
nor the tailgate was opened.
115 Controls in detail
Locking and unlocking
Important notes on using KEYLESS-GO
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(page 110).
You can combine KEYLESS-GO func-
tions with normal SmartKey functions
(e.g. unlocking with KEYLESS-GO and
locking with button ‹).
Always carry the SmartKey with
KEYLESS-GO with you.
Never store the SmartKey with
KEYLESS-GO together with:
Electronic items such as a cellular
phone or another SmartKey with
KEYLESS-GO
Metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.
To lock or unlock the vehicle, the
SmartKey with KEYLESS-GO must be
located outside the vehicle within ap-
proximately 3 ft (1 m) of a door or the
tailgate.
In order to start the engine with the
SmartKey with KEYLESS-GO:
The SmartKey with KEYLESS-GO
must be located in the vehicle.
The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.
If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle, the system may no longer recog-
nize the SmartKey with KEYLESS-GO.
The vehicle cannot be locked or the
engine started via the KEYLESS-GO
system.
If the SmartKey with KEYLESS-GO is re-
moved from the vehicle (e.g. if passen-
ger exits the vehicle with the SmartKey
with KEYLESS-GO)
when pressing the KEYLESS-GO
start/stop button or trying to lock
the vehicle with the outside door
handle the message
Key not rec-
ognized
appears in the multifunc-
tion display
!
If you can no longer lock or unlock the vehi-
cle with the SmartKey with KEYLESS-GO, then
the batteries in the SmartKey with KEYLESS-GO
are discharged, the SmartKey with KEYLESS-GO
is malfunctioning or the vehicle battery is
drained.
Check the batteries in the SmartKey with
KEYLESS-GO (
page 119) and replace
them if necessary (page 440).
Use the mechanical key to unlock the driv-
er’s door (
page 435).
Use the mechanical key to lock the driver’s
door.
Have the vehicle battery checked by an au-
thorized Mercedes-Benz Center.
If the SmartKey with KEYLESS-GO is malfunc-
tioning, contact an authorized Mercedes-Benz
Center.
116 Controls in detailLocking and unlocking
with the engine running, the mes-
sage
Key not recognized
appears
in the multifunction display while
driving off.
Find the SmartKey with KEYLESS-GO or
change its present location immediate-
ly (e.g. place it on the front passenger
seat or insert it in shirt pocket).
If you have started the engine with the
KEYLESS-GO start/stop button, you
can turn it off again with:
the KEYLESS-GO start/stop button
the SmartKey with KEYLESS-GO in-
serted in the starter switch, when
the automatic transmission is in
positionP
Remember that the engine can be
started by anyone with a SmartKey
with KEYLESS-GO that is left inside the
vehicle.
Possibility 1: (One SmartKey with
KEYLESS-GO in the vehicle, one
SmartKey with KEYLESS-GO outside
the vehicle):
If you leave the SmartKey with
KEYLESS-GO behind when exiting and
locking the vehicle, no message
appears in the multifunction display.
Possibility 2: (One SmartKey with
KEYLESS-GO in the vehicle, no
SmartKey with KEYLESS-GO outside
the vehicle):
When exiting and trying to lock the ve-
hicle, the message
Key still in ve-
hicle
appears in the multifunction
display. The vehicle will not be locked.Factory setting
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When unlocking or locking the vehicle with
the SmartKey or with the KEYLESS-GO function
an acoustic signal sounds. The acoustic signal is
activated at the factory. If you wish to deactivate
the feature, or adjust its signal volume, contact
an authorized Mercedes-Benz Center.
120 Controls in detailLocking and unlockingOpening the doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
1Locking knob
2Inside door handleFront doors
Pull on door handle2 on the
respective front door to open door.
If door was locked, locking knob1 will
move up.Rear doors
Pull up locking knob1 on the
respective rear door to unlock door.
Pull on door handle2 on the
respective rear door to open door.
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If the vehicle has previously been locked
with the SmartKey or KEYLESS-GO*, opening a
door from the inside will trigger the anti-theft
alarm system.
To cancel the alarm, do one of the following:
Press button Œ or ‹ on the
SmartKey.
Insert the SmartKey in the starter switch.
In vehicles with KEYLESS-GO*:
Press the KEYLESS-GO* start/stop button
(page 39).
The SmartKey with KEYLESS-GO* must be
inside the vehicle.
Pull an outside door handle.
The SmartKey with KEYLESS-GO* must be
within 3 ft (1 m) of the vehicle.
i
If you hear a warning signal you have forgot-
ten to switch off the headlamps before opening
the driver’s door.
In addition the message
Switch off lights
appears in the multifunction display.
Switch off the headlamps.
122 Controls in detailLocking and unlocking
The tailgate stops moving as soon as
you release the switch. The indicator
lamp in the switch comes on. It re-
mains lit until the tailgate is closed
again.
Opening the tailgate from the inside
with handle
A minimum height clearance of 6.81 ft
(2.07 m) is required to open the tailgate.
The handle is located on the inside of the
tailgate.1Handle
2Catch
To unlock the tailgate, move the
catch2 to the right.
Pull handle1 down and swing tailgate
upward.
!
The tailgate swings open upwards as long as
you pull and hold the remote tailgate release
switch. Always make sure there is sufficient
overhead clearance. To stop the opening proce-
dure, release the remote tailgate release switch.
!
Always make sure there is sufficient over-
head clearance.
i
To lock the tailgate, move the catch2 to
the left.
Warning!
G
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle.
Children could open the tailgate from the in-
side, which could result in an accident
and/or serious personal injury.
125 Controls in detail
Locking and unlocking
Closing the tailgate from the outside
automatically*
In vehicles with tailgate opening/closing
system* you can close the tailgate sepa-
rately from the outside using the tailgate
closing switch.
Vehicles without KEYLESS-GO*1Tailgate closing switch
Vehicles with KEYLESS-GO*1Tailgate closing switch
Press tailgate closing switch1 briefly.
The tailgate closes.
Warning!
G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:
press button Š on the SmartKey or
SmartKey with KEYLESS-GO
press or pull the tailgate opening switch
(on the driver’s door)
press the tailgate closing switch
press the KEYLESS-GO
locking/closing* switch
pull the tailgate handle
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle.
Children could open the tailgate from the in-
side, which could result in an accident
and/or serious personal injury.
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If the tailgate lid comes into contact with an
object while closing (e.g. luggage that has been
piled too high) in the upper motion sequence, the
closing procedure is stopped and the tailgate re-
opens slightly.
126 Controls in detailLocking and unlockingClosing tailgate and locking vehicle
from outside (vehicles with
KEYLESS-GO*)
In vehicles with tailgate opening/closing
system* and KEYLESS-GO, you can close
the tailgate and lock the vehicle simulta-
neously from the outside using the
KEYLESS-GO locking/closing switch.
1KEYLESS-GO locking/closing switch
Make sure you have the SmartKey with
KEYLESS-GO with you.
Press switch1 briefly.
With all doors closed:
The locking knobs in the doors
move down.
The tailgate starts to close auto-
matically.
All turn signal lamps flash three
times to confirm locking once the
tailgate has closed completely.
An acoustic signal sounds three
times.
The anti-theft alarm system is
armed.
Automatic central locking
The doors and the tailgate automatically
lock when the ignition is switched on and
the wheels are turning at vehicle speeds of
approximately 9 mph (15 km / h) or more.
The locking knobs in the doors move down.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
You can deactivate the automatic locking
mode using the control system
(page 180).
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If the tailgate lid comes into contact with an
object while closing (e.g. luggage that has been
piled too high) in the upper motion sequence, the
closing procedure is stopped and the tailgate re-
opens slightly.
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The doors are designed to unlock automati-
cally after an accident if the force of the impact
exceeds a preset threshold. The vehicle locks au-
tomatically when the ignition is switched on and
the wheels are turning at vehicle speeds of ap-
proximately 9 mph (15 km/h) or more. You could
therefore lock yourself out when the vehicle
is pushed or towed
is on a test stand