Page 408 of 522
407 Practical hints
What to do if …
Display
Possible cause/consequence
Possible solution
P
Gear selector lever
in Park position
You have tried to start the engine with the
KEYLESS-GO* start/stop button with the
gear selector lever not in positionP.
Place the gear selector lever in
positionP.
You have tried to turn off the engine with the
KEYLESS-GO* start/stop button with the
gear selector lever not in positionP.
P/N
Shift gear select. lever
to Neutral or Park
You have tried to start the engine with the
KEYLESS-GO* start/stop button while the
gear selector lever was in positionR orD.
Place the gear selector lever in positionP
orN. Make sure the brake pedal is de-
pressed.
PRE-SAFE
inoperative
See Operator’s Man.
PRE-SAFE
® itself has failed. All other occu-
pant safety systems, such as the air bags, are
still available.
Visit an authorized Mercedes-Benz Cen-
ter as soon as possible.
If ESP
® and PRE-SAFE
® malfunction messag-
es are displayed simultaneously, PRE-SAFE
®
has been deactivated as a result of these
malfunctions. All other occupant safety sys-
tems, such as the air bags, are still available.
Page 412 of 522
411 Practical hints
What to do if …
Symbol messagesDisplay symbol
Display message
Possible cause/consequence
Possible solution
#
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be oper-
ating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is in-
creased.
Stop immediately in a safe location or
as soon as it is safe to do so and
check the poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:
Drive immediately to the nearest au-
thorized Mercedes-Benz Center. Ad-
just driving to be consistent with
reduced braking responsiveness.
There is a malfunction in the electronic
system.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Page 413 of 522
412 Practical hintsWhat to do if …Display symbol
Display message
Possible cause/consequence
Possible solution
#
Battery/Alternator
Stop vehicle
The battery is malfunctioning.
The brake system requires electrical en-
ergy and therefore has only limited oper-
ation. Considerably greater brake pedal
force is required and the stopping dis-
tance is increased.
Stop the vehicle in a safe location as
soon as it is safe to do so. Adjust driv-
ing to be consistent with reduced
braking responsiveness.
Notify an authorized Mercedes-Benz
Center.
Low voltage
Start engine
The battery has insufficient voltage.
Start the engine (
page 52).
(
Right rear backrest
not locked
The rear seat backrest is not engaged.
Adjust the rear seat backrest until it is
fully engaged in position.
Left rear backrest
not locked
The rear seat backrest is not engaged.
Adjust the rear seat backrest until it is
fully engaged in position.
2
Brakepad wear
The brake pads have reached their wear
limit.
Have the brake pads replaced as soon
as possible.
!
Brake pad thickness must be visually in-
spected by a qualified technician at the intervals
specified in the Maintenance Booklet.
Page 414 of 522
413 Practical hints
What to do if …
Display symbol
Display message
Possible cause/consequence
Possible solution
(USA only);(Canada only)3
EBV, ABS, ESP
inoperative
See Operator’s Man.
ABS, ESP
®, EBP as well as PRE-SAFE
®
have switched off due to a malfunction.
BAS is also switched off.
The brake system is still functioning nor-
mally but without the ABS, BAS, ESP
® and
PRE-SAFE
® available.
Continue driving with added caution.
Adjust driving to be consistent with
reduced braking responsiveness.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Release parking
brake
You are driving with the parking brake
set.
Release the parking brake
(page 55).
Check
brake fluid level
There is insufficient brake fluid in the
reservoir.
Risk of accident! Stop the vehicle in a
safe location as soon as it is safe to do
so and notify an authorized
Mercedes-Benz Center. Do not add
brake fluid! This will not solve the
problem.
Warning!
G
Driving with the message
Check brake
fluid level
displayed can result in an ac-
cident. Have your brake system checked im-
mediately.
Do not add brake fluid before checking the
brake system. Overfilling the brake fluid res-
ervoir can result in spilling brake fluid on hot
engine parts and the brake fluid catching
fire. You can be seriously burned.
!
If you find that the brake fluid in the brake
fluid reservoir has fallen to the minimum mark or
below, have the brake system checked for brake
pad thickness and leaks.
Page 415 of 522
414 Practical hintsWhat to do if …Display symbol
Display message
Possible cause/consequence
Possible solution
ú
(USA only)
±
(Canada only)
Visit workshop
There may be a malfunction in the:
fuel injection system
ignition system
exhaust system
fuel system
Have the measuring system
checked by an authorized
Mercedes-Benz Center.
H
Top up coolant
See Operator’s Manual
The coolant level is too low.
Add coolant (
page 330).
If you have to add coolant frequent-
ly, have the cooling system checked
by an authorized Mercedes-Benz
Center.
Warning!
G
Do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. You could be seriously burned.
!
Do not ignore the low engine coolant level
warning. Extended driving with the message and
symbol displayed may cause serious engine
damage not covered by the Mercedes-Benz
Limited Warranty.
Do not drive without sufficient amount of coolant
in the cooling system. The engine will overheat
causing major engine damage.
Page 416 of 522
415 Practical hints
What to do if …
During severe operation conditions and
stop-and-go city traffic, the coolant tem-
perature may rise close to 248°F (120°C).
Display symbol
Display message
Possible cause/consequence
Possible solution
•
Coolant
Stop, turn engine off
The coolant is too hot.
Stop the vehicle in a safe location or as
soon as it is safe to do so and immediate-
ly turn off the engine.
Only start the engine again after the
message disappears. You could other-
wise damage the engine.
Apply the parking brake (
page 62).
Observe the coolant temperature indica-
tor in the instrument cluster (
page 27).
If the temperature rises again:
Contact an authorized
Mercedes-Benz Center immediately.
Warning!
G
Driving when your engine is overheated can
cause some fluids which may have leaked
into the engine compartment to catch fire.
You could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by
opening the engine hood. Stay away from
the engine if you see or hear steam coming
from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of
the vehicle and do not stand near the vehicle
until the engine has cooled down.
!
The engine should not be operated with the
coolant temperature above 248°F (120°C). Do-
ing so may cause serious damage which is not
covered by the Mercedes-Benz Limited
Warranty.
Page 417 of 522
416 Practical hintsWhat to do if …Display symbol
Display message
Possible cause/consequence
Possible solution
•
Coolant
Stop, turn engine off
The poly-V-belt could be broken.
Stop the vehicle in a safe location and im-
mediately turn off the engine.
Check the poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise the en-
gine will overheat due to an inoperative wa-
ter pump which may result in damage to the
engine. Notify an authorized Mercedes-Benz
Center.
If it is intact:
Do not continue to drive the vehicle with
this message displayed. Doing so could re-
sult in serious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.
Observe the coolant temperature indicator
in the instrument cluster (
page 27).
Drive immediately to the nearest authorized
Mercedes-Benz Center.
Page 418 of 522
417 Practical hints
What to do if …
Display symbol
Display message
Possible cause/consequence
Possible solution
•
The cooling fan for the coolant is malfunc-
tioning.
Observe the coolant temperature indicator
in the instrument cluster (
page 27).
If the coolant temperature is under 248°F
(120°C), you may continue driving to an au-
thorized Mercedes-Benz Center.
Avoid placing heavy loads on the engine
(e.g. by driving uphill) as well as
stop-and-go traffic.
Have the fan replaced as soon as possible.
±
Display malfunction
Visit workshop
Certain electronic systems are unable to
relay information to the control system.
The following systems may have failed:
Coolant temperature display
Tachometer
Cruise control display
Have the electronic systems checked by an
authorized Mercedes-Benz Center.
Engine
Service
There may be a malfunction in:
the fuel injection system
the ignition system
the exhaust system
Have the engine checked as soon as possi-
ble by an authorized Mercedes-Benz Cen-
ter.
