Page 419 of 514
418 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause/consequence
Possible solution
F
Key
still in vehicle
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.
Take the SmartKey with
KEYLESS-GO* out of the vehicle.
Please don't
forget your key
This display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine shut off and no SmartKey
in the starter switch.
This message is only a reminder.
Take the SmartKey with
KEYLESS-GO* with you when leaving
the vehicle.
Remove key
You have forgotten to remove the
SmartKey.
Remove the SmartKey from the
starter switch.
Get a new key
The SmartKey is malfunctioning.
Contact an authorized
Mercedes-Benz Center.
Page 420 of 514
419 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
F
Change
key batteries
The SmartKey with KEYLESS-GO* batter-
ies are discharged.
Replace the batteries (
page 440).
Key
not recognized
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running
because
the SmartKey with KEYLESS-GO* is
not in the vehicle
there is strong radio-frequency inter-
ference
Stop the vehicle as soon as it is safe
to do so.
Search for the SmartKey with
KEYLESS-GO*.
Otherwise the vehicle cannot be cen-
trally locked nor can the engine be
started again after the engine is
stopped.
Key
not recognized
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.
Change the position of the SmartKey
in the vehicle.
Operate the vehicle with the
SmartKey in the starter switch if nec-
essary.
Page 432 of 514
431 Practical hints
Where will I find ...?
Vehicles with foldable third row seat -
Vehicle tool kit, jack and spare wheel
(except E 63 AMG) or
TIREFIT (E 63 AMG only)
The vehicle tool kit is located in the cargo
compartment underneath the third row
seat cushions and footwell.
1Release handle for seat backrest
2Release handle for seat cushion
Pull release handle 1 and fold seat
backrest for the folding bench seat up-
ward.
Pull release handle 2, fold seat cush-
ion upward and remove it
(page 135).1Release handle
2Footwell
Pull release handle 1 and fold
footwell2 up.
To lock, fold footwell 2 back into its
original position and press it down until
it engages.Vehicle tool kit (vehicles with spare
wheel)
1Handle
2Cover
Turn handle 1 to the right as far as it
will go and remove cover 2.
i
In order to access the vehicle tool kit, you
must first detach the side cover.
Page 433 of 514

432 Practical hintsWhere will I find ...?Vehicle tool kit (vehicles with TIREFIT)
1Vehicle tool kit and jack
2Electric air pump
3TIREFIT kitVehicle jackThe vehicle jack is located in the cargo
compartment underneath the third row
seat cushions and footwell (
page 431) or
underneath the cargo compartment floor
(
page 430).
Storage position
Remove vehicle jack from its
compartment.
Turn crank handle in direction of arrow
as far as it will go.
Warning!
G
The jack is designed exclusively for jacking
up the vehicle at the jack take-up brackets
built into both sides of the vehicle. To help
avoid personal injury, use the jack only to lift
the vehicle during a wheel change. Never
get beneath the vehicle while it is supported
by the jack. Keep hands and feet away from
the area under the lifted vehicle. Always
firmly set parking brake and block wheels
before raising vehicle with jack.
Do not disengage parking brake while the
vehicle is raised. Be certain that the jack is
always vertical (plumb line) when in use,
especially on hills. Always try to use the jack
on level surface. Make sure the jack arm is
fully seated in the jack take-up bracket.
Always lower the vehicle onto sufficient
capacity jackstands before working under
the vehicle.
Page 434 of 514
433 Practical hints
Where will I find ...?
Operational position
Turn crank handle clockwise.
Before storing the vehicle jack in its
compartment:
It should be fully collapsed.
The handle must be folded in (storage
position).Spare wheel
If your vehicle is equipped with a spare
wheel (Minispare or collapsible tire), it is
located in the cargo compartment under-
neath the third row seat cushions and foot-
well (
page 431) or underneath the cargo
compartment floor (
page 430). To ac-
cess the spare wheel, fold seat cushions
and footwell up (
page 431).
1Vehicle tool kit
Wheel bolt wrench and Jack
2Spare wheel
3Luggage bowlRemoving the spare wheel
Turn luggage bowl3 counterclock-
wise.
Remove spare wheel2.
Storing the spare wheel
Place spare wheel2 in wheel well.
Turn luggage bowl3 clockwise to its
stop to secure the spare wheel.
i
Vehicles with collapsible tire
(E 63 AMG only):
The electric air pump is underneath the luggage
bowl3.
Page 436 of 514
435 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or SmartKey with
KEYLESS-GO*, open the driver’s door us-
ing the mechanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of ar-
row.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
Insert the mechanical key2 into the
driver’s door lock until it stops.
Turn mechanical key2 counterclock-
wise to position1 until the locking
knobs move up.
The driver’s door is unlocked.
Pull door handle to open the driver’s
door.
i
Unlocking your vehicle with the mechanical
key and opening the driver’s door or the cargo
compartment will trigger the anti-theft alarm sys-
tem.
To cancel the alarm, Insert the SmartKey or
SmartKey with KEYLESS-GO* in the starter
switch.
1
Unlocking
2
Mechanical key
Page 437 of 514

436 Practical hintsUnlocking/locking in an emergencyUnlocking and opening the tailgate
(Vehicles without foldable third row
seat, E 63 AMG only)
A minimum height clearance of 6.81 ft
(2.07 m) is required to open the tailgate.
The emergency release is located on the
inside of the tailgate.
1Release lever
2Cover
Remove cover2 from the trim on the
tailgate.
Push release lever1 in direction of ar-
row.
Lift the tailgate.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey or SmartKey with
KEYLESS-GO*, do the following:
Close the passenger door, the rear
doors and the tailgate.
Press the central locking switch in the
center console (
page 127).
Check to see whether the locking
knobs on the doors have moved down.
If necessary, push them down
manually.
Except for the driver’s door, the vehicle
should now be locked.
!
Always make sure there is sufficient over-
head clearance.
i
If the vehicle has previously been locked us-
ing the SmartKey, opening the tailgate from the
inside will trigger the anti-theft alarm system*.
To cancel the alarm, do one of the following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter switch.
Page 438 of 514
437 Practical hints
Unlocking/locking in an emergency
Remove the mechanical key2 out of
the SmartKey (
page 435).
Insert the mechanical key2 into the
driver’s door lock until it stops.
Turn the mechanical key2 clockwise
to position1.
The driver’s door is locked.Manually unlocking the gear selector
lever
In case of power failure, the gear selector
lever can be manually unlocked, e.g. to tow
the vehicle.
1Pin
Open the storage compartment in the
center armrest (
page 283).
Take out the cup holder (
page 284).
Insert a suitable object1 (e.g. a pin)
through the hole and press the pin
downward.
Remove pin1.
1
Locking
2
Mechanical key
i
This procedure does not arm the anti-theft
alarm system, nor does it lock the fuel filler flap.
i
The gear selector lever is locked again when
moving it to positionP.