Page 430 of 522

429 Practical hints
What to do if …
Display symbol
Display message
Possible cause/consequence
Possible solution
L
Tele Aid
inoperative
One or more main functions of the
Tele Aid system are malfunctioning.
Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
Tele Aid
battery
The emergency power battery for the
Tele Aid system is malfunctioning. If the
vehicle battery is also dead, Tele Aid will
not be operational.
Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
1
Restraint system
malfunction
Visit workshop
The system is malfunctioning.
Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend
that you visit an authorized Mercedes-Benz
Center immediately to have the system
checked;
otherwise the SRS may not be activated
when needed in an accident, which could re-
sult in serious or fatal injury, or it might de-
ploy unexpectedly and unnecessarily which
could also result in injury.
Page 442 of 522

441 Practical hints
Replacing SmartKey batteries
Replacing SmartKey batteries
If the batteries in the SmartKey/SmartKey
with KEYLESS-GO* are discharged, the ve-
hicle can no longer be locked or unlocked.
It is recommended to have the batteries re-
placed at an authorized Mercedes-Benz
Center.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.SmartKey/SmartKey with
KEYLESS-GO*
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove the mechanical key1 out of
the SmartKey/SmartKey with
KEYLESS-GO* (
page 436).
1Mechanical key
2Battery compartment
Insert mechanical key1 into opening.
Press mechanical key1 in direction of
arrow.
The battery compartment is unlatched.
Warning!
G
Batteries contain poisonous and corrosive
substances. Therefore keep the batteries
out of reach of children.
If a battery is swallowed, seek medical help
immediately.
i
When inserting the batteries, make sure
they are clean and free of lint.
i
When replacing batteries, always replace
both batteries.
The required replacement batteries are available
at any Mercedes-Benz Center.
Page 443 of 522
442 Practical hintsReplacing SmartKey batteries
Pull battery compartment2
(page 441) out of the housing.
3Batteries
4Contact springs
Pull out batteries3.
Using a lint-free cloth, insert new bat-
teries 3 under contact springs 4 with
the positive terminal (+) side facing up.
Return battery compartment 2
(page 441) into housing until it locks
into place.
Slide mechanical key 1 (
page 441)
back into the SmartKey/SmartKey
with KEYLESS-GO*.
Check the operation of the
SmartKey/SmartKey with
KEYLESS-GO*.
Page 461 of 522

460 Practical hintsBatteryThe battery is located on the right hand
side of the trunk under the luggage box
(page 433).
Vehicles with spare wheel1Positive terminal
2Negative terminal
3Battery bracket
4Battery ventilation hose
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 331).
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
!
Depending on vehicle production date, the
battery is a V
alve-R
egulated L
ead A
cid (VRLA)
battery, also referred to as “fleece” battery:
Such batteries do not require topping-up of the
electrolyte level. VRLA batteries therefore do not
have cell caps and the battery cover is non-re-
movable. Do not attempt to open the battery as
otherwise the battery will be damaged.
Even though VRLA batteries do not require top-
ping-up of the electrolyte level and cannot be
opened to check the electrolyte level, the bat-
tery condition must be checked periodically by
performing a battery conductance test. Refer to
Maintenance Booklet for battery condition test-
ing intervals.
The factory-equipped VRLA battery is
leak-proofed. Only use a battery as replacement
that has the same security features and is of
identical size, voltage, and capacity as the
factory-equipped battery.
Page 462 of 522

461 Practical hints
Battery
Disconnecting the battery
Apply the parking brake (
page 62).
Make sure the gear selector lever is set
to positionP.
Turn off all electrical consumers.
!
As with any other battery, disconnect the
battery if you do not intend to operate your vehi-
cle for an extended period of time to prevent bat-
tery discharge or connect an accessory battery
charge unit expressly approved by
Mercedes-Benz for your vehicle model to main-
tain the battery charge. Contact an authorized
Mercedes-Benz Center for further information.
The battery, the battery ventilation hose and the
lateral plug must always be securely installed
when the vehicle is in operation.
!
Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch. Otherwise the
alternator and other electronic components
could be severely damaged.
Have the battery checked regularly by an autho-
rized Mercedes-Benz Center.
Refer to Maintenance Booklet for maintenance
intervals or contact an authorized
Mercedes-Benz Center for further information.
Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the
risk of acid burns in the event of an acci-
dent.
Warning!
G
With a disconnected battery
you will no longer be able to turn the
SmartKey in the starter switch and
pressing the KEYLESS-GO* start/stop
button on the gear selector lever will
have no effect
the gear selector lever will remain
locked in positionP
!
Always disconnect the battery in the order
described below. Otherwise the vehicle’s
electronics can be damaged.
Page 463 of 522

462 Practical hintsBattery
Remove SmartKey from starter switch.
Vehicles with KEYLESS-GO*:
Press the start/stop button until
the engine shuts off.
Open the driver’s door.
Open the trunk.
Read and observe safety instructions
and precautions (
page 331) and
(
page 460).
Remove the luggage box (
page 433).
Disconnect the negative lead from neg-
ative terminal2 (
page 460).
Remove cover1 (
page 460) from
the positive terminal.
Disconnect the positive lead.
Removing the battery
Remove the screw-nuts securing the
battery.
Remove the battery bracket3
(page 460).
Pull out the battery ventilation hose4
(page 460) from the battery (de-
pending on battery arrangement in
your vehicle model, the ventilation
hose is located either on the left or
right side of the battery).
Take out the battery.
Charging and reinstalling the batteryWarning!
G
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit* approved by Mercedes-Benz is
being used. Gases may escape during charg-
ing and cause explosions that may result in
paint damage, corrosion or personal injury.
An accessory battery charge unit* specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available, permitting the charging of the bat-
tery in its installed position. Contact an au-
thorized Mercedes-Benz Center for
information and availability. Charge battery
in accordance with the separate instruc-
tions for the accessory battery charger.
Page 464 of 522
463 Practical hints
Battery
Charge battery in accordance with the
instructions of the battery charger
manufacturer.
Reinstall the charged battery. Follow
the previously described steps in re-
verse order.
Reconnecting the battery
Turn off all electrical consumers.
Connect the battery positive lead and
fasten its cover.
Connect the battery negative lead.
Install the luggage box (
page 433).
!
The battery and the battery ventilation hose
must always be securely installed when the vehi-
cle is in operation.
!
Always connect the battery in the order de-
scribed below. Otherwise the vehicle’s electron-
ics can be damaged.
!
Never invert the terminal connections!
i
The following procedures must be carried
out following any interruption of battery power
(e.g. due to reconnection):
Set the clock (
page 171) (see COMAND
operator’s manual).
Synchronize the side windows
(page 239).
Synchronize the tilt/sliding sunroof
(page 244) or the tilt/sliding panel*
(page 248).
Page 465 of 522

464 Practical hintsJump starting
If the battery is discharged, the engine can
be started with jumper cables and the bat-
tery of another vehicle. Observe the follow-
ing:
Jump starting should only be performed
when the engine and catalytic
converter
1 are cold.
Do not start the engine if the battery is
frozen. Let the battery thaw out first.
Only jump start from batteries with the
same voltage rating (12 V). Jump start-
ing with a higher voltage battery could
damage the vehicle’s electrical system,
which will not be covered by the
Mercedes-Benz Limited Warranty.
Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.
Always make sure the jumper cables
are not on or near pulleys, fans or other
parts that move when the engine is
started or running.
Warning!
G
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing personal
injury.
Read all instructions before proceeding.
!
Do not tow-start the vehicle.
!
Avoid repeated and lengthy starting at-
tempts.
Do not attempt to start the engine using a bat-
tery quick charge unit.
If the engine does not run after several unsuc-
cessful starting attempts, have it checked at the
nearest authorized Mercedes-Benz Center.
Excessive unburned fuel generated by repeated
failed starting attempts may damage the
catalytic converter
1.
Make sure the jumper cables do not have loose
or missing insulation.
Make sure the cable clamps do not touch any
other metal part while the other end is still at-
tached to a battery.
1Vehicles with gasoline engine only.